How to download the SingPass Mobile app and use it to access government e-services

To download the SingPass Mobile app and use it to access government e-services in Singapore, you can follow these steps:

  1. Visit the official SingPass website: Go to https://www.singpass.gov.sg/ to access the SingPass portal.
  2. Download the SingPass Mobile app: On the SingPass website, you should find a link or button to download the SingPass Mobile app. Click on it, and you will be redirected to the app store of your respective mobile device (Google Play Store for Android or App Store for iOS).
  3. Install the SingPass Mobile app: Once you are redirected to the app store, follow the instructions to install the SingPass Mobile app on your device. Make sure you have a stable internet connection.
  4. Launch the SingPass Mobile app: After the app is successfully installed, locate the app icon on your device’s home screen or app drawer and tap on it to launch the SingPass Mobile app.
  5. Set up SingPass Mobile: When you open the app for the first time, you will be guided through a setup process. This typically includes creating a 6-digit PIN, setting up biometric authentication (fingerprint or face recognition), and linking your mobile number to your SingPass account.
  6. Log in to SingPass Mobile: Once you have completed the setup, you can log in to SingPass Mobile using your SingPass ID and the newly created 6-digit PIN or biometric authentication.
  7. Access government e-services: After logging in, you can navigate through the SingPass Mobile app to access various government e-services. The app provides a secure and convenient way to authenticate your identity and access these services.
  8. Follow the instructions for each e-service: Depending on the specific e-service you want to use, you will need to follow the instructions provided within the app to complete the necessary transactions, submissions, or requests.

Remember to keep your SingPass Mobile app updated to benefit from the latest features and security enhancements. If you encounter any difficulties or have specific questions about a particular e-service, you can refer to the SingPass website or contact the SingPass helpdesk for further assistance.

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