NWU Contact details

If you’re looking to get in touch with North-West University (NWU) in South Africa, you’ve come to the right place! Whether you’re a prospective student, current student, or just someone with inquiries, NWU provides various contact options to assist you. This guide will outline the key contact details for each campus, along with some useful tips to ensure your queries are addressed promptly.

General Contact Information

Get in Touch via SMS and WhatsApp

  • Complaints and Thoughts Line:
    • Mahikeng Campus: SMS 34151
    • Potchefstroom Campus: SMS 31750
    • Vanderbijlpark Campus: SMS 41617
    • Open Distance Learning: SMS 33139
  • WhatsApp Line: +27 60 070 2606
  • SMS Line: 31750
  • Email: studies@nwu.ac.za

Campus Contact Details

Mahikeng Campus

  • Postal Address:
    North-West University
    Mahikeng Campus
    Private Bag X2046
    Mmabatho
    2745
  • Physical Address:
    Corner of Albert Luthuli and University Drive
    Mmabatho
    2745
  • Tel:
    0860 169698 (0860 1mynwu)
    Switchboard: (+27 18) 389 2601

Potchefstroom Campus

  • Postal Address:
    North-West University
    Potchefstroom Campus
    Private Bag X6001
    Potchefstroom
    2520
  • Physical Address:
    The Office of the Registrar
    Building F1
    11 Hoffman Street
    Potchefstroom
    2531
  • Tel:
    0860 169698 (0860 1mynwu)
    Switchboard: (+27 18) 299 2713 / (+27 18) 299 1102

Vanderbijlpark Campus

  • Postal Address:
    North-West University
    Vanderbijlpark Campus
    PO Box 1174
    Vanderbijlpark
    1900
  • Physical Address:
    Hendrik Van Eck Blvd
    Vanderbijlpark
    1900
  • Tel:
    0860 169698 (0860 1mynwu)
    Switchboard: (+27 16) 910 3661

Enquiries by Department

Undergraduate Enquiries

For undergraduate inquiries related to the Mahikeng, Potchefstroom, and Vanderbijlpark campuses, you can reach out using the following details:

  • Tel: 0860 169698
  • WhatsApp Line: +27 (0) 60 070 2606
  • SMS Line: 31750
  • Email: studies@nwu.ac.za

Honours Degree and PGCE Enquiries

For enquiries regarding Honours degrees and PGCE, please contact the faculties directly or use the following numbers:

  • Tel: 018 299 4383 / 4130 / 4263 / 2445 / 2003

Higher Degree (M&D) Enquiries

For any higher degree-related inquiries, you can reach out to the specific faculties at NWU.

Distance Learning

For Distance Learning inquiries, contact:

Directions and Route Maps

For directions to each campus, visit the NWU website or contact the respective switchboard numbers for assistance.

Conclusion

North-West University offers various contact methods to cater to the needs of its students and the community. Whether you prefer texting, calling, or emailing, you can easily reach out to the right department for assistance. Save this guide for quick reference and make the most of your NWU experience!

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Complete Guide to NSFAS Online Loan Application for South African Students (2025)

If you are a South African student looking to pursue higher education but are facing financial difficulties, the National Student Financial Aid Scheme (NSFAS) is one of the most accessible funding options available. NSFAS provides financial aid in the form of bursaries and loans to qualifying students at public universities and TVET colleges in South Africa.

This guide will walk you through everything you need to know about the NSFAS loan application process, from eligibility requirements to application steps and frequently asked questions.


📌 What is NSFAS?

The National Student Financial Aid Scheme (NSFAS) is a government-funded financial aid scheme aimed at helping students from low- and middle-income households to access tertiary education without the burden of upfront fees.

NSFAS offers both bursaries and income-contingent loans:

  • Bursaries: For eligible students who meet academic and household income criteria (especially for TVET and university students).
  • Loans: For students who do not meet all bursary criteria or who are pursuing postgraduate qualifications not funded under bursary schemes.

✅ Who Qualifies for an NSFAS Loan?

To qualify for an NSFAS loan (especially for postgraduate students or programs not funded under the bursary system), you must:

  • Be a South African citizen.
  • Be financially needy, with a household income of less than R350,000 per year.
  • Have a valid South African ID.
  • Be enrolled or accepted to study at a public university or TVET college.
  • Not be funded through another bursary program that covers all expenses.
  • Maintain satisfactory academic progress (returning students).

📚 Courses Funded by NSFAS

NSFAS primarily funds undergraduate qualifications, but certain postgraduate programs (e.g., PGCE, postgraduate diplomas in education, and professional courses like LLB) may be considered under the NSFAS loan scheme, not bursaries.

If you’re studying:

  • Undergraduate degree or diploma: You are likely eligible for a full NSFAS bursary.
  • Postgraduate study: You may qualify for a loan, depending on the course and funding availability.

📄 Required Documents for NSFAS Application

When applying, make sure you have the following documents scanned and ready:

  1. Certified copy of your South African ID or Smart Card.
  2. Parent(s) or guardian(s) ID documents.
  3. Proof of income (latest payslips, UIF, or affidavit if unemployed).
  4. Consent Form signed by your parent(s)/guardian(s) to allow NSFAS to verify income.
  5. Proof of registration or acceptance at a public institution.
  6. Academic transcripts (for continuing or postgraduate students).

🖥️ How to Apply for an NSFAS Loan Online

Step-by-Step NSFAS Online Application Process (2025)

  1. Visit the NSFAS Website

    Go to: https://www.nsfas.org.za

  2. Create an Account

    • Click on “MyNSFAS” and register your profile.
    • You’ll need a valid email address and South African cellphone number.
    • Choose a strong password and verify your account via email or SMS.
  3. Login and Start the Application

    • After registration, log in to your MyNSFAS account.
    • Click on “Apply” to begin a new application.
  4. Fill in Your Personal Details

    • Input your ID number, name, surname, and other details exactly as they appear on your ID.
    • Provide household income information and living arrangements.
  5. Upload Required Documents

    • Upload all supporting documents in PDF or JPEG format.
    • Each document must be clear and under the size limit specified.
  6. Submit Your Application

    • Review your application for accuracy.
    • Click “Submit” and wait for a confirmation message.
  7. Track Your Application

    • Log in regularly to check your application status.
    • You will be notified via SMS and email at each stage of the process.

🗓️ Important NSFAS Dates (2025)

  • Application Opening Date: September 1, 2025
  • Application Deadline: January 31, 2026
  • Appeals Period: February 2026 (if rejected)
  • Disbursement: After registration and approval

Note: Dates are subject to change; always confirm on the official NSFAS website.


💸 What Does the NSFAS Loan Cover?

NSFAS funding typically includes:

  • Tuition fees
  • Registration fees
  • Accommodation (if living away from home)
  • Meals and transport
  • Learning materials (e.g., textbooks)

For loans, repayment is only required once you start working and earn above a threshold (around R30,000 annually, but subject to change).


🔄 NSFAS Loan Repayment

Repayments are:

  • Income-contingent – you only repay when you can afford to.
  • Administered by DHET (Department of Higher Education and Training).
  • Interest-bearing, but interest rates are low and favorable.

You can also apply for a partial loan conversion to a bursary if you perform well academically.


🔁 How to Appeal a Rejected NSFAS Application

If your application is rejected, you may submit an appeal via your MyNSFAS portal:

  1. Log into your MyNSFAS account.
  2. Click on “Track Funding Progress”.
  3. If rejected, click on “Submit Appeal”.
  4. Upload any missing or corrected documents.
  5. Provide a clear explanation or motivation.

📱 NSFAS Contact Information


📝 Final Tips Before Applying

  • Apply early to avoid system overload near the deadline.
  • Use your own email and cellphone number (do not use someone else’s).
  • Double-check that all your documents are certified and legible.
  • Keep a copy of your submission confirmation for reference.

By following this guide, you can confidently apply for NSFAS funding and move one step closer to achieving your academic and career dreams—without the burden of immediate financial pressure.