Old Mutual, a leading financial services provider in South Africa, offers a range of contact numbers to assist you with various products and services. Whether you need help with insurance, investments, loans, or any other financial service, Old Mutual has dedicated phone lines to ensure you get the support you need.

Contact Numbers for Old Mutual Services

1. General Customer Care

• Phone Number: 0860 50 60 70
• International Customer Care: +27 21 509 2765
• Services: General inquiries, product information, and customer support.

2. Funeral Policies, Savings Plans, and Life Insurance

• Phone Number: 0860 60 70 00
• Services: Assistance with funeral policies, 2-in-ONE Plans (Savings, Education), Life Plan, Savings4Retirement, Retirement Plan, FutureInvest, and Burial Support Plan.

3. Investment and Savings Products

• Phone Number: 0860 50 60 70
• Services: Support for Old Mutual Tax-Free Savings Account, Old Mutual Invest Flexible Plan, MAX Investments, XtraMAX, MAX Investments Optimal Retirement Annuity, GREENLIGHT (Life Cover, Disability and Severe Illness Cover, Final Expenses), Flexidowment, and Flexipension.

4. Self-Service on WhatsApp

• Phone Number: 0860 933 333
• How to Use: Save the number as a contact, open WhatsApp, and send ‘Hi’ to start. You can submit a funeral claim, make a withdrawal, view your products and policies, check retirement fund benefits, retrieve policy documents, and more.

5. Old Mutual Loans

• Loan Sales: 0860 000 866 (Mon-Fri: 07h30-18h00, Sat: 08h00-13h00)
• Client Services: 0860 445 445 / 0860 222 252 (Mon-Fri: 07h30-18h00, Sat: 08h00-14h00)
• Collections: 0860 633 377 (Mon-Thu: 07h00-21h00, Fri: 07h00-18h00, Sat: 08h00-13h00)
• Complaints: 0860 445 445 (Mon-Fri: 08h00-17h00, Sat: 08h00-13h00)

6. Money Account

• Digital Services: 0860 000 883 (Mon-Fri: 08h00-17h00, Sat: 08h00-12h00)
• Client Services: 0860 445 445 / 0860 222 252 (Mon-Fri: 07h30-18h00, Sat: 08h00-14h00)
• Collections: 0860 633 377 (Mon-Thu: 07h00-21h00, Fri: 07h00-18h00, Sat: 08h00-13h00)
• Complaints: 0860 445 445 (Mon-Fri: 08h00-17h00, Sat: 08h00-13h00)

7. Old Mutual Insure

• Phone Number: 0860 22 55 63
• Email: service@ominsure.co.za

8. Unit Trusts

• Phone Number: 0860 234 234
• Email: unittrusts@oldmutual.com

9. Wealth Management

• Phone Number: 0860 999 199

10. SuperFund, Preservation, and Protektor

• Phone Number: 0860 20 30 40

Self-Service Portal: MyOldMutual

For added convenience, Old Mutual offers the MyOldMutual online service. This free and easy-to-use platform allows you to manage your accounts, view policy documents, and access various services without needing to call. Registering is quick and straightforward, providing you with 24/7 access to your financial information.

Conclusion

Having the right contact information at your fingertips can make managing your financial needs much easier. Whether you prefer speaking to a representative or using self-service options, Old Mutual provides multiple ways to get the support you need. Save these numbers and ensure you have quick access to Old Mutual’s comprehensive customer service.