Capitec Contact number

In this post, we’ll explore the various contact numbers and methods available to you.

General Contact Numbers for Capitec Bank

Personal Banking

For personal banking queries, Capitec offers several convenient contact options:

  • Telephone: Call 0860 10 20 43 (available 24 hours a day)
  • WhatsApp: Message 067 418 9565 (available 24 hours a day)
  • Email: Reach out via ClientCare@capitecbank.co.za
  • Fax: Send documents to +27 21 941 0770

These channels are designed to ensure that you receive timely assistance for any inquiries or issues you may have regarding your personal banking needs.

Business Banking

For business banking inquiries, the dedicated contact number is:

  • Telephone: Call 0860 30 92 50

Credit Queries

If you have questions about personal banking credit or wish to apply for credit, use the following number:

  • Telephone: Call 0860 66 77 89

For assistance with credit repayments, you can:

  • WhatsApp: Message 072 822 1582
  • SMS: Send your South African ID or foreign passport number to 30679 for a callback
  • Direct Call: Reach out at 0860 66 77 18

Stopping Your Card

If you need to stop your personal banking card urgently, Capitec provides a straightforward process:

  1. WhatsApp:
    • Add 067 418 9565 to your contacts.
    • Open WhatsApp and say “Hello” to start the conversation.
    • Tap the ‘Main Menu’ button, select ‘Self-service,’ then choose ‘Stop Card.’
    • Follow the prompts to complete the process.

Alternatively, you can directly add Capitec as a contact via the button below:

Open WhatsApp

Conclusion

Having the right contact numbers for Capitec Bank at your fingertips can save you time and stress. From personal and business banking inquiries to credit questions and urgent card stoppages, you can easily reach out to Capitec using their dedicated numbers. Don’t hesitate to contact them whenever you need assistance — they are just a call or message away!

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