Sassa Contact Details

By | April 26, 2019

Head Office and Regional Contacts

SASSA HEAD OFFICE
SASSA HOUSE 
501 Prodinsa Building
Cnr Steve Biko and Pretorius Streets
Pretoria
 
Private Bag X55662
Arcadia
Pretoria
0083
 
Tel: 012 400 2000 (Switchboard)
Website: www.sassa.gov.za

GRANTS ENQUIRIES 
SASSA Toll free: 0800 60 10 11
Email:  GrantEnquiries@sassa.gov.za  

More Information on SASSA

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EASTERN CAPE 
BKB Building
Cnr Fitzpatrick and Merino Road
Quigney
 
Private Bag X9001
Chiselhurst
East London 
5200
Tel: 043 707 6300 
Fax: 043 707 6481 
GrantsEnquiriesEC@sassa.gov.za 
 
FREE STATE 
Iustitia Building
Cnr St. Andrews Street & Aliwal Street
Bloemfontein 

Private Bag X20553
Bloemfontein
9300
 
Tel: 051 410 8339 
GrantsEnquriesFS@sassa.gov.za
 
GAUTENG 
28 Harrison Street
Johannesburg
2000
 
Private Bag X120
Marshalltown
2107
 
Tel: 011 241 8300
Fax: 011 241 8305
GrantsEnquiriesGP@sassa.gov.za
 
KWAZULU NATAL 
1 Bank Street
Pietermaritzburg
3201
 
Private Bag X9146
Pietermaritzburg
3201
 
Tel: 033 846 3300 
Fax: 033 846 9595 
GrantsEnquiriesKZN@sassa.gov.za
 
LIMPOPO
43 Landros Mare Street
Polokwane
0699
 
Private Bag X9677
Polokwane
0700
 
Tel: 015 291 7400 
Fax: 015 291 7996
GrantsEnquiriesLIM@sassa.gov.za

MPUMALANGA
18 Ferreira Street
Nelspruit
1200

Private Bag X11230
Nelspruit
1200
 
Tel: 013 754 9380 
Fax: 013 754 9501 
GrantsEnquiriesMP@sassa.gov.za 
 
NORTH WEST
1st Industrial Site
Mahikeng
2735

Private Bag X44
Mmabatho
2735
 
Tel: 018 397 3386 
GrantsEnquiriesNW@sassa.gov.za 
 
NORTHERN CAPE
Du Toitspan Building
95-97 Du Toitspan Road
Kimberley
8301

Private Bag X6011
Kimberley
8300
 
Tel: 053 802 4900 
Fax: 053 832 5225 
GrantsEnquiriesNC@sassa.gov.za
 
WESTERN CAPE
Golden Acre
Adderley Street
Cape Town
8001
 
Private Bag X9189
Cape Town
8000
Tel: 021 469 0200
Fax: 021 469 0260
GrantsEnquiriesWC@sassa.gov.za

Questions People Ask About SASSA

Most questions people ask about sassa

See also  Limpopo Mediclinic Learning Centre Application 2026

What is the Sassa increase

Who qualifies for Sassa?

How do I apply for Sassa?

How much is the Sassa old age pension?W

Do I qualify for Sassa pension?

Do I qualify for a grant?

What are the four types of grants?

Can I get my new Sassa card at the post office?

How much money can you have in the bank and still get the pension?

Need Information or Confused about Something ?

Ask a Question

 


Sponsored Guide


Complete Guide to NSFAS Online Loan Application for South African Students (2025)

If you are a South African student looking to pursue higher education but are facing financial difficulties, the National Student Financial Aid Scheme (NSFAS) is one of the most accessible funding options available. NSFAS provides financial aid in the form of bursaries and loans to qualifying students at public universities and TVET colleges in South Africa.

This guide will walk you through everything you need to know about the NSFAS loan application process, from eligibility requirements to application steps and frequently asked questions.


📌 What is NSFAS?

The National Student Financial Aid Scheme (NSFAS) is a government-funded financial aid scheme aimed at helping students from low- and middle-income households to access tertiary education without the burden of upfront fees.

NSFAS offers both bursaries and income-contingent loans:

  • Bursaries: For eligible students who meet academic and household income criteria (especially for TVET and university students).
  • Loans: For students who do not meet all bursary criteria or who are pursuing postgraduate qualifications not funded under bursary schemes.

✅ Who Qualifies for an NSFAS Loan?

To qualify for an NSFAS loan (especially for postgraduate students or programs not funded under the bursary system), you must:

  • Be a South African citizen.
  • Be financially needy, with a household income of less than R350,000 per year.
  • Have a valid South African ID.
  • Be enrolled or accepted to study at a public university or TVET college.
  • Not be funded through another bursary program that covers all expenses.
  • Maintain satisfactory academic progress (returning students).
See also  TVET Colleges Term Date 2026

📚 Courses Funded by NSFAS

NSFAS primarily funds undergraduate qualifications, but certain postgraduate programs (e.g., PGCE, postgraduate diplomas in education, and professional courses like LLB) may be considered under the NSFAS loan scheme, not bursaries.

If you’re studying:

  • Undergraduate degree or diploma: You are likely eligible for a full NSFAS bursary.
  • Postgraduate study: You may qualify for a loan, depending on the course and funding availability.

📄 Required Documents for NSFAS Application

When applying, make sure you have the following documents scanned and ready:

  1. Certified copy of your South African ID or Smart Card.
  2. Parent(s) or guardian(s) ID documents.
  3. Proof of income (latest payslips, UIF, or affidavit if unemployed).
  4. Consent Form signed by your parent(s)/guardian(s) to allow NSFAS to verify income.
  5. Proof of registration or acceptance at a public institution.
  6. Academic transcripts (for continuing or postgraduate students).

🖥️ How to Apply for an NSFAS Loan Online

Step-by-Step NSFAS Online Application Process (2025)

  1. Visit the NSFAS Website

    Go to: https://www.nsfas.org.za

  2. Create an Account

    • Click on “MyNSFAS” and register your profile.
    • You’ll need a valid email address and South African cellphone number.
    • Choose a strong password and verify your account via email or SMS.
  3. Login and Start the Application

    • After registration, log in to your MyNSFAS account.
    • Click on “Apply” to begin a new application.
  4. Fill in Your Personal Details

    • Input your ID number, name, surname, and other details exactly as they appear on your ID.
    • Provide household income information and living arrangements.
  5. Upload Required Documents

    • Upload all supporting documents in PDF or JPEG format.
    • Each document must be clear and under the size limit specified.
  6. Submit Your Application

    • Review your application for accuracy.
    • Click “Submit” and wait for a confirmation message.
  7. Track Your Application

    • Log in regularly to check your application status.
    • You will be notified via SMS and email at each stage of the process.

🗓️ Important NSFAS Dates (2025)

  • Application Opening Date: September 1, 2025
  • Application Deadline: January 31, 2026
  • Appeals Period: February 2026 (if rejected)
  • Disbursement: After registration and approval

Note: Dates are subject to change; always confirm on the official NSFAS website.


💸 What Does the NSFAS Loan Cover?

NSFAS funding typically includes:

  • Tuition fees
  • Registration fees
  • Accommodation (if living away from home)
  • Meals and transport
  • Learning materials (e.g., textbooks)

For loans, repayment is only required once you start working and earn above a threshold (around R30,000 annually, but subject to change).


🔄 NSFAS Loan Repayment

Repayments are:

  • Income-contingent – you only repay when you can afford to.
  • Administered by DHET (Department of Higher Education and Training).
  • Interest-bearing, but interest rates are low and favorable.

You can also apply for a partial loan conversion to a bursary if you perform well academically.


🔁 How to Appeal a Rejected NSFAS Application

If your application is rejected, you may submit an appeal via your MyNSFAS portal:

  1. Log into your MyNSFAS account.
  2. Click on “Track Funding Progress”.
  3. If rejected, click on “Submit Appeal”.
  4. Upload any missing or corrected documents.
  5. Provide a clear explanation or motivation.

📱 NSFAS Contact Information


📝 Final Tips Before Applying

  • Apply early to avoid system overload near the deadline.
  • Use your own email and cellphone number (do not use someone else’s).
  • Double-check that all your documents are certified and legible.
  • Keep a copy of your submission confirmation for reference.

By following this guide, you can confidently apply for NSFAS funding and move one step closer to achieving your academic and career dreams—without the burden of immediate financial pressure.