UJ Contact details

The University of Johannesburg (UJ) is one of South Africa’s premier institutions, offering a wide range of academic programs and services. Whether you’re a prospective student, current student, or alumni, knowing how to get in touch with the right department is crucial. This blog post provides comprehensive contact details for UJ, ensuring you can easily reach out for any enquiries.

General Enquiries

For general enquiries, you can contact the UJ Call Centre. They are equipped to handle a variety of questions and direct you to the appropriate department.

Phone: +27 11 559 4555
Email: mylife@uj.ac.za

Admissions Enquiries

If you have questions about admissions, including application processes, requirements, and deadlines, the admissions office is your go-to resource.

Phone: +27 11 559 4555
Email: mylife@uj.ac.za

International Students

For international students seeking information about studying at UJ, the Division for Internationalisation can provide assistance.

Phone: +27 11 559 4555
Email: international@uj.ac.za

Student Finance

For enquiries related to student finance, including NSFAS, bursaries, and refunds, you can contact the relevant offices at different campuses:

  • APK Bursaries: +27 11 559 3575
  • APK Debtors: +27 11 559 3411 / 4741
  • APK Refunds: +27 11 559 3662
  • APB Bursaries: +27 11 559 1530
  • DFC Bursaries: +27 11 559 6063
  • DFC Debtors: +27 11 559 6440
  • DFC Refunds: +27 11 559 6440
  • SWC Bursaries: +27 11 559 5187

Email: studentaccounts@uj.ac.za

Residence Life

For information about student accommodation and residence life, you can contact the placement officers at various campuses:

  • APK Placement Officer (Females): +27 11 559 2092
  • APK Placement Officer (Males): +27 11 559 3022
  • APB Placement Officer: +27 11 559 1566
  • DFC Placement Officer: +27 11 559 6552
  • SWC Placement Officer: +27 11 559 5015

Postal Address

If you need to send documents or correspondence via mail, use the following postal address:

Postal Address:
University of Johannesburg
PO Box 524
Auckland Park 2006
South Africa

Primary Healthcare Services

For healthcare services, students can contact the clinics at different campuses:

  • APK Clinic: +27 11 559 3837
  • APB Clinic: +27 11 559 1238
  • DFC Clinic: +27 11 559 6544
  • SWC Clinic: +27 11 559 5571

Conclusion

Having the right contact information is essential for efficiently addressing your queries and concerns. The University of Johannesburg offers multiple channels to ensure you can get the assistance you need. Whether it’s about admissions, student finance, or residence life, UJ’s dedicated staff are ready to help.

Need Information or Confused about Something ?

Ask a Question

 


Sponsored Guide


Complete Guide to NSFAS Online Loan Application for South African Students (2025)

If you are a South African student looking to pursue higher education but are facing financial difficulties, the National Student Financial Aid Scheme (NSFAS) is one of the most accessible funding options available. NSFAS provides financial aid in the form of bursaries and loans to qualifying students at public universities and TVET colleges in South Africa.

This guide will walk you through everything you need to know about the NSFAS loan application process, from eligibility requirements to application steps and frequently asked questions.


📌 What is NSFAS?

The National Student Financial Aid Scheme (NSFAS) is a government-funded financial aid scheme aimed at helping students from low- and middle-income households to access tertiary education without the burden of upfront fees.

NSFAS offers both bursaries and income-contingent loans:

  • Bursaries: For eligible students who meet academic and household income criteria (especially for TVET and university students).
  • Loans: For students who do not meet all bursary criteria or who are pursuing postgraduate qualifications not funded under bursary schemes.

✅ Who Qualifies for an NSFAS Loan?

To qualify for an NSFAS loan (especially for postgraduate students or programs not funded under the bursary system), you must:

  • Be a South African citizen.
  • Be financially needy, with a household income of less than R350,000 per year.
  • Have a valid South African ID.
  • Be enrolled or accepted to study at a public university or TVET college.
  • Not be funded through another bursary program that covers all expenses.
  • Maintain satisfactory academic progress (returning students).

📚 Courses Funded by NSFAS

NSFAS primarily funds undergraduate qualifications, but certain postgraduate programs (e.g., PGCE, postgraduate diplomas in education, and professional courses like LLB) may be considered under the NSFAS loan scheme, not bursaries.

If you’re studying:

  • Undergraduate degree or diploma: You are likely eligible for a full NSFAS bursary.
  • Postgraduate study: You may qualify for a loan, depending on the course and funding availability.

📄 Required Documents for NSFAS Application

When applying, make sure you have the following documents scanned and ready:

  1. Certified copy of your South African ID or Smart Card.
  2. Parent(s) or guardian(s) ID documents.
  3. Proof of income (latest payslips, UIF, or affidavit if unemployed).
  4. Consent Form signed by your parent(s)/guardian(s) to allow NSFAS to verify income.
  5. Proof of registration or acceptance at a public institution.
  6. Academic transcripts (for continuing or postgraduate students).

🖥️ How to Apply for an NSFAS Loan Online

Step-by-Step NSFAS Online Application Process (2025)

  1. Visit the NSFAS Website

    Go to: https://www.nsfas.org.za

  2. Create an Account

    • Click on “MyNSFAS” and register your profile.
    • You’ll need a valid email address and South African cellphone number.
    • Choose a strong password and verify your account via email or SMS.
  3. Login and Start the Application

    • After registration, log in to your MyNSFAS account.
    • Click on “Apply” to begin a new application.
  4. Fill in Your Personal Details

    • Input your ID number, name, surname, and other details exactly as they appear on your ID.
    • Provide household income information and living arrangements.
  5. Upload Required Documents

    • Upload all supporting documents in PDF or JPEG format.
    • Each document must be clear and under the size limit specified.
  6. Submit Your Application

    • Review your application for accuracy.
    • Click “Submit” and wait for a confirmation message.
  7. Track Your Application

    • Log in regularly to check your application status.
    • You will be notified via SMS and email at each stage of the process.

🗓️ Important NSFAS Dates (2025)

  • Application Opening Date: September 1, 2025
  • Application Deadline: January 31, 2026
  • Appeals Period: February 2026 (if rejected)
  • Disbursement: After registration and approval

Note: Dates are subject to change; always confirm on the official NSFAS website.


💸 What Does the NSFAS Loan Cover?

NSFAS funding typically includes:

  • Tuition fees
  • Registration fees
  • Accommodation (if living away from home)
  • Meals and transport
  • Learning materials (e.g., textbooks)

For loans, repayment is only required once you start working and earn above a threshold (around R30,000 annually, but subject to change).


🔄 NSFAS Loan Repayment

Repayments are:

  • Income-contingent – you only repay when you can afford to.
  • Administered by DHET (Department of Higher Education and Training).
  • Interest-bearing, but interest rates are low and favorable.

You can also apply for a partial loan conversion to a bursary if you perform well academically.


🔁 How to Appeal a Rejected NSFAS Application

If your application is rejected, you may submit an appeal via your MyNSFAS portal:

  1. Log into your MyNSFAS account.
  2. Click on “Track Funding Progress”.
  3. If rejected, click on “Submit Appeal”.
  4. Upload any missing or corrected documents.
  5. Provide a clear explanation or motivation.

📱 NSFAS Contact Information


📝 Final Tips Before Applying

  • Apply early to avoid system overload near the deadline.
  • Use your own email and cellphone number (do not use someone else’s).
  • Double-check that all your documents are certified and legible.
  • Keep a copy of your submission confirmation for reference.

By following this guide, you can confidently apply for NSFAS funding and move one step closer to achieving your academic and career dreams—without the burden of immediate financial pressure.