Mascom Wireless Proprietary Ltd

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Mascom Wireless Proprietary Ltd in Botswana

Mascom Wireless Proprietary Ltd in Botswana

About Mascom Wireless

Mascom Wireless Proprietary Ltd is the leading telecommunications company in Botswana, providing a wide range of mobile communication services to individuals and businesses. Established in 1998, Mascom has grown to become a household name in the country, offering innovative and reliable solutions to meet the needs of its customers.

Services Offered by Mascom Wireless

1. Mobile Phone Plans

Mascom offers a variety of mobile phone plans tailored to suit different usage patterns and budget requirements. Customers can choose from prepaid or postpaid options with flexible data, voice, and SMS bundles.

2. Internet Services

For fast and reliable internet connectivity, Mascom provides internet services through its 3G and 4G networks. Customers can access high-speed internet on their mobile devices or through fixed broadband solutions.

Coverage and Network Quality

Mascom has an extensive network coverage across Botswana, ensuring that customers can stay connected even in remote areas. The company is committed to providing excellent network quality and continues to invest in infrastructure to improve coverage and reliability.

Customer Support and Contact Information

For inquiries, technical support, or feedback, customers can contact Mascom’s customer service team through their website here.

Frequently Asked Questions about Mascom Wireless

1. How do I check my account balance?

You can check your account balance by dialing *123# on your mobile phone.

2. Can I buy airtime online?

Yes, you can purchase airtime online through the Mascom website or mobile app.

3. How do I activate international roaming?

To activate international roaming, you can contact Mascom customer support or visit a Mascom store for assistance.

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4. What is the coverage like in rural areas?

Mascom has extensive coverage in rural areas, ensuring that customers can stay connected even in remote locations.

5. How do I report a network issue?

If you experience a network issue, you can report it to Mascom customer support through their website or by calling their helpline.

6. Can I transfer data to another Mascom customer?

Yes, you can transfer data to another Mascom customer by dialing *167# and following the prompts.

7. What are the roaming charges?

The roaming charges vary depending on the country you are visiting. You can check the roaming rates on the Mascom website.

8. How do I activate a data bundle?

You can activate a data bundle by dialing *123# and following the instructions on your phone.

9. How do I check my data balance?

You can check your data balance by dialing *110*3# on your mobile phone.

10. Can I upgrade my phone through Mascom?

Yes, Mascom offers phone upgrade options for eligible customers. You can visit a Mascom store for more information.

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