The Investec app and Investec Online are the quick and easy way to manage your money wherever you are and whenever works for you, as long as you’ve got access to the internet. We put you completely in control of your finances, allowing you to check your balance, send money, and pay bills. And that’s not all.
Click here to access INVESTEC ONLINE BANKING
What you can do with the Investec app
Stay in control on the go
Our banking app gives you access to day-to-day banking, like sending money, managing beneficiaries and checking balances. You can even query transactions if you need to.
Manage passwords and PINs
Easily access your PIN from your app by sending a text reminder to you phone. You can also reset your online account password if you’ve forgotten it. Just set up the app so you can log in with fingerprint ID or Face ID enabled mobile device and you’ll be able to unlock your blocked account and change your password at any time.
What you can do with Investec Online
Day-to-day banking
You’ll be able to monitor and manage all your daily banking and investment activity in just a few clicks, as well as pay bills and send money.
Statements
View and download recent statements to keep track of all your income and expenditure.
International payments
Our online payments facility allows you to set up and save international beneficiaries and when sending money outside the UK you can send up to the value of £20,000 per transaction.
My Briefcase
Access electronic copies of your important documents from wherever you are in the world, with the peace of mind that they are safe behind Investec’s secure digital wall.
Activate
We need to activate your account. Once you receive your Investec ID, call us on 0330 123 3655 (or +44 207 597 4131) to activate. We’ll then send you a temporary password by text to the mobile number you provided in your application.
Log in
Once you’ve received your temporary password you can log in to Investec Online by visiting investec.co.uk, selecting the Log in button and choosing Investec Online.
Log in with your Investec ID and the temporary password we sent you by text. You’ll then need to change your password and set up your telephone banking security details. You’ll only need to do this once.
Download the app
Once you’ve completed your first log in to Investec Online, you will be able to download and use the Investec App.
Logging in
Each time you log in to Investec Online you’ll need your Investec ID and password. In addition we’ll send you a one-time password by text to your phone when you log in from your desktop, so please don’t forget to have your mobile phone to hand.
If you already have an Investec Online account, you don’t need to follow the steps above. Instead just log in using your existing Investec ID and password and follow the instructions on screen to link your accounts. You will be able to see all your Investec accounts in one place when you log in.
Setting your password
We have removed the keypad and passphrase. You can now log into Investec Online with a more secure password.
To increase the strength of your password, it will require more than eight characters and a combination of letters and numbers.
Your username and current password will continue to work until it is changed through the website or the Client Support Centre.
Once you have entered your username and password, you will receive a text with a One-Time-Password (OTP), which will give you access to your account.
For more information and tips on how to protect yourself from fraud, visit our Security Centre.
Online security
Your security is our priority. Integrated second-factor authentication ensures that your account remains safe, but won’t be inconvenient to access.
Easy set-up
It won’t take long to be set up with Investec Online and the Investec App when you open your account. If you’re an existing client and still need to activate Investec Online for your account, just give us a call.
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Sponsored Guide
Complete Guide to NSFAS Online Loan Application for South African Students (2025)
If you are a South African student looking to pursue higher education but are facing financial difficulties, the National Student Financial Aid Scheme (NSFAS) is one of the most accessible funding options available. NSFAS provides financial aid in the form of bursaries and loans to qualifying students at public universities and TVET colleges in South Africa.
This guide will walk you through everything you need to know about the NSFAS loan application process, from eligibility requirements to application steps and frequently asked questions.
📌 What is NSFAS?
The National Student Financial Aid Scheme (NSFAS) is a government-funded financial aid scheme aimed at helping students from low- and middle-income households to access tertiary education without the burden of upfront fees.
NSFAS offers both bursaries and income-contingent loans:
- Bursaries: For eligible students who meet academic and household income criteria (especially for TVET and university students).
- Loans: For students who do not meet all bursary criteria or who are pursuing postgraduate qualifications not funded under bursary schemes.
✅ Who Qualifies for an NSFAS Loan?
To qualify for an NSFAS loan (especially for postgraduate students or programs not funded under the bursary system), you must:
- Be a South African citizen.
- Be financially needy, with a household income of less than R350,000 per year.
- Have a valid South African ID.
- Be enrolled or accepted to study at a public university or TVET college.
- Not be funded through another bursary program that covers all expenses.
- Maintain satisfactory academic progress (returning students).
📚 Courses Funded by NSFAS
NSFAS primarily funds undergraduate qualifications, but certain postgraduate programs (e.g., PGCE, postgraduate diplomas in education, and professional courses like LLB) may be considered under the NSFAS loan scheme, not bursaries.
If you’re studying:
- Undergraduate degree or diploma: You are likely eligible for a full NSFAS bursary.
- Postgraduate study: You may qualify for a loan, depending on the course and funding availability.
📄 Required Documents for NSFAS Application
When applying, make sure you have the following documents scanned and ready:
- Certified copy of your South African ID or Smart Card.
- Parent(s) or guardian(s) ID documents.
- Proof of income (latest payslips, UIF, or affidavit if unemployed).
- Consent Form signed by your parent(s)/guardian(s) to allow NSFAS to verify income.
- Proof of registration or acceptance at a public institution.
- Academic transcripts (for continuing or postgraduate students).
🖥️ How to Apply for an NSFAS Loan Online
Step-by-Step NSFAS Online Application Process (2025)
-
Visit the NSFAS Website
Go to: https://www.nsfas.org.za
-
Create an Account
- Click on “MyNSFAS” and register your profile.
- You’ll need a valid email address and South African cellphone number.
- Choose a strong password and verify your account via email or SMS.
-
Login and Start the Application
- After registration, log in to your MyNSFAS account.
- Click on “Apply” to begin a new application.
-
Fill in Your Personal Details
- Input your ID number, name, surname, and other details exactly as they appear on your ID.
- Provide household income information and living arrangements.
-
Upload Required Documents
- Upload all supporting documents in PDF or JPEG format.
- Each document must be clear and under the size limit specified.
-
Submit Your Application
- Review your application for accuracy.
- Click “Submit” and wait for a confirmation message.
-
Track Your Application
- Log in regularly to check your application status.
- You will be notified via SMS and email at each stage of the process.
🗓️ Important NSFAS Dates (2025)
- Application Opening Date: September 1, 2025
- Application Deadline: January 31, 2026
- Appeals Period: February 2026 (if rejected)
- Disbursement: After registration and approval
Note: Dates are subject to change; always confirm on the official NSFAS website.
💸 What Does the NSFAS Loan Cover?
NSFAS funding typically includes:
- Tuition fees
- Registration fees
- Accommodation (if living away from home)
- Meals and transport
- Learning materials (e.g., textbooks)
For loans, repayment is only required once you start working and earn above a threshold (around R30,000 annually, but subject to change).
🔄 NSFAS Loan Repayment
Repayments are:
- Income-contingent – you only repay when you can afford to.
- Administered by DHET (Department of Higher Education and Training).
- Interest-bearing, but interest rates are low and favorable.
You can also apply for a partial loan conversion to a bursary if you perform well academically.
🔁 How to Appeal a Rejected NSFAS Application
If your application is rejected, you may submit an appeal via your MyNSFAS portal:
- Log into your MyNSFAS account.
- Click on “Track Funding Progress”.
- If rejected, click on “Submit Appeal”.
- Upload any missing or corrected documents.
- Provide a clear explanation or motivation.
📱 NSFAS Contact Information
- Website: https://www.nsfas.org.za
- Email: info@nsfas.org.za
- Toll-Free Number: 08000 67327 (Monday–Friday, 8 AM–5 PM)
- Twitter: @myNSFAS
- Facebook: NSFAS
📝 Final Tips Before Applying
- Apply early to avoid system overload near the deadline.
- Use your own email and cellphone number (do not use someone else’s).
- Double-check that all your documents are certified and legible.
- Keep a copy of your submission confirmation for reference.
By following this guide, you can confidently apply for NSFAS funding and move one step closer to achieving your academic and career dreams—without the burden of immediate financial pressure.