CCMA Pretoria

The CCMA is an independent organization established under the Labour Relations Act (LRA) to resolve disputes between employers and employees. Its services are free of charge, making it a crucial resource for South Africans seeking fair resolutions in workplace matters.

Services Offered by the CCMA

The CCMA provides the following services to promote workplace justice:

  1. Conciliation: Assisting parties in resolving disputes amicably through discussions.
  2. Arbitration: A formal process where a commissioner makes a binding decision on the matter.
  3. Advisory Services: Offering guidance on labour-related issues.
  4. Training and Workshops: Educating employers and employees about labour laws.
  5. Fraud Reporting: Allowing individuals to report unethical practices.

How to Access CCMA Services in Pretoria

To lodge a case with the CCMA in Pretoria, follow these steps:

  1. Fill Out the Referral Form: The LRA Form 7.11 is required to initiate a case.
  2. Submit the Form: You can submit the form in person, via email, or through the CCMA’s website.
  3. Wait for Scheduling: Once your case is accepted, the CCMA will schedule a hearing.

Reasons to Approach the CCMA

  • Unfair Dismissals
  • Unfair Labour Practices
  • Discrimination in the Workplace
  • Wage Disputes
  • Retrenchment Procedures

CCMA Pretoria Contact Details

While the CCMA Pretoria office handles specific regional cases, the national office serves as a central contact point:

  • National Office Address:
    28 Harrison Street, Johannesburg, 2001
  • Phone Numbers:
    (011) 377-6650 / (011) 377-6600
  • Fraud Hotline:
    0860 666 348
  • Email:
    info@ccma.org.za

Location Tip

The CCMA Pretoria office is strategically located to ensure accessibility for residents of Pretoria and surrounding areas. Be sure to confirm the specific office address for appointments or queries.

Benefits of Using the CCMA

  1. Cost-Free Services: The CCMA does not charge for its core services, making it an affordable option for resolving disputes.
  2. Impartial Resolutions: Commissioners ensure fair decisions that align with the Labour Relations Act.
  3. Efficient Processes: Most cases are resolved quickly, minimizing disruption for both parties.

FAQs

1. Can I represent myself at the CCMA?
Yes, the CCMA allows individuals to represent themselves during hearings.

2. What happens if conciliation fails?
If conciliation does not resolve the dispute, the case proceeds to arbitration.

3. Can employers refer cases to the CCMA?
Yes, the CCMA assists both employees and employers.

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