If you’re shopping online in South Africa, Takealot is likely a go-to destination for a wide range of products. Whether you’re purchasing electronics, home goods, or even groceries, knowing how to contact Takealot can enhance your shopping experience. In this blog post, we’ll cover essential Takealot contact details, including customer service numbers, pickup point locations, and operating hours.
How to Contact Takealot Customer Service
For any inquiries or assistance, you can reach out to Takealot’s customer service via the following methods:
- Phone: Call 087 362 7500 for direct assistance. This number is available for cancellations, returns, and general inquiries.
- Online Contact: Alternatively, you can click the “Contact Us” button on the Takealot website to submit your questions or concerns.
Returning or Collecting Your Order
If you need to return an item or collect your order, Takealot has multiple pickup points across South Africa, making it convenient for you. Here are the operating hours for some of the key pickup points:
General Pickup Point Operating Hours
- Weekdays: 08:00 – 18:00
- Weekends: 11:00 – 17:00
- Public Holidays: 11:00 – 17:00
Note: Operating hours may vary by location, so it’s best to check with your nearest pickup point for any changes.
Specific Pickup Point Hours
- Fordsburg Pickup Point
- Weekdays: 08:00 – 18:00
- Weekends: 09:00 – 17:00
- Public Holidays: 09:00 – 17:00
- Foreshore Pickup Point
- Weekdays: 08:00 – 18:00
- Weekends: 09:00 – 17:00
- Public Holidays: 09:00 – 17:00
- WITS University and FNB Bank City Pickup Points
- Closed: 16 December to 8 January
- Midrand (N1 Bridge) Pickup Point
- Weekdays: 06:00 – 18:00
- Saturday: 08:00 – 15:00
- Sunday: 08:00 – 13:00
- Public Holidays: 08:00 – 17:00
- Richmond Park (NEW Cape Town Warehouse Pickup Point)
- Weekdays: 08:00 – 18:00
- Saturday: 08:00 – 15:00
- Sunday: 08:00 – 17:00
- Public Holidays: 08:00 – 13:00
To find the closest Takealot Pickup Point, use the locator tool available on the Takealot website.
Takealot Office Location
If you need to visit the Takealot office for any reason, here’s the address:
Cape Town Office 12th Floor, Takealot Building
10 Rua Vasco Da Gama Plain
Foreshore, Cape Town, 8001
Conclusion
Knowing the contact details and operating hours for Takealot is essential for a smooth shopping experience. Whether you’re returning an item, collecting your order, or simply need assistance, the information provided in this blog post will help you navigate your way through your online shopping journey. Don’t hesitate to reach out to Takealot for any questions or concerns – they’re there to help!
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Complete Guide to NSFAS Online Loan Application for South African Students (2025)
If you are a South African student looking to pursue higher education but are facing financial difficulties, the National Student Financial Aid Scheme (NSFAS) is one of the most accessible funding options available. NSFAS provides financial aid in the form of bursaries and loans to qualifying students at public universities and TVET colleges in South Africa.
This guide will walk you through everything you need to know about the NSFAS loan application process, from eligibility requirements to application steps and frequently asked questions.
📌 What is NSFAS?
The National Student Financial Aid Scheme (NSFAS) is a government-funded financial aid scheme aimed at helping students from low- and middle-income households to access tertiary education without the burden of upfront fees.
NSFAS offers both bursaries and income-contingent loans:
- Bursaries: For eligible students who meet academic and household income criteria (especially for TVET and university students).
- Loans: For students who do not meet all bursary criteria or who are pursuing postgraduate qualifications not funded under bursary schemes.
✅ Who Qualifies for an NSFAS Loan?
To qualify for an NSFAS loan (especially for postgraduate students or programs not funded under the bursary system), you must:
- Be a South African citizen.
- Be financially needy, with a household income of less than R350,000 per year.
- Have a valid South African ID.
- Be enrolled or accepted to study at a public university or TVET college.
- Not be funded through another bursary program that covers all expenses.
- Maintain satisfactory academic progress (returning students).
📚 Courses Funded by NSFAS
NSFAS primarily funds undergraduate qualifications, but certain postgraduate programs (e.g., PGCE, postgraduate diplomas in education, and professional courses like LLB) may be considered under the NSFAS loan scheme, not bursaries.
If you’re studying:
- Undergraduate degree or diploma: You are likely eligible for a full NSFAS bursary.
- Postgraduate study: You may qualify for a loan, depending on the course and funding availability.
📄 Required Documents for NSFAS Application
When applying, make sure you have the following documents scanned and ready:
- Certified copy of your South African ID or Smart Card.
- Parent(s) or guardian(s) ID documents.
- Proof of income (latest payslips, UIF, or affidavit if unemployed).
- Consent Form signed by your parent(s)/guardian(s) to allow NSFAS to verify income.
- Proof of registration or acceptance at a public institution.
- Academic transcripts (for continuing or postgraduate students).
🖥️ How to Apply for an NSFAS Loan Online
Step-by-Step NSFAS Online Application Process (2025)
-
Visit the NSFAS Website
Go to: https://www.nsfas.org.za
-
Create an Account
- Click on “MyNSFAS” and register your profile.
- You’ll need a valid email address and South African cellphone number.
- Choose a strong password and verify your account via email or SMS.
-
Login and Start the Application
- After registration, log in to your MyNSFAS account.
- Click on “Apply” to begin a new application.
-
Fill in Your Personal Details
- Input your ID number, name, surname, and other details exactly as they appear on your ID.
- Provide household income information and living arrangements.
-
Upload Required Documents
- Upload all supporting documents in PDF or JPEG format.
- Each document must be clear and under the size limit specified.
-
Submit Your Application
- Review your application for accuracy.
- Click “Submit” and wait for a confirmation message.
-
Track Your Application
- Log in regularly to check your application status.
- You will be notified via SMS and email at each stage of the process.
🗓️ Important NSFAS Dates (2025)
- Application Opening Date: September 1, 2025
- Application Deadline: January 31, 2026
- Appeals Period: February 2026 (if rejected)
- Disbursement: After registration and approval
Note: Dates are subject to change; always confirm on the official NSFAS website.
💸 What Does the NSFAS Loan Cover?
NSFAS funding typically includes:
- Tuition fees
- Registration fees
- Accommodation (if living away from home)
- Meals and transport
- Learning materials (e.g., textbooks)
For loans, repayment is only required once you start working and earn above a threshold (around R30,000 annually, but subject to change).
🔄 NSFAS Loan Repayment
Repayments are:
- Income-contingent – you only repay when you can afford to.
- Administered by DHET (Department of Higher Education and Training).
- Interest-bearing, but interest rates are low and favorable.
You can also apply for a partial loan conversion to a bursary if you perform well academically.
🔁 How to Appeal a Rejected NSFAS Application
If your application is rejected, you may submit an appeal via your MyNSFAS portal:
- Log into your MyNSFAS account.
- Click on “Track Funding Progress”.
- If rejected, click on “Submit Appeal”.
- Upload any missing or corrected documents.
- Provide a clear explanation or motivation.
📱 NSFAS Contact Information
- Website: https://www.nsfas.org.za
- Email: info@nsfas.org.za
- Toll-Free Number: 08000 67327 (Monday–Friday, 8 AM–5 PM)
- Twitter: @myNSFAS
- Facebook: NSFAS
📝 Final Tips Before Applying
- Apply early to avoid system overload near the deadline.
- Use your own email and cellphone number (do not use someone else’s).
- Double-check that all your documents are certified and legible.
- Keep a copy of your submission confirmation for reference.
By following this guide, you can confidently apply for NSFAS funding and move one step closer to achieving your academic and career dreams—without the burden of immediate financial pressure.