Mascom Roaming

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Mascom Roaming in Botswana

Mascom Roaming in Botswana

Introduction

Mascom is the leading telecommunications provider in Botswana, offering a wide range of services including roaming for its customers. Roaming allows Mascom subscribers to use their mobile phones while traveling abroad without incurring exorbitant fees.

What is Mascom Roaming?

Mascom Roaming is a service that enables customers to make and receive calls, send text messages, and use data on their mobile devices while outside of Botswana. The service allows customers to stay connected with their loved ones and colleagues while traveling internationally.

Benefits of Mascom Roaming

  • Stay connected while traveling abroad
  • Avoid high international roaming fees
  • Convenient and hassle-free communication
  • Access to the same mobile number and services

How to Activate Mascom Roaming

Customers can activate Mascom Roaming by contacting the customer service helpline or visiting a Mascom store. They will need to provide their mobile number and specify the destination country they will be traveling to. Once activated, customers can enjoy seamless connectivity abroad.

Roaming Charges

Mascom offers competitive roaming rates for its customers, allowing them to stay connected without breaking the bank. The charges may vary depending on the destination country and the services used, so it is advisable to check the rates before traveling.

FAQ

1. Can I use Mascom Roaming in all countries?

Yes, Mascom Roaming is available in over 200 countries worldwide.

2. How do I check my roaming balance?

To check your roaming balance, dial *123# on your mobile phone.

3. Will I be charged for incoming calls while roaming?

Yes, incoming calls while roaming may incur charges. It is recommended to check the rates beforehand.

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4. Can I use data while roaming?

Yes, Mascom customers can use data while roaming, but data charges may apply.

5. How do I deactivate Mascom Roaming?

To deactivate Mascom Roaming, contact customer service or visit a Mascom store.

6. Can I receive text messages while roaming?

Yes, you can receive text messages while roaming, but charges may apply.

7. Is there a roaming package I can subscribe to?

Yes, Mascom offers various roaming packages for frequent travelers at discounted rates.

8. What should I do if my phone is not connecting to a roaming network?

Try restarting your phone or manually selecting a network in your phone’s settings.

9. Are there any restrictions on using Mascom Roaming?

Certain services or features may be restricted while roaming, so it is advisable to check with Mascom before traveling.

10. How can I top up my account while roaming?

You can top up your account while roaming through the Mascom website or mobile app.

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