Nelson Mandela University (NMU) in South Africa offers a comprehensive Information Technology Services (ITS) platform designed to support students, faculty, and staff. This guide will walk you through the key features and steps to effectively utilize NMU ITS.

Step 1: Accessing NMU ITS

To begin, visit the NMU ITS here. This portal is your gateway to all IT-related services provided by the university.

Step 2: Logging In

Once on the ITS homepage, locate the login section. Use your NMU credentials to log in. If you are a new user, follow the instructions to set up your account.

Step 3: Navigating the Dashboard

After logging in, you will be directed to the ITS dashboard. Here, you can access various services such as email, course materials, and administrative tools. Familiarize yourself with the layout to efficiently find what you need.

Step 4: Utilizing Academic Resources

The ITS platform provides access to a wealth of academic resources. This includes:

Course Materials: Download lecture notes, assignments, and other course-related documents.
Library Access: Search for books, journals, and other academic resources through the NMU library system.
Online Learning: Participate in online classes and discussions via the university’s e-learning platforms.

Step 5: Managing Administrative Tasks

NMU ITS also helps you manage administrative tasks such as:

Registration: Enroll in courses and manage your academic schedule.
Fee Payments: Pay tuition and other fees online.
Exam Results: Check your grades and academic progress.

Step 6: Technical Support

If you encounter any issues, NMU ITS offers robust technical support. You can:

Submit a Ticket: Report technical problems through the ITS support system.
FAQs and Guides: Access a comprehensive list of frequently asked questions and user guides.
Contact Support: Reach out to the ITS helpdesk for personalized assistance.

Step 7: Staying Updated

Stay informed about the latest updates and announcements from NMU ITS by regularly checking the news section on the ITS website. This will ensure you are aware of any changes or new features.

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