Mascom Wireless Proprietary Ltd in Botswana
About Mascom Wireless
Mascom Wireless Proprietary Ltd is the leading telecommunications company in Botswana, providing a wide range of mobile communication services to individuals and businesses. Established in 1998, Mascom has grown to become a household name in the country, offering innovative and reliable solutions to meet the needs of its customers.
Services Offered by Mascom Wireless
1. Mobile Phone Plans
Mascom offers a variety of mobile phone plans tailored to suit different usage patterns and budget requirements. Customers can choose from prepaid or postpaid options with flexible data, voice, and SMS bundles.
2. Internet Services
For fast and reliable internet connectivity, Mascom provides internet services through its 3G and 4G networks. Customers can access high-speed internet on their mobile devices or through fixed broadband solutions.
Coverage and Network Quality
Mascom has an extensive network coverage across Botswana, ensuring that customers can stay connected even in remote areas. The company is committed to providing excellent network quality and continues to invest in infrastructure to improve coverage and reliability.
Customer Support and Contact Information
For inquiries, technical support, or feedback, customers can contact Mascom’s customer service team through their website here.
Frequently Asked Questions about Mascom Wireless
1. How do I check my account balance?
You can check your account balance by dialing *123# on your mobile phone.
2. Can I buy airtime online?
Yes, you can purchase airtime online through the Mascom website or mobile app.
3. How do I activate international roaming?
To activate international roaming, you can contact Mascom customer support or visit a Mascom store for assistance.
4. What is the coverage like in rural areas?
Mascom has extensive coverage in rural areas, ensuring that customers can stay connected even in remote locations.
5. How do I report a network issue?
If you experience a network issue, you can report it to Mascom customer support through their website or by calling their helpline.
6. Can I transfer data to another Mascom customer?
Yes, you can transfer data to another Mascom customer by dialing *167# and following the prompts.
7. What are the roaming charges?
The roaming charges vary depending on the country you are visiting. You can check the roaming rates on the Mascom website.
8. How do I activate a data bundle?
You can activate a data bundle by dialing *123# and following the instructions on your phone.
9. How do I check my data balance?
You can check your data balance by dialing *110*3# on your mobile phone.
10. Can I upgrade my phone through Mascom?
Yes, Mascom offers phone upgrade options for eligible customers. You can visit a Mascom store for more information.
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Sponsored Guide
Complete Guide to NSFAS Online Loan Application for South African Students (2025)
If you are a South African student looking to pursue higher education but are facing financial difficulties, the National Student Financial Aid Scheme (NSFAS) is one of the most accessible funding options available. NSFAS provides financial aid in the form of bursaries and loans to qualifying students at public universities and TVET colleges in South Africa.
This guide will walk you through everything you need to know about the NSFAS loan application process, from eligibility requirements to application steps and frequently asked questions.
📌 What is NSFAS?
The National Student Financial Aid Scheme (NSFAS) is a government-funded financial aid scheme aimed at helping students from low- and middle-income households to access tertiary education without the burden of upfront fees.
NSFAS offers both bursaries and income-contingent loans:
- Bursaries: For eligible students who meet academic and household income criteria (especially for TVET and university students).
- Loans: For students who do not meet all bursary criteria or who are pursuing postgraduate qualifications not funded under bursary schemes.
✅ Who Qualifies for an NSFAS Loan?
To qualify for an NSFAS loan (especially for postgraduate students or programs not funded under the bursary system), you must:
- Be a South African citizen.
- Be financially needy, with a household income of less than R350,000 per year.
- Have a valid South African ID.
- Be enrolled or accepted to study at a public university or TVET college.
- Not be funded through another bursary program that covers all expenses.
- Maintain satisfactory academic progress (returning students).
📚 Courses Funded by NSFAS
NSFAS primarily funds undergraduate qualifications, but certain postgraduate programs (e.g., PGCE, postgraduate diplomas in education, and professional courses like LLB) may be considered under the NSFAS loan scheme, not bursaries.
If you’re studying:
- Undergraduate degree or diploma: You are likely eligible for a full NSFAS bursary.
- Postgraduate study: You may qualify for a loan, depending on the course and funding availability.
📄 Required Documents for NSFAS Application
When applying, make sure you have the following documents scanned and ready:
- Certified copy of your South African ID or Smart Card.
- Parent(s) or guardian(s) ID documents.
- Proof of income (latest payslips, UIF, or affidavit if unemployed).
- Consent Form signed by your parent(s)/guardian(s) to allow NSFAS to verify income.
- Proof of registration or acceptance at a public institution.
- Academic transcripts (for continuing or postgraduate students).
🖥️ How to Apply for an NSFAS Loan Online
Step-by-Step NSFAS Online Application Process (2025)
-
Visit the NSFAS Website
Go to: https://www.nsfas.org.za
-
Create an Account
- Click on “MyNSFAS” and register your profile.
- You’ll need a valid email address and South African cellphone number.
- Choose a strong password and verify your account via email or SMS.
-
Login and Start the Application
- After registration, log in to your MyNSFAS account.
- Click on “Apply” to begin a new application.
-
Fill in Your Personal Details
- Input your ID number, name, surname, and other details exactly as they appear on your ID.
- Provide household income information and living arrangements.
-
Upload Required Documents
- Upload all supporting documents in PDF or JPEG format.
- Each document must be clear and under the size limit specified.
-
Submit Your Application
- Review your application for accuracy.
- Click “Submit” and wait for a confirmation message.
-
Track Your Application
- Log in regularly to check your application status.
- You will be notified via SMS and email at each stage of the process.
🗓️ Important NSFAS Dates (2025)
- Application Opening Date: September 1, 2025
- Application Deadline: January 31, 2026
- Appeals Period: February 2026 (if rejected)
- Disbursement: After registration and approval
Note: Dates are subject to change; always confirm on the official NSFAS website.
💸 What Does the NSFAS Loan Cover?
NSFAS funding typically includes:
- Tuition fees
- Registration fees
- Accommodation (if living away from home)
- Meals and transport
- Learning materials (e.g., textbooks)
For loans, repayment is only required once you start working and earn above a threshold (around R30,000 annually, but subject to change).
🔄 NSFAS Loan Repayment
Repayments are:
- Income-contingent – you only repay when you can afford to.
- Administered by DHET (Department of Higher Education and Training).
- Interest-bearing, but interest rates are low and favorable.
You can also apply for a partial loan conversion to a bursary if you perform well academically.
🔁 How to Appeal a Rejected NSFAS Application
If your application is rejected, you may submit an appeal via your MyNSFAS portal:
- Log into your MyNSFAS account.
- Click on “Track Funding Progress”.
- If rejected, click on “Submit Appeal”.
- Upload any missing or corrected documents.
- Provide a clear explanation or motivation.
📱 NSFAS Contact Information
- Website: https://www.nsfas.org.za
- Email: info@nsfas.org.za
- Toll-Free Number: 08000 67327 (Monday–Friday, 8 AM–5 PM)
- Twitter: @myNSFAS
- Facebook: NSFAS
📝 Final Tips Before Applying
- Apply early to avoid system overload near the deadline.
- Use your own email and cellphone number (do not use someone else’s).
- Double-check that all your documents are certified and legible.
- Keep a copy of your submission confirmation for reference.
By following this guide, you can confidently apply for NSFAS funding and move one step closer to achieving your academic and career dreams—without the burden of immediate financial pressure.