Stellenbosch University (SU) is one of South Africa’s most prestigious and renowned higher education institutions. Whether you’re a prospective student, current learner, academic professional, or someone looking for general information, knowing how to contact Stellenbosch University is key to receiving the assistance you need. In this blog post, we will provide you with a comprehensive guide on how to reach the university, including contact details for various departments and services.
1. General Contact Information
Stellenbosch University is located in the heart of the Western Cape, South Africa, in the picturesque town of Stellenbosch. If you need general information, here are the key contact details:
- Postal Address: Stellenbosch University Private Bag X1, 7602 Stellenbosch, South Africa
- Telephone: +27 (0)21 808 9111 (General Enquiries)
- Email: info@sun.ac.za (General Inquiries)
These details are perfect for getting in touch with the university’s central administration for general information, directions, and inquiries about different departments.
2. Admissions and Application Inquiries
For those interested in applying to Stellenbosch University, the admissions office provides valuable assistance. Here are the specific contact details for applications:
- Email: Undergraduate admissions: info@sun.ac.za
Postgraduate admissions: postgraduate@sun.ac.za - Telephone: Undergraduate Admissions: +27 (0)21 808 9111
Postgraduate Admissions: +27 (0)21 808 4639
Visit the Stellenbosch University admissions page for detailed instructions on applying for undergraduate and postgraduate programs.
3. Student Services Contact Details
Stellenbosch University is well-known for its excellent student services. If you have questions about student accommodation, registration, academic support, or campus life, the following contact information will be helpful:
- Student Affairs (General Enquiries): Email: studentaffairs@sun.ac.za
Telephone: +27 (0)21 808 4720 - Student Accommodation: Email: studenthousing@sun.ac.za
Telephone: +27 (0)21 808 9111
If you’re seeking advice or assistance on various campus-related issues, the student services department is your go-to source.
4. International Students Contact Information
International students play an essential role in the diverse student body of Stellenbosch University. For inquiries related to visas, international student services, and academic support, here’s the contact information:
- International Office: Email: international@sun.ac.za
Telephone: +27 (0)21 808 2052 - Student Visa Assistance: Email: visa@sun.ac.za
Telephone: +27 (0)21 808 2052
The International Office provides vital support to students from abroad and ensures that their transition to studying in South Africa is as smooth as possible.
5. Specific Faculty and Department Contacts
If you’re looking to contact a particular department, faculty, or program at Stellenbosch University, it’s best to reach out directly to the relevant faculty office. Here are some of the main faculties at the university:
- Faculty of Engineering: Email: eng@sun.ac.za
Telephone: +27 (0)21 808 4784 - Faculty of Law: Email: law@sun.ac.za
Telephone: +27 (0)21 808 4872 - Faculty of Medicine and Health Sciences: Email: mhs@sun.ac.za
Telephone: +27 (0)21 938 9000
You can visit the respective faculty’s webpage for more detailed contact information specific to your course or department of interest.
6. Website and Online Resources
For convenience, you can access various resources online, including course offerings, faculty details, academic calendar, and other important information. The official Stellenbosch University website is:
- Website: www.sun.ac.za
This site provides a wealth of information on academic programs, campus news, research initiatives, and much more.
7. Social Media
Stellenbosch University also maintains an active social media presence, which is a great way to stay updated with news and events:
- Facebook: Stellenbosch University Facebook
- Twitter: @StellenboschUni
- Instagram: @stellenbosch_university
By following these accounts, you’ll get real-time updates, announcements, and information regarding university life, research, and public events.
8. Emergency Contacts
In case of emergencies on campus, here are the relevant emergency numbers:
- Emergency Services: +27 (0)21 808 2333 (Campus Emergency)
- Campus Security: +27 (0)21 808 2333
These numbers are available 24/7 for any urgent safety, health, or security concerns.
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Complete Guide to NSFAS Online Loan Application for South African Students (2025)
If you are a South African student looking to pursue higher education but are facing financial difficulties, the National Student Financial Aid Scheme (NSFAS) is one of the most accessible funding options available. NSFAS provides financial aid in the form of bursaries and loans to qualifying students at public universities and TVET colleges in South Africa.
This guide will walk you through everything you need to know about the NSFAS loan application process, from eligibility requirements to application steps and frequently asked questions.
📌 What is NSFAS?
The National Student Financial Aid Scheme (NSFAS) is a government-funded financial aid scheme aimed at helping students from low- and middle-income households to access tertiary education without the burden of upfront fees.
NSFAS offers both bursaries and income-contingent loans:
- Bursaries: For eligible students who meet academic and household income criteria (especially for TVET and university students).
- Loans: For students who do not meet all bursary criteria or who are pursuing postgraduate qualifications not funded under bursary schemes.
✅ Who Qualifies for an NSFAS Loan?
To qualify for an NSFAS loan (especially for postgraduate students or programs not funded under the bursary system), you must:
- Be a South African citizen.
- Be financially needy, with a household income of less than R350,000 per year.
- Have a valid South African ID.
- Be enrolled or accepted to study at a public university or TVET college.
- Not be funded through another bursary program that covers all expenses.
- Maintain satisfactory academic progress (returning students).
📚 Courses Funded by NSFAS
NSFAS primarily funds undergraduate qualifications, but certain postgraduate programs (e.g., PGCE, postgraduate diplomas in education, and professional courses like LLB) may be considered under the NSFAS loan scheme, not bursaries.
If you’re studying:
- Undergraduate degree or diploma: You are likely eligible for a full NSFAS bursary.
- Postgraduate study: You may qualify for a loan, depending on the course and funding availability.
📄 Required Documents for NSFAS Application
When applying, make sure you have the following documents scanned and ready:
- Certified copy of your South African ID or Smart Card.
- Parent(s) or guardian(s) ID documents.
- Proof of income (latest payslips, UIF, or affidavit if unemployed).
- Consent Form signed by your parent(s)/guardian(s) to allow NSFAS to verify income.
- Proof of registration or acceptance at a public institution.
- Academic transcripts (for continuing or postgraduate students).
🖥️ How to Apply for an NSFAS Loan Online
Step-by-Step NSFAS Online Application Process (2025)
-
Visit the NSFAS Website
Go to: https://www.nsfas.org.za
-
Create an Account
- Click on “MyNSFAS” and register your profile.
- You’ll need a valid email address and South African cellphone number.
- Choose a strong password and verify your account via email or SMS.
-
Login and Start the Application
- After registration, log in to your MyNSFAS account.
- Click on “Apply” to begin a new application.
-
Fill in Your Personal Details
- Input your ID number, name, surname, and other details exactly as they appear on your ID.
- Provide household income information and living arrangements.
-
Upload Required Documents
- Upload all supporting documents in PDF or JPEG format.
- Each document must be clear and under the size limit specified.
-
Submit Your Application
- Review your application for accuracy.
- Click “Submit” and wait for a confirmation message.
-
Track Your Application
- Log in regularly to check your application status.
- You will be notified via SMS and email at each stage of the process.
🗓️ Important NSFAS Dates (2025)
- Application Opening Date: September 1, 2025
- Application Deadline: January 31, 2026
- Appeals Period: February 2026 (if rejected)
- Disbursement: After registration and approval
Note: Dates are subject to change; always confirm on the official NSFAS website.
💸 What Does the NSFAS Loan Cover?
NSFAS funding typically includes:
- Tuition fees
- Registration fees
- Accommodation (if living away from home)
- Meals and transport
- Learning materials (e.g., textbooks)
For loans, repayment is only required once you start working and earn above a threshold (around R30,000 annually, but subject to change).
🔄 NSFAS Loan Repayment
Repayments are:
- Income-contingent – you only repay when you can afford to.
- Administered by DHET (Department of Higher Education and Training).
- Interest-bearing, but interest rates are low and favorable.
You can also apply for a partial loan conversion to a bursary if you perform well academically.
🔁 How to Appeal a Rejected NSFAS Application
If your application is rejected, you may submit an appeal via your MyNSFAS portal:
- Log into your MyNSFAS account.
- Click on “Track Funding Progress”.
- If rejected, click on “Submit Appeal”.
- Upload any missing or corrected documents.
- Provide a clear explanation or motivation.
📱 NSFAS Contact Information
- Website: https://www.nsfas.org.za
- Email: info@nsfas.org.za
- Toll-Free Number: 08000 67327 (Monday–Friday, 8 AM–5 PM)
- Twitter: @myNSFAS
- Facebook: NSFAS
📝 Final Tips Before Applying
- Apply early to avoid system overload near the deadline.
- Use your own email and cellphone number (do not use someone else’s).
- Double-check that all your documents are certified and legible.
- Keep a copy of your submission confirmation for reference.
By following this guide, you can confidently apply for NSFAS funding and move one step closer to achieving your academic and career dreams—without the burden of immediate financial pressure.