Celbux eVoucher

Celbux eVoucher, created by Celbux, is a voucher-based payment platform for individuals and businesses. Through NSFAS, this solution powers the NSFAS Wallet system, which disburses allowances to qualifying students. NSFAS Wallet vouchers simplify access to funds, enabling students to purchase goods and services from registered merchants without the need for cash.

How to Use Celbux eVoucher with NSFAS Wallet

To use Celbux eVoucher, students with an NSFAS Wallet account can generate and redeem vouchers directly from their mobile phones. Here’s a simple step-by-step guide:

Generating a Voucher via NSFAS Wallet

  1. Dial the USSD code: *120*176# on your mobile device.
  2. Enter your password and select “Send.”
  3. Choose Option 1 for “Cash Voucher” and select “Send.”
  4. Enter the desired amount for the voucher and select “Send.”
  5. Choose Option 3 to view “All vouchers.”
  6. Record the voucher number, which can be used for purchases at participating merchants.

This easy-to-follow process allows students to access funds without needing a bank account or a bank card.

Generating a Voucher for Celbux Account Holders

For other Celbux users (non-NSFAS), the process is similar but with a different USSD code:

  1. Dial the USSD code: *120*7687# on your mobile device.
  2. Enter your password and select “Send.”
  3. Choose Option 1 for “Buy” and select “Send.”
  4. Enter the amount you want for the voucher.
  5. View the voucher number, which will appear on your screen and is ready for use.

Making Payments with NSFAS Wallet | Celbux eVoucher

When shopping at a merchant that accepts NSFAS Wallet or Celbux eVoucher, simply select the “NSFAS Wallet | Celbux eVoucher” option at checkout. Enter the voucher number carefully to complete the transaction. Remember, the voucher amount must cover the entire purchase, as splitting payments with another method isn’t allowed.

Troubleshooting Celbux eVoucher Issues

Occasionally, students may encounter errors when trying to use their NSFAS Wallet or Celbux eVoucher. Here are the recommended steps to resolve common issues:

  • Voucher Error with NSFAS Wallet: If you have enough funds but the voucher isn’t working, visit the MyNSFAS Portal and contact a representative for assistance.
  • Voucher Error with Celbux eVoucher: For issues related to Celbux eVoucher (non-NSFAS), contact Celbux support directly at 060 838 7068.

Ensuring you have enough funds and double-checking the voucher number can help avoid transaction issues.

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