OUTsurance, a renowned South African insurance provider, has been a leader in the financial services industry since its founding in 1998. Known for its customer-first approach, OUTsurance offers a range of short-term and long-term insurance products designed to meet the needs of individuals and businesses. From car insurance to life coverage, OUTsurance has carved a niche for itself with its innovative products, including the well-known OUTbonus, which rewards clients for remaining claim-free.
- What is the waiting period for OUTsurance?
- How do I contact OUTsurance claims?
- Does OUTsurance pay out claims?
- Who owns OUTsurance?
- How do I pay my OUTsurance?
- How do I claim my insurance money?
OUTsurance has built a reputation for its value-for-money products, excellent customer service, and a range of insurance solutions tailored for South Africans. The company stands out in a competitive industry for several reasons:
- Money Back with OUTbonus
OUTsurance pioneered the concept of a cash bonus for claim-free periods, paying out over R3 billion in OUTbonuses to its clients. This feature incentivizes clients to stay claim-free, while saving millions in premiums. - Comprehensive Product Offering
OUTsurance offers a wide range of insurance products, from car and home insurance to business and life insurance. Each policy is customizable, ensuring that clients get the best coverage suited to their specific needs. - Award-Winning Customer Service
OUTsurance is known for its world-class service, which is supported by easy-to-reach client care departments available 24/7. Whether you’re submitting a claim, requesting a quote, or needing assistance, OUTsurance’s team is available and ready to help. - Global Presence
With subsidiaries in Australia and Ireland, OUTsurance extends its innovative insurance solutions beyond South Africa, reinforcing its global standing.
Contact OUTsurance
If you need assistance, OUTsurance’s customer service is available through various departments. Here’s how you can reach them:
- Sales: 08 600 60 000 (Mon-Thurs: 08:00-19:00, Friday: 08:00-18:00, Sat: 08:00-13:00, Public holidays: 08:00-17:00)
- Client Care: 08 600 70 000 (Mon-Thurs: 07:00-18:00, Friday: 08:00-18:00, Sat: 08:00-13:00, Public holidays: 08:00-17:00)
- Claims: 08 600 70 000 (Mon-Fri: 07:00-18:00, Sat: 08:00-13:00, Public holidays: 08:00-17:00)
- International Inquiries: +27 12 673 3000
You can also report fraud or scams using the dedicated lines:
- Report Fraud: 08 601 02 117 / reportfraud@out.co.za (Available 24/7)
- Email Scams: reportscams@out.co.za (Available 24/7)
What Makes OUTsurance Unique?
OUTsurance’s commitment to customer satisfaction and transparency sets it apart from other insurance providers. Their independently managed whistleblowing line ensures that any non-compliance or ethical concerns are addressed in a confidential manner. They also provide easy access to FAIS-related complaint lines, highlighting their adherence to the Financial Advisory and Intermediary Services (FAIS) Act.
With a presence in Centurion, South Africa, OUTsurance is centrally located and always ready to assist with your insurance needs. Their postal address is P.O. Box 8443, Centurion, 0046, South Africa, and the physical address is 1241 Embankment Rd, Zwartkop Ext 7, Centurion, South Africa.
Conclusion
Whether you’re looking for insurance that offers real value, a claim-free bonus, or outstanding customer support, OUTsurance is the perfect choice for South Africans. With decades of experience, a client-first approach, and innovative products, OUTsurance is leading the way in the insurance industry. For more information or to get a quote, call their sales team at 08 600 60 000 today!
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Complete Guide to NSFAS Online Loan Application for South African Students (2025)
If you are a South African student looking to pursue higher education but are facing financial difficulties, the National Student Financial Aid Scheme (NSFAS) is one of the most accessible funding options available. NSFAS provides financial aid in the form of bursaries and loans to qualifying students at public universities and TVET colleges in South Africa.
This guide will walk you through everything you need to know about the NSFAS loan application process, from eligibility requirements to application steps and frequently asked questions.
📌 What is NSFAS?
The National Student Financial Aid Scheme (NSFAS) is a government-funded financial aid scheme aimed at helping students from low- and middle-income households to access tertiary education without the burden of upfront fees.
NSFAS offers both bursaries and income-contingent loans:
- Bursaries: For eligible students who meet academic and household income criteria (especially for TVET and university students).
- Loans: For students who do not meet all bursary criteria or who are pursuing postgraduate qualifications not funded under bursary schemes.
✅ Who Qualifies for an NSFAS Loan?
To qualify for an NSFAS loan (especially for postgraduate students or programs not funded under the bursary system), you must:
- Be a South African citizen.
- Be financially needy, with a household income of less than R350,000 per year.
- Have a valid South African ID.
- Be enrolled or accepted to study at a public university or TVET college.
- Not be funded through another bursary program that covers all expenses.
- Maintain satisfactory academic progress (returning students).
📚 Courses Funded by NSFAS
NSFAS primarily funds undergraduate qualifications, but certain postgraduate programs (e.g., PGCE, postgraduate diplomas in education, and professional courses like LLB) may be considered under the NSFAS loan scheme, not bursaries.
If you’re studying:
- Undergraduate degree or diploma: You are likely eligible for a full NSFAS bursary.
- Postgraduate study: You may qualify for a loan, depending on the course and funding availability.
📄 Required Documents for NSFAS Application
When applying, make sure you have the following documents scanned and ready:
- Certified copy of your South African ID or Smart Card.
- Parent(s) or guardian(s) ID documents.
- Proof of income (latest payslips, UIF, or affidavit if unemployed).
- Consent Form signed by your parent(s)/guardian(s) to allow NSFAS to verify income.
- Proof of registration or acceptance at a public institution.
- Academic transcripts (for continuing or postgraduate students).
🖥️ How to Apply for an NSFAS Loan Online
Step-by-Step NSFAS Online Application Process (2025)
-
Visit the NSFAS Website
Go to: https://www.nsfas.org.za
-
Create an Account
- Click on “MyNSFAS” and register your profile.
- You’ll need a valid email address and South African cellphone number.
- Choose a strong password and verify your account via email or SMS.
-
Login and Start the Application
- After registration, log in to your MyNSFAS account.
- Click on “Apply” to begin a new application.
-
Fill in Your Personal Details
- Input your ID number, name, surname, and other details exactly as they appear on your ID.
- Provide household income information and living arrangements.
-
Upload Required Documents
- Upload all supporting documents in PDF or JPEG format.
- Each document must be clear and under the size limit specified.
-
Submit Your Application
- Review your application for accuracy.
- Click “Submit” and wait for a confirmation message.
-
Track Your Application
- Log in regularly to check your application status.
- You will be notified via SMS and email at each stage of the process.
🗓️ Important NSFAS Dates (2025)
- Application Opening Date: September 1, 2025
- Application Deadline: January 31, 2026
- Appeals Period: February 2026 (if rejected)
- Disbursement: After registration and approval
Note: Dates are subject to change; always confirm on the official NSFAS website.
💸 What Does the NSFAS Loan Cover?
NSFAS funding typically includes:
- Tuition fees
- Registration fees
- Accommodation (if living away from home)
- Meals and transport
- Learning materials (e.g., textbooks)
For loans, repayment is only required once you start working and earn above a threshold (around R30,000 annually, but subject to change).
🔄 NSFAS Loan Repayment
Repayments are:
- Income-contingent – you only repay when you can afford to.
- Administered by DHET (Department of Higher Education and Training).
- Interest-bearing, but interest rates are low and favorable.
You can also apply for a partial loan conversion to a bursary if you perform well academically.
🔁 How to Appeal a Rejected NSFAS Application
If your application is rejected, you may submit an appeal via your MyNSFAS portal:
- Log into your MyNSFAS account.
- Click on “Track Funding Progress”.
- If rejected, click on “Submit Appeal”.
- Upload any missing or corrected documents.
- Provide a clear explanation or motivation.
📱 NSFAS Contact Information
- Website: https://www.nsfas.org.za
- Email: info@nsfas.org.za
- Toll-Free Number: 08000 67327 (Monday–Friday, 8 AM–5 PM)
- Twitter: @myNSFAS
- Facebook: NSFAS
📝 Final Tips Before Applying
- Apply early to avoid system overload near the deadline.
- Use your own email and cellphone number (do not use someone else’s).
- Double-check that all your documents are certified and legible.
- Keep a copy of your submission confirmation for reference.
By following this guide, you can confidently apply for NSFAS funding and move one step closer to achieving your academic and career dreams—without the burden of immediate financial pressure.