Old Mutual Limited is a leading financial services group in South Africa, offering a wide range of investment, insurance, savings, and banking products. Established in 1845 in Cape Town, Old Mutual is one of the oldest and most trusted brands in the country, helping millions of individuals and businesses secure their financial futures. Whether you are looking for life insurance, retirement planning, personal loans, or investment opportunities, Old Mutual has a solution tailored to meet your needs.
- How much do Old Mutual employees earn?
- How much to invest at Old Mutual?
- Who owns Old Mutual?
- What does a financial advisor do at Old Mutual?
- What is the minimum salary per month at Old Mutual?
- How long does Old Mutual pay out?
Old Mutual stands out in the competitive financial services industry due to its extensive range of products and services, customer-focused approach, and strong commitment to the community. They focus on helping customers achieve their lifetime financial goals while also contributing positively to society. With over 27,000 employees and operations in 13 countries across Africa and Asia, Old Mutual is deeply rooted in the communities it serves, ensuring long-term financial security for individuals, families, and businesses.
Old Mutual’s Key Financial Products
- Life Insurance and Protection Plans
Life insurance is one of the core offerings at Old Mutual, and it comes with a variety of options to ensure that you and your loved ones are protected in the event of unexpected circumstances.- GREENLIGHT Life Cover: Provides life, disability, and severe illness cover to secure your financial future.
- Funeral Policies: Designed to cover funeral expenses, allowing families to focus on their emotional needs.
- Burial Support Plan: Offers immediate support in covering funeral costs, reducing financial pressure on your family during tough times.
- Retirement and Investment Solutions
Old Mutual has several options for individuals planning for their retirement and future savings. These products are designed to grow your wealth while providing flexibility.- Savings4Retirement: Aimed at individuals who want to save consistently to secure their retirement years.
- FutureInvest: An investment product that allows customers to maximize their savings through market-driven growth.
- Old Mutual Tax-Free Savings Account: An attractive option for individuals looking to invest without paying taxes on their returns.
- Personal Loans and Financial Planning
Old Mutual offers tailored financial products that cater to individuals in need of personal loans or help in financial planning.- Old Mutual Personal Loans: Available for various needs like debt consolidation, home improvements, or medical emergencies.
- Debt Consolidation Loans: Help customers reduce multiple debts into a single manageable payment plan.
- Money Account: A low-cost transactional account that combines a banking account with a unit trust savings account.
- Insurance Products
Protecting your valuable assets is essential. Old Mutual’s comprehensive insurance plans cover everything from life and health to home and auto.- Old Mutual Insure: Car, home, and business insurance to safeguard your personal and commercial property.
- Health Insurance: Includes cover for severe illnesses and disability through products like GREENLIGHT Severe Illness Cover.
Self-Service and Customer Support Options
In today’s fast-paced world, Old Mutual has embraced technology to ensure that customers can manage their accounts with ease. You can access many services through WhatsApp or their customer service hotlines.
- Self-Service on WhatsApp
Customers can easily manage their accounts via WhatsApp by sending “Hi” to 0860 933 333. Some features include:- Submitting a funeral claim
- Making a withdrawal
- Viewing your Old Mutual policies
- Accessing retirement fund benefits
- Retrieving policy documents and tax certificates
- Customer Care
Old Mutual’s customer service lines are available to assist with product inquiries, claims, complaints, and more.- For general inquiries and services: Tel: 0860 60 70 00
- For loans: Tel: 0860 000 866
- For complaints: Tel: 0860 50 60 70
Corporate Social Responsibility
Old Mutual doesn’t just focus on financial solutions; they are also committed to giving back to the community. Through various initiatives, Old Mutual contributes to the development of communities across Africa by investing in education, financial literacy, and sustainable development projects. Their corporate social responsibility (CSR) initiatives aim to create a lasting impact on both the environment and the people they serve.
Conclusion
Old Mutual remains a top choice for individuals and businesses looking for trusted financial solutions in South Africa. Whether you’re planning for your retirement, securing your family’s future, or looking for insurance or personal loans, Old Mutual provides a one-stop solution for all your financial needs. With a strong track record spanning more than 175 years, Old Mutual continues to lead the way in helping South Africans achieve their financial goals while contributing to a brighter, sustainable future for all.
Need Information or Confused about Something ?
Ask a Question
Sponsored Guide
Complete Guide to NSFAS Online Loan Application for South African Students (2025)
If you are a South African student looking to pursue higher education but are facing financial difficulties, the National Student Financial Aid Scheme (NSFAS) is one of the most accessible funding options available. NSFAS provides financial aid in the form of bursaries and loans to qualifying students at public universities and TVET colleges in South Africa.
This guide will walk you through everything you need to know about the NSFAS loan application process, from eligibility requirements to application steps and frequently asked questions.
📌 What is NSFAS?
The National Student Financial Aid Scheme (NSFAS) is a government-funded financial aid scheme aimed at helping students from low- and middle-income households to access tertiary education without the burden of upfront fees.
NSFAS offers both bursaries and income-contingent loans:
- Bursaries: For eligible students who meet academic and household income criteria (especially for TVET and university students).
- Loans: For students who do not meet all bursary criteria or who are pursuing postgraduate qualifications not funded under bursary schemes.
✅ Who Qualifies for an NSFAS Loan?
To qualify for an NSFAS loan (especially for postgraduate students or programs not funded under the bursary system), you must:
- Be a South African citizen.
- Be financially needy, with a household income of less than R350,000 per year.
- Have a valid South African ID.
- Be enrolled or accepted to study at a public university or TVET college.
- Not be funded through another bursary program that covers all expenses.
- Maintain satisfactory academic progress (returning students).
📚 Courses Funded by NSFAS
NSFAS primarily funds undergraduate qualifications, but certain postgraduate programs (e.g., PGCE, postgraduate diplomas in education, and professional courses like LLB) may be considered under the NSFAS loan scheme, not bursaries.
If you’re studying:
- Undergraduate degree or diploma: You are likely eligible for a full NSFAS bursary.
- Postgraduate study: You may qualify for a loan, depending on the course and funding availability.
📄 Required Documents for NSFAS Application
When applying, make sure you have the following documents scanned and ready:
- Certified copy of your South African ID or Smart Card.
- Parent(s) or guardian(s) ID documents.
- Proof of income (latest payslips, UIF, or affidavit if unemployed).
- Consent Form signed by your parent(s)/guardian(s) to allow NSFAS to verify income.
- Proof of registration or acceptance at a public institution.
- Academic transcripts (for continuing or postgraduate students).
🖥️ How to Apply for an NSFAS Loan Online
Step-by-Step NSFAS Online Application Process (2025)
-
Visit the NSFAS Website
Go to: https://www.nsfas.org.za
-
Create an Account
- Click on “MyNSFAS” and register your profile.
- You’ll need a valid email address and South African cellphone number.
- Choose a strong password and verify your account via email or SMS.
-
Login and Start the Application
- After registration, log in to your MyNSFAS account.
- Click on “Apply” to begin a new application.
-
Fill in Your Personal Details
- Input your ID number, name, surname, and other details exactly as they appear on your ID.
- Provide household income information and living arrangements.
-
Upload Required Documents
- Upload all supporting documents in PDF or JPEG format.
- Each document must be clear and under the size limit specified.
-
Submit Your Application
- Review your application for accuracy.
- Click “Submit” and wait for a confirmation message.
-
Track Your Application
- Log in regularly to check your application status.
- You will be notified via SMS and email at each stage of the process.
🗓️ Important NSFAS Dates (2025)
- Application Opening Date: September 1, 2025
- Application Deadline: January 31, 2026
- Appeals Period: February 2026 (if rejected)
- Disbursement: After registration and approval
Note: Dates are subject to change; always confirm on the official NSFAS website.
💸 What Does the NSFAS Loan Cover?
NSFAS funding typically includes:
- Tuition fees
- Registration fees
- Accommodation (if living away from home)
- Meals and transport
- Learning materials (e.g., textbooks)
For loans, repayment is only required once you start working and earn above a threshold (around R30,000 annually, but subject to change).
🔄 NSFAS Loan Repayment
Repayments are:
- Income-contingent – you only repay when you can afford to.
- Administered by DHET (Department of Higher Education and Training).
- Interest-bearing, but interest rates are low and favorable.
You can also apply for a partial loan conversion to a bursary if you perform well academically.
🔁 How to Appeal a Rejected NSFAS Application
If your application is rejected, you may submit an appeal via your MyNSFAS portal:
- Log into your MyNSFAS account.
- Click on “Track Funding Progress”.
- If rejected, click on “Submit Appeal”.
- Upload any missing or corrected documents.
- Provide a clear explanation or motivation.
📱 NSFAS Contact Information
- Website: https://www.nsfas.org.za
- Email: info@nsfas.org.za
- Toll-Free Number: 08000 67327 (Monday–Friday, 8 AM–5 PM)
- Twitter: @myNSFAS
- Facebook: NSFAS
📝 Final Tips Before Applying
- Apply early to avoid system overload near the deadline.
- Use your own email and cellphone number (do not use someone else’s).
- Double-check that all your documents are certified and legible.
- Keep a copy of your submission confirmation for reference.
By following this guide, you can confidently apply for NSFAS funding and move one step closer to achieving your academic and career dreams—without the burden of immediate financial pressure.