How to change the contact details associated with a SingPass account

To change the contact details associated with your SingPass account in Singapore, you can follow these steps:

  1. Visit the SingPass website: Go to the official SingPass website at https://www.singpass.gov.sg/.
  2. Log in to your SingPass account: Enter your SingPass ID and password to log in to your account.
  3. Access “My Profile”: Once logged in, you will typically see a dashboard or a menu with various options. Look for an option called “My Profile” or something similar and click on it.
  4. Update contact details: Within the “My Profile” section, you should find an option to update your contact details. It may be labeled as “Update Contact Details” or similar. Click on that option.
  5. Verify your identity: As a security measure, you may be required to verify your identity before proceeding. This can be done through various methods such as entering a One-Time Password (OTP) sent to your registered mobile number or answering security questions associated with your account.
  6. Update your contact information: Once your identity is verified, you will be able to update your contact details. Update the necessary information such as your mobile number, email address, or any other relevant contact details.
  7. Save the changes: After making the necessary changes, review the updated information and ensure it is accurate. Then, save the changes by clicking on the appropriate button or link provided.
  8. Confirmation: You may receive a confirmation message or email indicating that your contact details have been successfully updated. Keep an eye out for any confirmation notifications.

It’s important to note that the SingPass website and user interface may evolve over time, so the specific steps could vary slightly. If you encounter any difficulties or have questions, it is recommended to visit the SingPass website’s Help or Support section for further guidance or contact their customer support for assistance.

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