NaTIS Contact number

NaTIS (National Traffic Information System) is a system used by the South African government to manage and regulate various aspects of road traffic and vehicle registration. It plays a critical role in maintaining traffic laws and regulations, and it operates under the Department of Transport.

NaTIS Contact Numbers by Province

To make it easier for you to get in touch with the right authorities, here’s a list of NaTIS contact numbers organized by province:

Gauteng

  • Help Desk: 011 891 0001
  • Margaret Phalane Mokoebo (Assistant Director Vehicle Licensing): 011 891 0094
  • Stanley Mogajane (Senior NaTIS Admin Officer): 011 891 0011
  • Albert Malavi (Deputy Director NaTIS Management): 011 891 0090

Mpumalanga

  • Help Desk: 013 753 8600
  • Mzamani Vuma (NaTIS Coordinator): 013 766 1543
  • Cheeky Nkosi (NaTIS Coordinator): 013 753 3470

Free State

  • Help Desk: 051 409 8667
  • Tammy Morey (Provincial Coordinator): 051 409 0449
  • Prudence Motshelane (Acting Assistant Director): 051 409 0435

Kwa-Zulu Natal

  • Help Desk: 033 395 1800
  • Rob Abramson (Head): 033 395 1800
  • Colette Reddy (Sub-Head NaTIS Coordinator): 033 395 1813

Eastern Cape

  • Help Desk: 043 604 8000
  • Gopalang Masike (Director: Transport Admin and Licensing): 043 604 7558
  • Bronwyn Milborrow (Supervisor): 043 604 8000

Northern Cape

  • Help Desk: 053 802 5531
  • Ramon Barlow (Head): 053 802 5531
  • Machtild Rossouw (NaTIS Coordinator): 053 802 5524

Western Cape

  • Help Desk: 021 483 5995
  • Randal Barreiro (Deputy Director: NaTIS): 0860 212 414

Limpopo

  • Help Desk: 015 291 7000
  • Bongi Mashaba (Head): 015 295 1072
  • Tshifhiwa Rambau: +27 15 294 8376

North West

  • Help Desk (Bojanala District, Rustenburg): 014 592 5375
  • Help Desk (Ngaka Modiri Molema, Mahikeng): 018 388 1112
  • Tokelo Taiwe (NaTIS Provincial Security Administrator): 018 388 3232/1273

Additional Contacts

Administrative Adjudication of Road Traffic Offences (AARTO)

  • AARTO Enquiries: 086 122 7861
  • Website: AARTO

General Driving License Queries

For any inquiries related to driving licenses:

Need Information or Confused about Something ?

Ask a Question
  • Critical Transaction Centre (RTMC): +27 11 266 2169
  • Issie Pretorius (Department of Transport): +27 12 309 3708

International Driving License Queries

  • Critical Transaction Centre (RTMC): +27 11 266 2000
  • Email: ctc@rtmc.co.za

 


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Complete Guide to NSFAS Online Loan Application for South African Students (2025)

If you are a South African student looking to pursue higher education but are facing financial difficulties, the National Student Financial Aid Scheme (NSFAS) is one of the most accessible funding options available. NSFAS provides financial aid in the form of bursaries and loans to qualifying students at public universities and TVET colleges in South Africa.

This guide will walk you through everything you need to know about the NSFAS loan application process, from eligibility requirements to application steps and frequently asked questions.


📌 What is NSFAS?

The National Student Financial Aid Scheme (NSFAS) is a government-funded financial aid scheme aimed at helping students from low- and middle-income households to access tertiary education without the burden of upfront fees.

NSFAS offers both bursaries and income-contingent loans:

  • Bursaries: For eligible students who meet academic and household income criteria (especially for TVET and university students).
  • Loans: For students who do not meet all bursary criteria or who are pursuing postgraduate qualifications not funded under bursary schemes.

✅ Who Qualifies for an NSFAS Loan?

To qualify for an NSFAS loan (especially for postgraduate students or programs not funded under the bursary system), you must:

  • Be a South African citizen.
  • Be financially needy, with a household income of less than R350,000 per year.
  • Have a valid South African ID.
  • Be enrolled or accepted to study at a public university or TVET college.
  • Not be funded through another bursary program that covers all expenses.
  • Maintain satisfactory academic progress (returning students).

📚 Courses Funded by NSFAS

NSFAS primarily funds undergraduate qualifications, but certain postgraduate programs (e.g., PGCE, postgraduate diplomas in education, and professional courses like LLB) may be considered under the NSFAS loan scheme, not bursaries.

If you’re studying:

  • Undergraduate degree or diploma: You are likely eligible for a full NSFAS bursary.
  • Postgraduate study: You may qualify for a loan, depending on the course and funding availability.

📄 Required Documents for NSFAS Application

When applying, make sure you have the following documents scanned and ready:

  1. Certified copy of your South African ID or Smart Card.
  2. Parent(s) or guardian(s) ID documents.
  3. Proof of income (latest payslips, UIF, or affidavit if unemployed).
  4. Consent Form signed by your parent(s)/guardian(s) to allow NSFAS to verify income.
  5. Proof of registration or acceptance at a public institution.
  6. Academic transcripts (for continuing or postgraduate students).

🖥️ How to Apply for an NSFAS Loan Online

Step-by-Step NSFAS Online Application Process (2025)

  1. Visit the NSFAS Website

    Go to: https://www.nsfas.org.za

  2. Create an Account

    • Click on “MyNSFAS” and register your profile.
    • You’ll need a valid email address and South African cellphone number.
    • Choose a strong password and verify your account via email or SMS.
  3. Login and Start the Application

    • After registration, log in to your MyNSFAS account.
    • Click on “Apply” to begin a new application.
  4. Fill in Your Personal Details

    • Input your ID number, name, surname, and other details exactly as they appear on your ID.
    • Provide household income information and living arrangements.
  5. Upload Required Documents

    • Upload all supporting documents in PDF or JPEG format.
    • Each document must be clear and under the size limit specified.
  6. Submit Your Application

    • Review your application for accuracy.
    • Click “Submit” and wait for a confirmation message.
  7. Track Your Application

    • Log in regularly to check your application status.
    • You will be notified via SMS and email at each stage of the process.

🗓️ Important NSFAS Dates (2025)

  • Application Opening Date: September 1, 2025
  • Application Deadline: January 31, 2026
  • Appeals Period: February 2026 (if rejected)
  • Disbursement: After registration and approval

Note: Dates are subject to change; always confirm on the official NSFAS website.


💸 What Does the NSFAS Loan Cover?

NSFAS funding typically includes:

  • Tuition fees
  • Registration fees
  • Accommodation (if living away from home)
  • Meals and transport
  • Learning materials (e.g., textbooks)

For loans, repayment is only required once you start working and earn above a threshold (around R30,000 annually, but subject to change).


🔄 NSFAS Loan Repayment

Repayments are:

  • Income-contingent – you only repay when you can afford to.
  • Administered by DHET (Department of Higher Education and Training).
  • Interest-bearing, but interest rates are low and favorable.

You can also apply for a partial loan conversion to a bursary if you perform well academically.


🔁 How to Appeal a Rejected NSFAS Application

If your application is rejected, you may submit an appeal via your MyNSFAS portal:

  1. Log into your MyNSFAS account.
  2. Click on “Track Funding Progress”.
  3. If rejected, click on “Submit Appeal”.
  4. Upload any missing or corrected documents.
  5. Provide a clear explanation or motivation.

📱 NSFAS Contact Information


📝 Final Tips Before Applying

  • Apply early to avoid system overload near the deadline.
  • Use your own email and cellphone number (do not use someone else’s).
  • Double-check that all your documents are certified and legible.
  • Keep a copy of your submission confirmation for reference.

By following this guide, you can confidently apply for NSFAS funding and move one step closer to achieving your academic and career dreams—without the burden of immediate financial pressure.