BOU Contacts

By | March 25, 2025

BOU Contacts in Botswana

Introduction

Bank of Botswana (BOU) is the central bank of the Republic of Botswana and is responsible for regulating the country’s monetary policy and ensuring financial stability. If you need to get in touch with BOU for any inquiries or assistance, here are some contact details for your reference:

Contact Information

Address:

Bank of Botswana
P.O. Box 999
Gaborone, Botswana

Phone:

Main Switchboard: +267 360 6000
Consumer Banking: +267 360 6215
Corporate Banking: +267 360 6219

Email:

General Inquiries: info@bankofbotswana.bw

Fax:

+267 395 9781

Need Information or Confused about Something ?

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FAQs

  • How can I apply for a job at BOU?
    You can visit the careers section on the BOU website to view current job openings and submit your application online.
  • What are the working hours of BOU?
    BOU’s operating hours are from 8:00 am to 5:00 pm, Monday to Friday.
  • How can I report a complaint or provide feedback to BOU?
    You can contact BOU’s Consumer Protection Office at +267 360 6200 or email consumers@bankofbotswana.bw.
  • Does BOU provide banking services to the public?
    No, BOU is a central bank and does not offer retail banking services to the public.
  • Can I request a meeting with BOU officials?
    Yes, you can schedule a meeting with BOU officials by contacting the relevant department or using the contact information provided above.
  • What is the role of BOU in Botswana’s economy?
    BOU is responsible for formulating and implementing monetary policy, issuing currency, maintaining price stability, and ensuring the stability of the financial system in Botswana.
  • How can I verify the authenticity of Botswana Pula banknotes?
    You can visit the notes and coins section on the BOU website to learn about the security features of Botswana Pula banknotes.
  • Is BOU involved in financial education programs?
    Yes, BOU conducts various financial literacy programs and initiatives to educate the public on financial matters and promote financial inclusion.
  • Can I request BOU reports or publications?
    Yes, you can access BOU’s reports and publications on the reports and publications section of their website or contact them for specific requests.
  • What is the role of the Monetary Policy Committee at BOU?
    The Monetary Policy Committee is responsible for setting the benchmark interest rate and making key policy decisions to achieve the objectives of monetary policy in Botswana.
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Complete Guide to NSFAS Online Loan Application for South African Students (2025)

If you are a South African student looking to pursue higher education but are facing financial difficulties, the National Student Financial Aid Scheme (NSFAS) is one of the most accessible funding options available. NSFAS provides financial aid in the form of bursaries and loans to qualifying students at public universities and TVET colleges in South Africa.

This guide will walk you through everything you need to know about the NSFAS loan application process, from eligibility requirements to application steps and frequently asked questions.


📌 What is NSFAS?

The National Student Financial Aid Scheme (NSFAS) is a government-funded financial aid scheme aimed at helping students from low- and middle-income households to access tertiary education without the burden of upfront fees.

NSFAS offers both bursaries and income-contingent loans:

  • Bursaries: For eligible students who meet academic and household income criteria (especially for TVET and university students).
  • Loans: For students who do not meet all bursary criteria or who are pursuing postgraduate qualifications not funded under bursary schemes.

✅ Who Qualifies for an NSFAS Loan?

To qualify for an NSFAS loan (especially for postgraduate students or programs not funded under the bursary system), you must:

  • Be a South African citizen.
  • Be financially needy, with a household income of less than R350,000 per year.
  • Have a valid South African ID.
  • Be enrolled or accepted to study at a public university or TVET college.
  • Not be funded through another bursary program that covers all expenses.
  • Maintain satisfactory academic progress (returning students).
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📚 Courses Funded by NSFAS

NSFAS primarily funds undergraduate qualifications, but certain postgraduate programs (e.g., PGCE, postgraduate diplomas in education, and professional courses like LLB) may be considered under the NSFAS loan scheme, not bursaries.

If you’re studying:

  • Undergraduate degree or diploma: You are likely eligible for a full NSFAS bursary.
  • Postgraduate study: You may qualify for a loan, depending on the course and funding availability.

📄 Required Documents for NSFAS Application

When applying, make sure you have the following documents scanned and ready:

  1. Certified copy of your South African ID or Smart Card.
  2. Parent(s) or guardian(s) ID documents.
  3. Proof of income (latest payslips, UIF, or affidavit if unemployed).
  4. Consent Form signed by your parent(s)/guardian(s) to allow NSFAS to verify income.
  5. Proof of registration or acceptance at a public institution.
  6. Academic transcripts (for continuing or postgraduate students).

🖥️ How to Apply for an NSFAS Loan Online

Step-by-Step NSFAS Online Application Process (2025)

  1. Visit the NSFAS Website

    Go to: https://www.nsfas.org.za

  2. Create an Account

    • Click on “MyNSFAS” and register your profile.
    • You’ll need a valid email address and South African cellphone number.
    • Choose a strong password and verify your account via email or SMS.
  3. Login and Start the Application

    • After registration, log in to your MyNSFAS account.
    • Click on “Apply” to begin a new application.
  4. Fill in Your Personal Details

    • Input your ID number, name, surname, and other details exactly as they appear on your ID.
    • Provide household income information and living arrangements.
  5. Upload Required Documents

    • Upload all supporting documents in PDF or JPEG format.
    • Each document must be clear and under the size limit specified.
  6. Submit Your Application

    • Review your application for accuracy.
    • Click “Submit” and wait for a confirmation message.
  7. Track Your Application

    • Log in regularly to check your application status.
    • You will be notified via SMS and email at each stage of the process.

🗓️ Important NSFAS Dates (2025)

  • Application Opening Date: September 1, 2025
  • Application Deadline: January 31, 2026
  • Appeals Period: February 2026 (if rejected)
  • Disbursement: After registration and approval

Note: Dates are subject to change; always confirm on the official NSFAS website.


💸 What Does the NSFAS Loan Cover?

NSFAS funding typically includes:

  • Tuition fees
  • Registration fees
  • Accommodation (if living away from home)
  • Meals and transport
  • Learning materials (e.g., textbooks)

For loans, repayment is only required once you start working and earn above a threshold (around R30,000 annually, but subject to change).


🔄 NSFAS Loan Repayment

Repayments are:

  • Income-contingent – you only repay when you can afford to.
  • Administered by DHET (Department of Higher Education and Training).
  • Interest-bearing, but interest rates are low and favorable.

You can also apply for a partial loan conversion to a bursary if you perform well academically.


🔁 How to Appeal a Rejected NSFAS Application

If your application is rejected, you may submit an appeal via your MyNSFAS portal:

  1. Log into your MyNSFAS account.
  2. Click on “Track Funding Progress”.
  3. If rejected, click on “Submit Appeal”.
  4. Upload any missing or corrected documents.
  5. Provide a clear explanation or motivation.

📱 NSFAS Contact Information


📝 Final Tips Before Applying

  • Apply early to avoid system overload near the deadline.
  • Use your own email and cellphone number (do not use someone else’s).
  • Double-check that all your documents are certified and legible.
  • Keep a copy of your submission confirmation for reference.

By following this guide, you can confidently apply for NSFAS funding and move one step closer to achieving your academic and career dreams—without the burden of immediate financial pressure.