How to set up two-factor authentication for a SingPass account

To set up two-factor authentication (2FA) for your SingPass account in Singapore, you can follow these steps:

  1. Visit the SingPass website: Go to the SingPass website at https://www.singpass.gov.sg/ and log in with your SingPass credentials.
  2. Navigate to 2FA setup: Once you’re logged in, look for the option to set up 2FA. It may be located under the security or settings section of your account.
  3. Choose your 2FA method:SingPass offers several methods for 2FA, including SingPassMobile app, SMS OTP (One-Time Password), and SingPass Hardware Token. Select the method you prefer.
    • SingPass Mobile app: If you choose this method, you will need to download the SingPass Mobile app on your smartphone. Follow the instructions to set up the app and link it to your SingPass account.
    • SMS OTP: With this method, you will receive a one-time password via SMS to your registered mobile number. Make sure your mobile number is up to date and follow the instructions to complete the setup.
    • SingPass Hardware Token: If you prefer a physical token, you can choose this method. You’ll need to collect a SingPass Hardware Token from a designated collection point. Once you have the token, follow the instructions to activate it.
  4. Complete the setup process: Follow the specific instructions provided for the method you chose. This may involve scanning QR codes, entering verification codes, or activating the hardware token.
  5. Test the setup: After completing the setup process, it’s a good idea to test your 2FA setup to ensure it’s working correctly. Try logging out of your SingPass account and then logging back in to verify that you’re prompted for the second factor of authentication.

Remember to keep your 2FA method secure and ensure that your registered mobile number and contact information are up to date so that you can receive the necessary verification codes.

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