Celbux Nsfas password reset

n South Africa, the National Student Financial Aid Scheme (NSFAS) partners with Celbux to manage and disburse student allowances. Many students rely on this platform to access their monthly funds. However, if you’ve forgotten your Celbux password, you may find it challenging to reset it directly through Celbux. Here’s a complete guide to help you navigate the process and regain access to your NSFAS funds.

What is Celbux, and Why is it Important for NSFAS?

NSFAS is a government initiative providing bursaries to South African students in need. As part of this initiative, NSFAS distributes monthly allowances to qualified students, and one of the platforms used for these payments is Celbux. Celbux operates like a virtual wallet, enabling students to manage their allowances and make purchases at authorized merchants.

Despite Celbux’s convenience, one thing to note is that it does not have the authority to reset passwords directly. Instead, password resets must be handled through NSFAS. This step-by-step guide will walk you through the official process to reset your password through NSFAS.

Step-by-Step Guide to Reset Your Celbux Password via NSFAS

  1. Log in to Your myNSFAS Account
    • Start by visiting the NSFAS official website at nsfas.org.za.
    • Select “myNSFAS” at the top of the homepage and log in to your account. If you can’t remember your NSFAS account password, use the “Forgot Password” option to reset it.
  2. Access the Celbux Reset Section
    • Once logged into your myNSFAS account, navigate to the “Celbux Reset” or “NSFAS Wallet Reset” option.
    • This feature allows NSFAS to directly assist with Celbux issues since they manage the platform integration and funds disbursement.
  3. Verify Your Information
    • Confirm your identity by entering required details, such as your ID number, mobile number, or other personal data.
    • Accurate information ensures a smooth process, as NSFAS uses these details to authenticate requests.
  4. Follow NSFAS Instructions for Password Reset
    • NSFAS will guide you through the necessary steps to reset your password. Ensure that you carefully follow each step to avoid any issues.
    • You might receive a link or temporary password through your registered email or mobile number. Be sure to check both.
  5. Secure Your New Password
    • Once reset, create a unique, strong password for your Celbux account.
    • To ensure account safety, use a mix of letters, numbers, and special characters, and avoid common words or phrases.

Why Celbux Doesn’t Handle Password Resets Directly

Celbux is a third-party platform authorized only to distribute allowances and facilitate transactions. Since NSFAS manages all funds and student accounts, only NSFAS has access to password reset capabilities. Attempting to reset your password through Celbux will direct you back to NSFAS.

Common Issues During Celbux Password Reset

If you encounter any challenges, such as verification issues or not receiving a reset link, here are a few tips:

  • Check Your Contact Information: Ensure your myNSFAS profile has updated email and phone numbers.
  • Contact NSFAS Support: For persistent issues, reach out to NSFAS’s support team. This can be done via their website or customer service hotline.
  • Use a Secure Internet Connection: Ensure a stable connection during the reset process to avoid technical disruptions.

Frequently Asked Questions (FAQs)

Can I contact Celbux directly to reset my password? No. Celbux is only responsible for handling the transactions and platform operations. Contact NSFAS directly through your myNSFAS account for password-related issues.

How long does the password reset process take? In most cases, the reset process is quick, typically taking a few minutes. However, processing times can vary based on NSFAS response rates.

What should I do if I don’t receive a reset link? Ensure that the correct email and phone number are linked to your myNSFAS account. Contact NSFAS support if the link doesn’t arrive within a reasonable timeframe.

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Complete Guide to NSFAS Online Loan Application for South African Students (2025)

If you are a South African student looking to pursue higher education but are facing financial difficulties, the National Student Financial Aid Scheme (NSFAS) is one of the most accessible funding options available. NSFAS provides financial aid in the form of bursaries and loans to qualifying students at public universities and TVET colleges in South Africa.

This guide will walk you through everything you need to know about the NSFAS loan application process, from eligibility requirements to application steps and frequently asked questions.


📌 What is NSFAS?

The National Student Financial Aid Scheme (NSFAS) is a government-funded financial aid scheme aimed at helping students from low- and middle-income households to access tertiary education without the burden of upfront fees.

NSFAS offers both bursaries and income-contingent loans:

  • Bursaries: For eligible students who meet academic and household income criteria (especially for TVET and university students).
  • Loans: For students who do not meet all bursary criteria or who are pursuing postgraduate qualifications not funded under bursary schemes.

✅ Who Qualifies for an NSFAS Loan?

To qualify for an NSFAS loan (especially for postgraduate students or programs not funded under the bursary system), you must:

  • Be a South African citizen.
  • Be financially needy, with a household income of less than R350,000 per year.
  • Have a valid South African ID.
  • Be enrolled or accepted to study at a public university or TVET college.
  • Not be funded through another bursary program that covers all expenses.
  • Maintain satisfactory academic progress (returning students).

📚 Courses Funded by NSFAS

NSFAS primarily funds undergraduate qualifications, but certain postgraduate programs (e.g., PGCE, postgraduate diplomas in education, and professional courses like LLB) may be considered under the NSFAS loan scheme, not bursaries.

If you’re studying:

  • Undergraduate degree or diploma: You are likely eligible for a full NSFAS bursary.
  • Postgraduate study: You may qualify for a loan, depending on the course and funding availability.

📄 Required Documents for NSFAS Application

When applying, make sure you have the following documents scanned and ready:

  1. Certified copy of your South African ID or Smart Card.
  2. Parent(s) or guardian(s) ID documents.
  3. Proof of income (latest payslips, UIF, or affidavit if unemployed).
  4. Consent Form signed by your parent(s)/guardian(s) to allow NSFAS to verify income.
  5. Proof of registration or acceptance at a public institution.
  6. Academic transcripts (for continuing or postgraduate students).

🖥️ How to Apply for an NSFAS Loan Online

Step-by-Step NSFAS Online Application Process (2025)

  1. Visit the NSFAS Website

    Go to: https://www.nsfas.org.za

  2. Create an Account

    • Click on “MyNSFAS” and register your profile.
    • You’ll need a valid email address and South African cellphone number.
    • Choose a strong password and verify your account via email or SMS.
  3. Login and Start the Application

    • After registration, log in to your MyNSFAS account.
    • Click on “Apply” to begin a new application.
  4. Fill in Your Personal Details

    • Input your ID number, name, surname, and other details exactly as they appear on your ID.
    • Provide household income information and living arrangements.
  5. Upload Required Documents

    • Upload all supporting documents in PDF or JPEG format.
    • Each document must be clear and under the size limit specified.
  6. Submit Your Application

    • Review your application for accuracy.
    • Click “Submit” and wait for a confirmation message.
  7. Track Your Application

    • Log in regularly to check your application status.
    • You will be notified via SMS and email at each stage of the process.

🗓️ Important NSFAS Dates (2025)

  • Application Opening Date: September 1, 2025
  • Application Deadline: January 31, 2026
  • Appeals Period: February 2026 (if rejected)
  • Disbursement: After registration and approval

Note: Dates are subject to change; always confirm on the official NSFAS website.


💸 What Does the NSFAS Loan Cover?

NSFAS funding typically includes:

  • Tuition fees
  • Registration fees
  • Accommodation (if living away from home)
  • Meals and transport
  • Learning materials (e.g., textbooks)

For loans, repayment is only required once you start working and earn above a threshold (around R30,000 annually, but subject to change).


🔄 NSFAS Loan Repayment

Repayments are:

  • Income-contingent – you only repay when you can afford to.
  • Administered by DHET (Department of Higher Education and Training).
  • Interest-bearing, but interest rates are low and favorable.

You can also apply for a partial loan conversion to a bursary if you perform well academically.


🔁 How to Appeal a Rejected NSFAS Application

If your application is rejected, you may submit an appeal via your MyNSFAS portal:

  1. Log into your MyNSFAS account.
  2. Click on “Track Funding Progress”.
  3. If rejected, click on “Submit Appeal”.
  4. Upload any missing or corrected documents.
  5. Provide a clear explanation or motivation.

📱 NSFAS Contact Information


📝 Final Tips Before Applying

  • Apply early to avoid system overload near the deadline.
  • Use your own email and cellphone number (do not use someone else’s).
  • Double-check that all your documents are certified and legible.
  • Keep a copy of your submission confirmation for reference.

By following this guide, you can confidently apply for NSFAS funding and move one step closer to achieving your academic and career dreams—without the burden of immediate financial pressure.