HOUSING LOAN PAYMENT VERIFICATION
Our valued housing loan borrowers may view their payments and loan balance through this service.
Enroll in the Pag-IBIG Fund e-Billing here! Enroll now for a more convenient, more efficient and environment friendly way of receiving your housing loan billing statements.
if you want to verify your Pag-IBIG MID Number, you can send a text message or use the verification feature of Virtual Pag-IBIG using your RTN (Registration Tracking Number). If you do not have RTN, you can contact a Pag-IBIG Fund service agent via chat, call or email. Read the quick below to know various ways to verify your Pag-IBIG Membership ID Number.
1. Verify using RTN (Registration Tracking Number)
A. Via Text Message
You can verify your permanent Pag-IBIG ID Number by sending a text message with the following format:
IDSTAT<space>[RTN]<space><Birthdate MM/DD/YYYY>
Example: IDSTAT 912365478925 12/24/1979
Send to:
0917 888 4363 for Globe and Touch Mobile
0918 898 4363 for Smart, TNT, Red Mobile and Sun
B. Via Virtual Pag-IBIG website
For members who register their account online, you will be receiving the Registration Tracking Number (RTN) via text message. Use this tracking number to check know the status of your application.
To verify your MID number, on the Home page, select the Be a Member tab and click the Verify MID No button.
Fill out the form in the next window. Enter the Registration Tracking Number (RTN), your Last Name, and Date of Birth. Then, click the SUMBIT button.
A pop-up message will appear with your permanent Pag-IBIG Membership ID Number. (This MID number was received two days after online registration)
2. Chat with a Pag-IBIG Fund service agent
For any inquiries and concerns about Pag-IBIG services, you can have a chat with a Pag-IBIG Fund service agent 24/7, using the chat with us feature of Virtual Pag-IBIG.
Click the avatar on the lower right of Virtual Pag-IBIG Home page. Complete the form and select the specific concern that you want to ask or clarify. Then, click the Submit button. A Pag-IBIG service agent will get back to you to address your concern.
3. Use the Contact Us Form
You can also use the Email Us Form on Pag-IBIG Fund website for your concerns and inquiries. Fill up the form with the required information, then select your concern from the drop-down menu. You can also add some details of your inquiry or concern in the Message box.
Write the code in the blank space and click the SEND button.
4. Call Pag-IBIG Fund Hotline Number
Another way to contact Pag-IBIG Fund is by calling their Hotline Number (+632)8-724-4244. Once they receive your inquires or concerns, the processing time will be based on the nature of the concern.
6. Send an email to Pag-IBIG Fund personnel
You can also compose an email for your Pag-IBIG inquiries and concerns and send it to Pag-IBIG email address, contactus@pagibigfund.gov.ph for all members. For OFWs, you can also send your concerns to these email addresses: iog_tfssd@pagibigfund.gov.ph and ofwcenter@pagibigfund.gov.ph.
Need Information or Confused about Something ?
Ask a Question
Sponsored Guide
Complete Guide to NSFAS Online Loan Application for South African Students (2025)
If you are a South African student looking to pursue higher education but are facing financial difficulties, the National Student Financial Aid Scheme (NSFAS) is one of the most accessible funding options available. NSFAS provides financial aid in the form of bursaries and loans to qualifying students at public universities and TVET colleges in South Africa.
This guide will walk you through everything you need to know about the NSFAS loan application process, from eligibility requirements to application steps and frequently asked questions.
📌 What is NSFAS?
The National Student Financial Aid Scheme (NSFAS) is a government-funded financial aid scheme aimed at helping students from low- and middle-income households to access tertiary education without the burden of upfront fees.
NSFAS offers both bursaries and income-contingent loans:
- Bursaries: For eligible students who meet academic and household income criteria (especially for TVET and university students).
- Loans: For students who do not meet all bursary criteria or who are pursuing postgraduate qualifications not funded under bursary schemes.
✅ Who Qualifies for an NSFAS Loan?
To qualify for an NSFAS loan (especially for postgraduate students or programs not funded under the bursary system), you must:
- Be a South African citizen.
- Be financially needy, with a household income of less than R350,000 per year.
- Have a valid South African ID.
- Be enrolled or accepted to study at a public university or TVET college.
- Not be funded through another bursary program that covers all expenses.
- Maintain satisfactory academic progress (returning students).
📚 Courses Funded by NSFAS
NSFAS primarily funds undergraduate qualifications, but certain postgraduate programs (e.g., PGCE, postgraduate diplomas in education, and professional courses like LLB) may be considered under the NSFAS loan scheme, not bursaries.
If you’re studying:
- Undergraduate degree or diploma: You are likely eligible for a full NSFAS bursary.
- Postgraduate study: You may qualify for a loan, depending on the course and funding availability.
📄 Required Documents for NSFAS Application
When applying, make sure you have the following documents scanned and ready:
- Certified copy of your South African ID or Smart Card.
- Parent(s) or guardian(s) ID documents.
- Proof of income (latest payslips, UIF, or affidavit if unemployed).
- Consent Form signed by your parent(s)/guardian(s) to allow NSFAS to verify income.
- Proof of registration or acceptance at a public institution.
- Academic transcripts (for continuing or postgraduate students).
🖥️ How to Apply for an NSFAS Loan Online
Step-by-Step NSFAS Online Application Process (2025)
-
Visit the NSFAS Website
Go to: https://www.nsfas.org.za
-
Create an Account
- Click on “MyNSFAS” and register your profile.
- You’ll need a valid email address and South African cellphone number.
- Choose a strong password and verify your account via email or SMS.
-
Login and Start the Application
- After registration, log in to your MyNSFAS account.
- Click on “Apply” to begin a new application.
-
Fill in Your Personal Details
- Input your ID number, name, surname, and other details exactly as they appear on your ID.
- Provide household income information and living arrangements.
-
Upload Required Documents
- Upload all supporting documents in PDF or JPEG format.
- Each document must be clear and under the size limit specified.
-
Submit Your Application
- Review your application for accuracy.
- Click “Submit” and wait for a confirmation message.
-
Track Your Application
- Log in regularly to check your application status.
- You will be notified via SMS and email at each stage of the process.
🗓️ Important NSFAS Dates (2025)
- Application Opening Date: September 1, 2025
- Application Deadline: January 31, 2026
- Appeals Period: February 2026 (if rejected)
- Disbursement: After registration and approval
Note: Dates are subject to change; always confirm on the official NSFAS website.
💸 What Does the NSFAS Loan Cover?
NSFAS funding typically includes:
- Tuition fees
- Registration fees
- Accommodation (if living away from home)
- Meals and transport
- Learning materials (e.g., textbooks)
For loans, repayment is only required once you start working and earn above a threshold (around R30,000 annually, but subject to change).
🔄 NSFAS Loan Repayment
Repayments are:
- Income-contingent – you only repay when you can afford to.
- Administered by DHET (Department of Higher Education and Training).
- Interest-bearing, but interest rates are low and favorable.
You can also apply for a partial loan conversion to a bursary if you perform well academically.
🔁 How to Appeal a Rejected NSFAS Application
If your application is rejected, you may submit an appeal via your MyNSFAS portal:
- Log into your MyNSFAS account.
- Click on “Track Funding Progress”.
- If rejected, click on “Submit Appeal”.
- Upload any missing or corrected documents.
- Provide a clear explanation or motivation.
📱 NSFAS Contact Information
- Website: https://www.nsfas.org.za
- Email: info@nsfas.org.za
- Toll-Free Number: 08000 67327 (Monday–Friday, 8 AM–5 PM)
- Twitter: @myNSFAS
- Facebook: NSFAS
📝 Final Tips Before Applying
- Apply early to avoid system overload near the deadline.
- Use your own email and cellphone number (do not use someone else’s).
- Double-check that all your documents are certified and legible.
- Keep a copy of your submission confirmation for reference.
By following this guide, you can confidently apply for NSFAS funding and move one step closer to achieving your academic and career dreams—without the burden of immediate financial pressure.