Capitec Bank

Capitec Bank is a South African retail bank and financial services company. As of February 2024 the bank was the largest retail bank in South Africa, based on number of customers, with 120,000 customers opening new accounts per month. 

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From one banking solution to innovative digital and paperless banking, everything we do is to make your life easier and empower you to take control of your money, so you can live better.

Key facts

  • Established: 1 March 2001
  • Listed on JSE: 18 February 2002
  • Registration: SA Reserve Bank
  • Active clients: 20 million
  • Branches: 860*
  • Employees: over 15 451*
  • Shareholders’ funds: R25 billion*
  • International payments partners: MastercardTM and Visa
  • Auditors: PricewaterhouseCoopers Inc.
  • Registered address: 5 Neutron Road, Techno Park, Stellenbosch

*Financial results for the year ended 28 February 2023

Report fraud

If you’re a victim of a scam involving your bank account, report the crime to the SAPS immediately and contact our 24hr Client Care Centre on 0860 10 20 43. 

Have a complaint?

If you’re unhappy with our service or our products have disappointed you, we would like to hear about it. Click here to find out how.

Reporting security issues

If you believe you have discovered a vulnerability in a Capitec asset / system or have a security incident to report, read our Vulnerability Disclosure Policy to find out more. 

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