Takealot Contact details

If you’re shopping online in South Africa, Takealot is likely a go-to destination for a wide range of products. Whether you’re purchasing electronics, home goods, or even groceries, knowing how to contact Takealot can enhance your shopping experience. In this blog post, we’ll cover essential Takealot contact details, including customer service numbers, pickup point locations, and operating hours.

How to Contact Takealot Customer Service

For any inquiries or assistance, you can reach out to Takealot’s customer service via the following methods:

  • Phone: Call 087 362 7500 for direct assistance. This number is available for cancellations, returns, and general inquiries.
  • Online Contact: Alternatively, you can click the “Contact Us” button on the Takealot website to submit your questions or concerns.

Returning or Collecting Your Order

If you need to return an item or collect your order, Takealot has multiple pickup points across South Africa, making it convenient for you. Here are the operating hours for some of the key pickup points:

General Pickup Point Operating Hours

  • Weekdays: 08:00 – 18:00
  • Weekends: 11:00 – 17:00
  • Public Holidays: 11:00 – 17:00

Note: Operating hours may vary by location, so it’s best to check with your nearest pickup point for any changes.

Specific Pickup Point Hours

  1. Fordsburg Pickup Point
    • Weekdays: 08:00 – 18:00
    • Weekends: 09:00 – 17:00
    • Public Holidays: 09:00 – 17:00
  2. Foreshore Pickup Point
    • Weekdays: 08:00 – 18:00
    • Weekends: 09:00 – 17:00
    • Public Holidays: 09:00 – 17:00
  3. WITS University and FNB Bank City Pickup Points
    • Closed: 16 December to 8 January
  4. Midrand (N1 Bridge) Pickup Point
    • Weekdays: 06:00 – 18:00
    • Saturday: 08:00 – 15:00
    • Sunday: 08:00 – 13:00
    • Public Holidays: 08:00 – 17:00
  5. Richmond Park (NEW Cape Town Warehouse Pickup Point)
    • Weekdays: 08:00 – 18:00
    • Saturday: 08:00 – 15:00
    • Sunday: 08:00 – 17:00
    • Public Holidays: 08:00 – 13:00

To find the closest Takealot Pickup Point, use the locator tool available on the Takealot website.

Takealot Office Location

If you need to visit the Takealot office for any reason, here’s the address:

Cape Town Office 12th Floor, Takealot Building
10 Rua Vasco Da Gama Plain
Foreshore, Cape Town, 8001

Conclusion

Knowing the contact details and operating hours for Takealot is essential for a smooth shopping experience. Whether you’re returning an item, collecting your order, or simply need assistance, the information provided in this blog post will help you navigate your way through your online shopping journey. Don’t hesitate to reach out to Takealot for any questions or concerns – they’re there to help!

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