Outsurance Contact number

If you’re a customer or prospective client looking to contact Outsurance, having the correct contact number is essential for reaching the right department and receiving the assistance you need. Here’s a comprehensive guide to Outsurance contact numbers in South Africa, along with useful details to help you navigate your query smoothly.

Key Outsurance Contact Numbers

Outsurance offers a variety of contact numbers tailored to specific customer needs. Whether you want to make a claim, discuss a policy, or inquire about new services, Outsurance provides prompt and friendly service across multiple departments.

1. General Client Care

  • Phone Number: 08 600 70 000
  • Hours:
    • Monday-Thursday: 07:00 – 18:00
    • Friday: 08:00 – 18:00
    • Saturday: 08:00 – 13:00
    • Public Holidays: 08:00 – 17:00

For general inquiries, policy updates, or any client care-related matters, you can reach the main customer care line above. Outsurance’s client care team is available to handle a wide range of questions about your insurance policy, account details, or product offerings.

2. Sales Department

  • Phone Number: 08 600 60 000
  • Hours:
    • Monday-Thursday: 08:00 – 19:00
    • Friday: 08:00 – 18:00
    • Saturday: 08:00 – 13:00
    • Public Holidays: 08:00 – 17:00

If you’re interested in starting a new insurance policy or discussing coverage options, the sales team is available to assist during extended weekday hours. Call this number to get personalized quotes and information on Outsurance products tailored to your needs.

3. Claims Department

  • Phone Number: 08 600 70 000
  • Hours:
    • Monday-Friday: 07:00 – 18:00
    • Saturday: 08:00 – 13:00
    • Public Holidays: 08:00 – 17:00

Making an insurance claim can often feel overwhelming, but Outsurance’s dedicated claims line simplifies the process. To submit a claim, reach out to their claims department for 24/7 support.

4. Help@OUT 24/7 Emergency Assistance

  • Phone Number: 08 600 80 000

Outsurance offers 24/7 emergency assistance through the Help@OUT service. Whether you need roadside assistance, emergency repairs, or urgent help with your insurance needs, the Help@OUT team is ready to respond at any time of day.

5. International Contact Number

  • Phone Number: +27 12 673 3000
  • Hours:
    • Monday-Thursday: 07:00 – 18:00
    • Friday: 08:00 – 18:00
    • Saturday: 08:00 – 13:00
    • Public Holidays: 08:00 – 17:00

For clients calling from outside South Africa, the international contact line provides the same quality of service, ensuring that all Outsurance customers, regardless of location, can receive support.

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