If you’re looking for a reliable way to contact the Namibia Financial Institutions Supervisory Authority (NAMFISA), you’ve come to the right place. NAMFISA plays a critical role in regulating and supervising the country’s financial services industry, ensuring that the financial system remains stable, transparent, and compliant with local laws. Whether you’re seeking assistance, filing a complaint, or need information on financial services, knowing how to contact NAMFISA is essential.
What is NAMFISA?
NAMFISA is a government body responsible for regulating and supervising financial institutions in Namibia. The authority oversees various sectors, including insurance, pension funds, and capital markets. It aims to protect consumers and maintain the integrity of Namibia’s financial system.
Why You Might Need to Contact NAMFISA
There are several reasons why you may need to contact NAMFISA:
- Consumer Complaints: If you have an issue with a financial institution or product, NAMFISA provides a platform for complaints.
- General Inquiries: Whether you have a question about regulations or the financial sector, NAMFISA can provide information.
- Licensing and Registration: Financial institutions seeking to operate in Namibia need to be licensed by NAMFISA.
- Financial Guidance: NAMFISA offers educational resources on financial products and services to enhance public understanding.
How to Reach NAMFISA: Contact Number & Other Details
If you need to get in touch with NAMFISA, there are several ways to do so. Below are the details for contacting them directly:
NAMFISA Contact Number
You can contact NAMFISA’s main office through the following phone number:
Phone Number: +264 61 290 5000
This number will connect you to the main office where you can speak with a representative. The staff can assist you with a variety of inquiries, from general information to specific questions about financial regulations in Namibia.
Additional Contact Options
If calling isn’t convenient for you, there are several other ways to contact NAMFISA:
- Email:
For general inquiries, you can email NAMFISA at info@namfisa.com.na.
For complaints or specific concerns, you can reach out via complaints@namfisa.com.na. - Postal Address:
NAMFISA’s physical office is located at:
NAMFISA
54 Robert Mugabe Avenue,
Private Bag 13289,
Windhoek, Namibia - Website:
Visit the official NAMFISA website at www.namfisa.com.na for detailed information, downloadable forms, and further contact resources. - Social Media:
You can also follow NAMFISA on various social media platforms for updates and important announcements. The authority has an active presence on platforms such as Facebook and LinkedIn.
Office Hours
NAMFISA’s office hours are as follows:
- Monday to Friday: 08:00 AM – 05:00 PM
- Closed on weekends and public holidays.
What to Expect When You Contact NAMFISA
When you contact NAMFISA, be prepared to provide detailed information about your inquiry or issue. Whether you’re making a general inquiry or lodging a complaint, the more information you provide, the better NAMFISA can assist you.
Common Queries Handled by NAMFISA:
- Clarification on financial regulations.
- Reporting of unethical practices or fraud by financial institutions.
- Licensing procedures for financial service providers.
- Pension fund management and insurance policy queries.
Why It’s Important to Contact NAMFISA Directly
NAMFISA is an essential institution in Namibia’s financial landscape, and contacting them directly ensures you receive accurate and official information. Whether you’re a consumer, investor, or financial institution, NAMFISA offers a transparent and efficient way to resolve financial concerns in the country.
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Complete Guide to NSFAS Online Loan Application for South African Students (2025)
If you are a South African student looking to pursue higher education but are facing financial difficulties, the National Student Financial Aid Scheme (NSFAS) is one of the most accessible funding options available. NSFAS provides financial aid in the form of bursaries and loans to qualifying students at public universities and TVET colleges in South Africa.
This guide will walk you through everything you need to know about the NSFAS loan application process, from eligibility requirements to application steps and frequently asked questions.
📌 What is NSFAS?
The National Student Financial Aid Scheme (NSFAS) is a government-funded financial aid scheme aimed at helping students from low- and middle-income households to access tertiary education without the burden of upfront fees.
NSFAS offers both bursaries and income-contingent loans:
- Bursaries: For eligible students who meet academic and household income criteria (especially for TVET and university students).
- Loans: For students who do not meet all bursary criteria or who are pursuing postgraduate qualifications not funded under bursary schemes.
✅ Who Qualifies for an NSFAS Loan?
To qualify for an NSFAS loan (especially for postgraduate students or programs not funded under the bursary system), you must:
- Be a South African citizen.
- Be financially needy, with a household income of less than R350,000 per year.
- Have a valid South African ID.
- Be enrolled or accepted to study at a public university or TVET college.
- Not be funded through another bursary program that covers all expenses.
- Maintain satisfactory academic progress (returning students).
📚 Courses Funded by NSFAS
NSFAS primarily funds undergraduate qualifications, but certain postgraduate programs (e.g., PGCE, postgraduate diplomas in education, and professional courses like LLB) may be considered under the NSFAS loan scheme, not bursaries.
If you’re studying:
- Undergraduate degree or diploma: You are likely eligible for a full NSFAS bursary.
- Postgraduate study: You may qualify for a loan, depending on the course and funding availability.
📄 Required Documents for NSFAS Application
When applying, make sure you have the following documents scanned and ready:
- Certified copy of your South African ID or Smart Card.
- Parent(s) or guardian(s) ID documents.
- Proof of income (latest payslips, UIF, or affidavit if unemployed).
- Consent Form signed by your parent(s)/guardian(s) to allow NSFAS to verify income.
- Proof of registration or acceptance at a public institution.
- Academic transcripts (for continuing or postgraduate students).
🖥️ How to Apply for an NSFAS Loan Online
Step-by-Step NSFAS Online Application Process (2025)
-
Visit the NSFAS Website
Go to: https://www.nsfas.org.za
-
Create an Account
- Click on “MyNSFAS” and register your profile.
- You’ll need a valid email address and South African cellphone number.
- Choose a strong password and verify your account via email or SMS.
-
Login and Start the Application
- After registration, log in to your MyNSFAS account.
- Click on “Apply” to begin a new application.
-
Fill in Your Personal Details
- Input your ID number, name, surname, and other details exactly as they appear on your ID.
- Provide household income information and living arrangements.
-
Upload Required Documents
- Upload all supporting documents in PDF or JPEG format.
- Each document must be clear and under the size limit specified.
-
Submit Your Application
- Review your application for accuracy.
- Click “Submit” and wait for a confirmation message.
-
Track Your Application
- Log in regularly to check your application status.
- You will be notified via SMS and email at each stage of the process.
🗓️ Important NSFAS Dates (2025)
- Application Opening Date: September 1, 2025
- Application Deadline: January 31, 2026
- Appeals Period: February 2026 (if rejected)
- Disbursement: After registration and approval
Note: Dates are subject to change; always confirm on the official NSFAS website.
💸 What Does the NSFAS Loan Cover?
NSFAS funding typically includes:
- Tuition fees
- Registration fees
- Accommodation (if living away from home)
- Meals and transport
- Learning materials (e.g., textbooks)
For loans, repayment is only required once you start working and earn above a threshold (around R30,000 annually, but subject to change).
🔄 NSFAS Loan Repayment
Repayments are:
- Income-contingent – you only repay when you can afford to.
- Administered by DHET (Department of Higher Education and Training).
- Interest-bearing, but interest rates are low and favorable.
You can also apply for a partial loan conversion to a bursary if you perform well academically.
🔁 How to Appeal a Rejected NSFAS Application
If your application is rejected, you may submit an appeal via your MyNSFAS portal:
- Log into your MyNSFAS account.
- Click on “Track Funding Progress”.
- If rejected, click on “Submit Appeal”.
- Upload any missing or corrected documents.
- Provide a clear explanation or motivation.
📱 NSFAS Contact Information
- Website: https://www.nsfas.org.za
- Email: info@nsfas.org.za
- Toll-Free Number: 08000 67327 (Monday–Friday, 8 AM–5 PM)
- Twitter: @myNSFAS
- Facebook: NSFAS
📝 Final Tips Before Applying
- Apply early to avoid system overload near the deadline.
- Use your own email and cellphone number (do not use someone else’s).
- Double-check that all your documents are certified and legible.
- Keep a copy of your submission confirmation for reference.
By following this guide, you can confidently apply for NSFAS funding and move one step closer to achieving your academic and career dreams—without the burden of immediate financial pressure.