Can I swap my DStv decoder?

DStv subscribers can exchange the SD PVR, Dual View, UEC-manufacturer HD PVR 4 Tuner, or older single view decoders for various combinations of the DStv Explora, HD decoder and/or installation.

To do this, the customer has to take the particular device and smartcard to a DStv service centre or agency.

DStv customers can get substantial discounts when they swap out their old decoders for newer Explora or HD models.

Over more than 20 years of broadcasting, MultiChoice has released a number of decoders to provide access to its satellite broadcasting service.

These decoders have gradually been improved with new hardware to support additional features and channels.

Because of this, several of its older decoders are no longer suited or don’t perform well when broadcasting content.

This means that DStv customers – who pay a significant fee every month for access to its content – stand to lose out on the best the service has to offer if they choose to stick with the older models.

DStv divides the lifecycles of decoders which still support its broadcasting according to the following categories:

  • Category 1 – New decoders
  • Category 2 – Old but repairable decoders
  • Category 3 – Old and irreparable decoders (End of support)

The category under which a decoder is classified determines whether a decoder can be repaired and such a repair will cost.

The company also offers insurance that covers mechanical or electrical damage fault and loss or damage caused by theft, fire, lightning or explosion on several of the decoders.

These fees are priced as follows:

  • Explora – R35
  • HD PVR 2 Tuner – R29.50
  • HD DStv decoder – R20
  • Single view decoder (DSD1110, DSD1131, DSD1132) – R20

The table below explains the differences between the decoder categories and the various repair options for each.

Note that this information does not yet include its latest decoder – the Explora Ultra – which was launched earlier in November.

DStv decoders
Category 1 Category 2Category 3 
DecodersDStv Explora (Model 3A)
DStv Explora (Model 2A)
DStv Explora
DStv Single View HD Decoder
HD PVR 2U
HD PVR 2P
DSD 1132/3U/Zappa
HD PVR 4 Tuner (Pace)
DSD 1131
DSD 1110
Dual View decoder
HD PVR 4 Tuner (UEC)
SD PVR
Repairable YesYesNo
OptionsIncludes 12-month warranty for repairs.
Add-on insurance option.
Add-on insurance covers repairs, otherwise prices are:R600 repair fee for a PVRR290 for single view decoderInsured devices will be replaced as per terms and conditions.Uninsured items will require replacement at own cost.

Replacing older decoders

According to DStv, the latter category of decoders does not have the processing power and memory to deal with its new services.

“This means your viewing will be impacted as you won’t be able to get some of our channels or you will experience freeze-ups,” DStv stated.

It does not service these decoders as parts are no longer available.

However, it does offer a range of trade-in options for uninsured decoders that fall under this category, provided they are still in a working condition.

DStv subscribers can exchange the SD PVR, Dual View, UEC-manufacturer HD PVR 4 Tuner, or older single view decoders for various combinations of the DStv Explora, HD decoder and/or installation.

To do this, the customer has to take the particular device and smartcard to a DStv service centre or agency.

For example, trading in your old SD PVR for an Explora will cost R599, saving you R400 – or 40% – on its current retail price of R999.

You can also add installation onto this deal and pay R200 extra, compared with the typical R500 fee when bought at a retailer. This would amount to a total discount of R700 – or 46%.

Alternatively, you can exchange a Dual View decoder for two Single View HD decoders (6-series) for R799.

A single HD decoder is currently priced at R449, which means you’ll save R99 on the total package.

The table below shows the various trade-in options for DStv decoders which have reached their end-of-support.

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Old decoder trade-in options
What you getPrice
SD PVRDStv Explora onlyR599
DStv Explora + InstallationR799
DStv Explora + HD Single View decoder + InstallationR1,599 / R79 x 24
2 x DStv Exploras + InstallationR129 x 24
Dual View 2 x Single View HD decodersR799
DStv Explora onlyR799
HD PVR 4 Tuner (UEC)DStv Explora onlyR600
Single View decoder
Model numbers: 660, 720, 720i, 910, 933, 990
DStv Single View HD decoderR349

 


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Complete Guide to NSFAS Online Loan Application for South African Students (2025)

If you are a South African student looking to pursue higher education but are facing financial difficulties, the National Student Financial Aid Scheme (NSFAS) is one of the most accessible funding options available. NSFAS provides financial aid in the form of bursaries and loans to qualifying students at public universities and TVET colleges in South Africa.

This guide will walk you through everything you need to know about the NSFAS loan application process, from eligibility requirements to application steps and frequently asked questions.


📌 What is NSFAS?

The National Student Financial Aid Scheme (NSFAS) is a government-funded financial aid scheme aimed at helping students from low- and middle-income households to access tertiary education without the burden of upfront fees.

NSFAS offers both bursaries and income-contingent loans:

  • Bursaries: For eligible students who meet academic and household income criteria (especially for TVET and university students).
  • Loans: For students who do not meet all bursary criteria or who are pursuing postgraduate qualifications not funded under bursary schemes.

✅ Who Qualifies for an NSFAS Loan?

To qualify for an NSFAS loan (especially for postgraduate students or programs not funded under the bursary system), you must:

  • Be a South African citizen.
  • Be financially needy, with a household income of less than R350,000 per year.
  • Have a valid South African ID.
  • Be enrolled or accepted to study at a public university or TVET college.
  • Not be funded through another bursary program that covers all expenses.
  • Maintain satisfactory academic progress (returning students).

📚 Courses Funded by NSFAS

NSFAS primarily funds undergraduate qualifications, but certain postgraduate programs (e.g., PGCE, postgraduate diplomas in education, and professional courses like LLB) may be considered under the NSFAS loan scheme, not bursaries.

If you’re studying:

  • Undergraduate degree or diploma: You are likely eligible for a full NSFAS bursary.
  • Postgraduate study: You may qualify for a loan, depending on the course and funding availability.

📄 Required Documents for NSFAS Application

When applying, make sure you have the following documents scanned and ready:

  1. Certified copy of your South African ID or Smart Card.
  2. Parent(s) or guardian(s) ID documents.
  3. Proof of income (latest payslips, UIF, or affidavit if unemployed).
  4. Consent Form signed by your parent(s)/guardian(s) to allow NSFAS to verify income.
  5. Proof of registration or acceptance at a public institution.
  6. Academic transcripts (for continuing or postgraduate students).

🖥️ How to Apply for an NSFAS Loan Online

Step-by-Step NSFAS Online Application Process (2025)

  1. Visit the NSFAS Website

    Go to: https://www.nsfas.org.za

  2. Create an Account

    • Click on “MyNSFAS” and register your profile.
    • You’ll need a valid email address and South African cellphone number.
    • Choose a strong password and verify your account via email or SMS.
  3. Login and Start the Application

    • After registration, log in to your MyNSFAS account.
    • Click on “Apply” to begin a new application.
  4. Fill in Your Personal Details

    • Input your ID number, name, surname, and other details exactly as they appear on your ID.
    • Provide household income information and living arrangements.
  5. Upload Required Documents

    • Upload all supporting documents in PDF or JPEG format.
    • Each document must be clear and under the size limit specified.
  6. Submit Your Application

    • Review your application for accuracy.
    • Click “Submit” and wait for a confirmation message.
  7. Track Your Application

    • Log in regularly to check your application status.
    • You will be notified via SMS and email at each stage of the process.

🗓️ Important NSFAS Dates (2025)

  • Application Opening Date: September 1, 2025
  • Application Deadline: January 31, 2026
  • Appeals Period: February 2026 (if rejected)
  • Disbursement: After registration and approval

Note: Dates are subject to change; always confirm on the official NSFAS website.


💸 What Does the NSFAS Loan Cover?

NSFAS funding typically includes:

  • Tuition fees
  • Registration fees
  • Accommodation (if living away from home)
  • Meals and transport
  • Learning materials (e.g., textbooks)

For loans, repayment is only required once you start working and earn above a threshold (around R30,000 annually, but subject to change).


🔄 NSFAS Loan Repayment

Repayments are:

  • Income-contingent – you only repay when you can afford to.
  • Administered by DHET (Department of Higher Education and Training).
  • Interest-bearing, but interest rates are low and favorable.

You can also apply for a partial loan conversion to a bursary if you perform well academically.


🔁 How to Appeal a Rejected NSFAS Application

If your application is rejected, you may submit an appeal via your MyNSFAS portal:

  1. Log into your MyNSFAS account.
  2. Click on “Track Funding Progress”.
  3. If rejected, click on “Submit Appeal”.
  4. Upload any missing or corrected documents.
  5. Provide a clear explanation or motivation.

📱 NSFAS Contact Information


📝 Final Tips Before Applying

  • Apply early to avoid system overload near the deadline.
  • Use your own email and cellphone number (do not use someone else’s).
  • Double-check that all your documents are certified and legible.
  • Keep a copy of your submission confirmation for reference.

By following this guide, you can confidently apply for NSFAS funding and move one step closer to achieving your academic and career dreams—without the burden of immediate financial pressure.