Mascom Toll free number

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Mascom Toll Free Number in Botswana

Mascom Toll Free Number in Botswana

Introduction

Mascom is one of the leading mobile network providers in Botswana, offering a wide range of services to its customers. One of the convenient services provided by Mascom is the toll-free number, which allows customers to reach the customer service team without incurring any charges.

How to Reach Mascom Toll-Free Number

To reach Mascom’s toll-free number, customers can dial 150 from their Mascom mobile phone. This service is available 24/7, allowing customers to get assistance at any time of the day.

Benefits of Using Mascom Toll-Free Number

  • Free of charge
  • Available 24/7
  • Quick and efficient customer service
  • Access to a wide range of services

Frequently Asked Questions

1. How can I reach Mascom customer service?

Customers can reach Mascom customer service by dialing 150 from their Mascom mobile phone.

2. Is the toll-free number available 24/7?

Yes, the toll-free number is available 24 hours a day, 7 days a week for customer assistance.

3. Are there any charges for using the toll-free number?

No, there are no charges for using the toll-free number provided by Mascom.

4. What kind of services can I access through the toll-free number?

Customers can access a wide range of services, including account inquiries, service activation, and technical support.

5. Can non-Mascom customers use the toll-free number?

No, the toll-free number is exclusively for Mascom customers.

6. How long does it take to reach a customer service representative?

Wait times may vary, but Mascom strives to provide quick and efficient customer service.

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7. Can I use the toll-free number for international calls?

No, the toll-free number is for domestic calls within Botswana only.

8. Can I report network issues through the toll-free number?

Yes, customers can report network issues and seek technical support through the toll-free number.

9. Can I request account upgrades or changes through the toll-free number?

Yes, customers can request account upgrades, changes, and other services through the toll-free number.

10. How can I provide feedback on the customer service experience?

Customers can provide feedback on their customer service experience through Mascom’s official website.

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