Who is an arbitrator?

An arbitrator is a neutral third party who helps resolve disputes between two or more parties through arbitration, which is a form of alternative dispute resolution (ADR). Unlike a judge in a courtroom, an arbitrator does not work for the state but is selected by the parties involved in the dispute. The primary function of an arbitrator is to listen to both sides of a dispute, review the evidence and testimony, and make a decision that is legally binding. This decision is referred to as an arbitral award.

Functions of an Arbitrator

Arbitrators perform several key roles to ensure that disputes are resolved fairly and impartially:

  1. Conducting Hearings
    An arbitrator presides over hearings, where both parties present their arguments, submit evidence, and testify. The arbitrator ensures that all parties adhere to the agreed-upon rules of the arbitration process.
  2. Making Decisions
    After reviewing the case, an arbitrator makes a decision, which may include issuing monetary awards or ordering other remedies. These decisions are final and binding, offering the same legal weight as a court judgment.
  3. Ensuring Rules Are Followed
    Arbitrators ensure that the arbitration process follows the rules established in the arbitration agreement. This agreement often dictates how the arbitration will be conducted, including the selection of the arbitrator, the location of the hearing, and the arbitration rules to be applied.
  4. Maintaining Neutrality
    An arbitrator must remain impartial and neutral, without favoring any party. This is crucial to maintaining the fairness of the arbitration process.

Qualifications of an Arbitrator in South Africa

In South Africa, arbitrators are often legal professionals with advanced qualifications. They typically hold a Bachelor’s degree in Law or Political Science, along with practical experience in legal or dispute resolution fields. Strong communication and decision-making skills are essential for an arbitrator to assess evidence, evaluate testimonies, and ultimately make fair rulings.

Arbitration Agreement and Arbitrator Selection

The arbitration agreement between the parties involved plays a central role in the arbitration process. This agreement outlines the qualifications and selection criteria for the arbitrator, the arbitration rules, and the procedures to follow. It is important to ensure that the agreement specifies the criteria for selecting an arbitrator to ensure that the dispute is handled by someone with the appropriate expertise.

The Role of the CCMA in South Africa

In South Africa, the Commission for Conciliation, Mediation, and Arbitration (CCMA) is a key institution that facilitates arbitration in labor disputes. Established under the Labour Relations Act of 1995, the CCMA is responsible for resolving disputes between employees and employers, including matters related to unfair dismissals, disputes over wages, and working conditions.

Arbitrators appointed by the CCMA play an essential role in maintaining labor peace and promoting social justice. They ensure that workplace disputes are handled efficiently and in accordance with the Constitution of the Republic of South Africa, which emphasizes fairness in the workplace.

Why Choose Arbitration?

Arbitration offers several advantages over traditional court proceedings:

  • Cost-effective: Arbitration is often quicker and less expensive than going to court.
  • Confidential: Arbitration hearings are typically private, protecting sensitive business information.
  • Binding: The decision made by an arbitrator is final and enforceable, similar to a court judgment.

In South Africa, arbitration is a popular choice for resolving workplace disputes, particularly in sectors governed by the CCMA.

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Complete Guide to NSFAS Online Loan Application for South African Students (2025)

If you are a South African student looking to pursue higher education but are facing financial difficulties, the National Student Financial Aid Scheme (NSFAS) is one of the most accessible funding options available. NSFAS provides financial aid in the form of bursaries and loans to qualifying students at public universities and TVET colleges in South Africa.

This guide will walk you through everything you need to know about the NSFAS loan application process, from eligibility requirements to application steps and frequently asked questions.


📌 What is NSFAS?

The National Student Financial Aid Scheme (NSFAS) is a government-funded financial aid scheme aimed at helping students from low- and middle-income households to access tertiary education without the burden of upfront fees.

NSFAS offers both bursaries and income-contingent loans:

  • Bursaries: For eligible students who meet academic and household income criteria (especially for TVET and university students).
  • Loans: For students who do not meet all bursary criteria or who are pursuing postgraduate qualifications not funded under bursary schemes.

✅ Who Qualifies for an NSFAS Loan?

To qualify for an NSFAS loan (especially for postgraduate students or programs not funded under the bursary system), you must:

  • Be a South African citizen.
  • Be financially needy, with a household income of less than R350,000 per year.
  • Have a valid South African ID.
  • Be enrolled or accepted to study at a public university or TVET college.
  • Not be funded through another bursary program that covers all expenses.
  • Maintain satisfactory academic progress (returning students).

📚 Courses Funded by NSFAS

NSFAS primarily funds undergraduate qualifications, but certain postgraduate programs (e.g., PGCE, postgraduate diplomas in education, and professional courses like LLB) may be considered under the NSFAS loan scheme, not bursaries.

If you’re studying:

  • Undergraduate degree or diploma: You are likely eligible for a full NSFAS bursary.
  • Postgraduate study: You may qualify for a loan, depending on the course and funding availability.

📄 Required Documents for NSFAS Application

When applying, make sure you have the following documents scanned and ready:

  1. Certified copy of your South African ID or Smart Card.
  2. Parent(s) or guardian(s) ID documents.
  3. Proof of income (latest payslips, UIF, or affidavit if unemployed).
  4. Consent Form signed by your parent(s)/guardian(s) to allow NSFAS to verify income.
  5. Proof of registration or acceptance at a public institution.
  6. Academic transcripts (for continuing or postgraduate students).

🖥️ How to Apply for an NSFAS Loan Online

Step-by-Step NSFAS Online Application Process (2025)

  1. Visit the NSFAS Website

    Go to: https://www.nsfas.org.za

  2. Create an Account

    • Click on “MyNSFAS” and register your profile.
    • You’ll need a valid email address and South African cellphone number.
    • Choose a strong password and verify your account via email or SMS.
  3. Login and Start the Application

    • After registration, log in to your MyNSFAS account.
    • Click on “Apply” to begin a new application.
  4. Fill in Your Personal Details

    • Input your ID number, name, surname, and other details exactly as they appear on your ID.
    • Provide household income information and living arrangements.
  5. Upload Required Documents

    • Upload all supporting documents in PDF or JPEG format.
    • Each document must be clear and under the size limit specified.
  6. Submit Your Application

    • Review your application for accuracy.
    • Click “Submit” and wait for a confirmation message.
  7. Track Your Application

    • Log in regularly to check your application status.
    • You will be notified via SMS and email at each stage of the process.

🗓️ Important NSFAS Dates (2025)

  • Application Opening Date: September 1, 2025
  • Application Deadline: January 31, 2026
  • Appeals Period: February 2026 (if rejected)
  • Disbursement: After registration and approval

Note: Dates are subject to change; always confirm on the official NSFAS website.


💸 What Does the NSFAS Loan Cover?

NSFAS funding typically includes:

  • Tuition fees
  • Registration fees
  • Accommodation (if living away from home)
  • Meals and transport
  • Learning materials (e.g., textbooks)

For loans, repayment is only required once you start working and earn above a threshold (around R30,000 annually, but subject to change).


🔄 NSFAS Loan Repayment

Repayments are:

  • Income-contingent – you only repay when you can afford to.
  • Administered by DHET (Department of Higher Education and Training).
  • Interest-bearing, but interest rates are low and favorable.

You can also apply for a partial loan conversion to a bursary if you perform well academically.


🔁 How to Appeal a Rejected NSFAS Application

If your application is rejected, you may submit an appeal via your MyNSFAS portal:

  1. Log into your MyNSFAS account.
  2. Click on “Track Funding Progress”.
  3. If rejected, click on “Submit Appeal”.
  4. Upload any missing or corrected documents.
  5. Provide a clear explanation or motivation.

📱 NSFAS Contact Information


📝 Final Tips Before Applying

  • Apply early to avoid system overload near the deadline.
  • Use your own email and cellphone number (do not use someone else’s).
  • Double-check that all your documents are certified and legible.
  • Keep a copy of your submission confirmation for reference.

By following this guide, you can confidently apply for NSFAS funding and move one step closer to achieving your academic and career dreams—without the burden of immediate financial pressure.