Telkom Customer care

Telkom provides several self-service options to help you manage your account and resolve issues without needing to speak directly to a customer service representative. These services are not only convenient but also available 24/7.

Dial *180# for Self-Service

Need to manage your account on the go? Dial *180# on your mobile device to access a range of self-service options. This simple and effective tool allows you to check balances, purchase bundles, and more.

Check Your Balance

Keep track of your account balance easily by dialing *188# or calling 188 to listen to your balance. Staying informed about your account status helps you avoid unexpected surprises.

Recharge Your Account

Recharging your account is simple! Dial 188voucher pin# (without spaces) to add funds. Alternatively, you can SMS your voucher pin to 188 for a quick recharge.

Call Me Back Service

Running low on airtime? Use the Call Me Back service by dialing 140receiver’s number# (without spaces). This service allows you to request a call from someone else without using your own airtime.

Direct Assistance via 122

For direct self-service assistance, dial 122. This option provides you with various support features tailored to your needs.

Check Balances & Usage via SMS

Prefer texting? You can check your balances and usage by sending an SMS to 081 160 1820. This is a quick way to stay informed while on the move.

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