Whether you are a school administrator, teacher, parent, or student, having access to ISASA’s contact details is crucial for inquiries and assistance. Here’s everything you need to know about reaching out to ISASA.
ISASA Contact Information
If you are looking to contact ISASA for support, you have multiple options, including telephone, email, and in-person visits.
1. ISASA Telephone Number
The ISASA office is available via telephone for direct communication:
- Telephone: +27 11 648 1331
This line is open for general inquiries and assistance related to ISASA’s operations, services, and support.
2. ISASA Physical Address
If you need to visit ISASA’s offices for any administrative matters or inquiries, the physical address is:
- Address: 16 St David Road, Houghton Estate, Johannesburg, 2198, South Africa
This location in the heart of Houghton, Johannesburg, houses the ISASA headquarters, where administrative support is provided.
General Support and Assistance
The ISASA office offers administrative support and facilitates communication with various bodies, including SABISA (Southern African Bursars of Independent Schools Association). Whether you need details on school governance, resources for school management, or support for financial administrators, the ISASA team is equipped to assist.
3. General Email Contacts
For general inquiries or to reach out to ISASA’s support team via email, you can use the following addresses:
- General Support: info@isasa.org
This email is monitored for a wide range of queries, from membership information to educational support resources.
SABISA Support Coordination
SABISA is an integral part of ISASA’s offerings, catering specifically to school bursars and financial managers. The SABISA Coordinator manages these operations and is accessible for any relevant concerns.
4. Contacting the SABISA Coordinator
Dianne van Heerden is the designated SABISA Coordinator. For inquiries specific to SABISA or financial administration support, you can reach her directly:
- Email: diannev@isasa.org
- General SABISA Contact: info@isasa.org
Dianne van Heerden is available to address questions related to bursary management, financial training, and resources for independent schools.
How to Reach ISASA for Specific Needs
- Membership Inquiries: Schools seeking to become ISASA members can contact the main office for a comprehensive guide on membership benefits and the application process.
- Educational Resources: Teachers and administrators looking for professional development and educational resources can call or email ISASA for guidance.
- School Support Services: ISASA provides a range of support services, including curriculum advice, training programs, and policy updates.
Visit ISASA’s Office
If your matter requires a personal visit, ensure you have the correct address and contact number handy. The ISASA office is centrally located in Houghton Estate, making it accessible to those in the Johannesburg area.
Need Information or Confused about Something ?
Ask a Question- Address: 16 St David Road, Houghton Estate, Johannesburg, 2198, South Africa
- Phone: +27 11 648 1331
Sponsored Guide
Complete Guide to NSFAS Online Loan Application for South African Students (2025)
If you are a South African student looking to pursue higher education but are facing financial difficulties, the National Student Financial Aid Scheme (NSFAS) is one of the most accessible funding options available. NSFAS provides financial aid in the form of bursaries and loans to qualifying students at public universities and TVET colleges in South Africa.
This guide will walk you through everything you need to know about the NSFAS loan application process, from eligibility requirements to application steps and frequently asked questions.
📌 What is NSFAS?
The National Student Financial Aid Scheme (NSFAS) is a government-funded financial aid scheme aimed at helping students from low- and middle-income households to access tertiary education without the burden of upfront fees.
NSFAS offers both bursaries and income-contingent loans:
- Bursaries: For eligible students who meet academic and household income criteria (especially for TVET and university students).
- Loans: For students who do not meet all bursary criteria or who are pursuing postgraduate qualifications not funded under bursary schemes.
✅ Who Qualifies for an NSFAS Loan?
To qualify for an NSFAS loan (especially for postgraduate students or programs not funded under the bursary system), you must:
- Be a South African citizen.
- Be financially needy, with a household income of less than R350,000 per year.
- Have a valid South African ID.
- Be enrolled or accepted to study at a public university or TVET college.
- Not be funded through another bursary program that covers all expenses.
- Maintain satisfactory academic progress (returning students).
📚 Courses Funded by NSFAS
NSFAS primarily funds undergraduate qualifications, but certain postgraduate programs (e.g., PGCE, postgraduate diplomas in education, and professional courses like LLB) may be considered under the NSFAS loan scheme, not bursaries.
If you’re studying:
- Undergraduate degree or diploma: You are likely eligible for a full NSFAS bursary.
- Postgraduate study: You may qualify for a loan, depending on the course and funding availability.
📄 Required Documents for NSFAS Application
When applying, make sure you have the following documents scanned and ready:
- Certified copy of your South African ID or Smart Card.
- Parent(s) or guardian(s) ID documents.
- Proof of income (latest payslips, UIF, or affidavit if unemployed).
- Consent Form signed by your parent(s)/guardian(s) to allow NSFAS to verify income.
- Proof of registration or acceptance at a public institution.
- Academic transcripts (for continuing or postgraduate students).
🖥️ How to Apply for an NSFAS Loan Online
Step-by-Step NSFAS Online Application Process (2025)
-
Visit the NSFAS Website
Go to: https://www.nsfas.org.za
-
Create an Account
- Click on “MyNSFAS” and register your profile.
- You’ll need a valid email address and South African cellphone number.
- Choose a strong password and verify your account via email or SMS.
-
Login and Start the Application
- After registration, log in to your MyNSFAS account.
- Click on “Apply” to begin a new application.
-
Fill in Your Personal Details
- Input your ID number, name, surname, and other details exactly as they appear on your ID.
- Provide household income information and living arrangements.
-
Upload Required Documents
- Upload all supporting documents in PDF or JPEG format.
- Each document must be clear and under the size limit specified.
-
Submit Your Application
- Review your application for accuracy.
- Click “Submit” and wait for a confirmation message.
-
Track Your Application
- Log in regularly to check your application status.
- You will be notified via SMS and email at each stage of the process.
🗓️ Important NSFAS Dates (2025)
- Application Opening Date: September 1, 2025
- Application Deadline: January 31, 2026
- Appeals Period: February 2026 (if rejected)
- Disbursement: After registration and approval
Note: Dates are subject to change; always confirm on the official NSFAS website.
💸 What Does the NSFAS Loan Cover?
NSFAS funding typically includes:
- Tuition fees
- Registration fees
- Accommodation (if living away from home)
- Meals and transport
- Learning materials (e.g., textbooks)
For loans, repayment is only required once you start working and earn above a threshold (around R30,000 annually, but subject to change).
🔄 NSFAS Loan Repayment
Repayments are:
- Income-contingent – you only repay when you can afford to.
- Administered by DHET (Department of Higher Education and Training).
- Interest-bearing, but interest rates are low and favorable.
You can also apply for a partial loan conversion to a bursary if you perform well academically.
🔁 How to Appeal a Rejected NSFAS Application
If your application is rejected, you may submit an appeal via your MyNSFAS portal:
- Log into your MyNSFAS account.
- Click on “Track Funding Progress”.
- If rejected, click on “Submit Appeal”.
- Upload any missing or corrected documents.
- Provide a clear explanation or motivation.
📱 NSFAS Contact Information
- Website: https://www.nsfas.org.za
- Email: info@nsfas.org.za
- Toll-Free Number: 08000 67327 (Monday–Friday, 8 AM–5 PM)
- Twitter: @myNSFAS
- Facebook: NSFAS
📝 Final Tips Before Applying
- Apply early to avoid system overload near the deadline.
- Use your own email and cellphone number (do not use someone else’s).
- Double-check that all your documents are certified and legible.
- Keep a copy of your submission confirmation for reference.
By following this guide, you can confidently apply for NSFAS funding and move one step closer to achieving your academic and career dreams—without the burden of immediate financial pressure.