Telkom Whatsapp number

Telkom’s official WhatsApp number is 0811 601 700. This number allows customers to interact with Telkom’s self-service platform, offering a hassle-free alternative to long call waiting times or visiting a store. Whether you want to check your balance, recharge, or even shop for new deals, Telkom’s WhatsApp service has you covered.

What Services Can You Access Via Telkom’s WhatsApp?

Using WhatsApp, Telkom customers can perform several key tasks. Here’s a breakdown of some of the most important functions available through Telkom’s WhatsApp service:

  1. Check Usage Information
    You can quickly view your data and voice balances by sending a message to Telkom’s WhatsApp number. This saves time and offers a convenient alternative to dialing *188#.
  2. Upgrade Your Package
    If you’re looking to upgrade your Telkom plan, the WhatsApp service offers a simple way to do it. Just follow the prompts after sending a message, and you’ll be guided through the upgrade process.
  3. Recharge Your Account
    You can purchase airtime or data bundles directly through WhatsApp. This makes it incredibly easy to top up when you’re on the go, especially if you’ve run out of data.
  4. Shop Deals
    Telkom frequently offers exclusive promotions and deals on smartphones, data bundles, and more. These can also be accessed through their WhatsApp self-service, making it simple to find and purchase your next deal.
  5. SIM Swap Service
    Telkom customers can now perform a SIM swap at no cost through WhatsApp by simply sending a message to 081 160 1700 and following the prompts. This eliminates the need to visit a physical store, which would otherwise incur a charge.
  6. More Self-Service Options
    From bill queries to account management, Telkom’s WhatsApp service provides customers with a variety of options to manage their Telkom services conveniently.

How to Check Your Telkom Balance Using WhatsApp

One of the most common tasks customers need is checking their data or voice balance. To do this through WhatsApp, simply follow these steps:

  1. Add Telkom’s WhatsApp number, 0811 601 700, to your contacts.
  2. Send a message such as “Check balance” or “Balance enquiry.”
  3. Follow the on-screen prompts to view your current usage and remaining balance.

Alternatively, you can also check your balance by dialing *188# from your Telkom SIM or using Telkom’s mobile app.

Telkom WhatsApp Bundles

Telkom also offers specialized WhatsApp data bundles, allowing you to stay connected on WhatsApp at a low cost. These bundles are available for daily, weekly, and monthly durations, and they are perfect for heavy WhatsApp users who don’t want to use up their general data allowance. Here’s a breakdown of the available bundles:

BundleValidityPrice
150MB Daily Bundle24 HoursR5
300MB Daily Bundle24 HoursR10
Unlimited Daily Bundle24 HoursR15
300MB Weekly Bundle7 DaysR10
750MB Weekly Bundle7 DaysR20
Unlimited Weekly Bundle7 DaysR35
750MB Monthly Bundle31 DaysR30
1.5GB Monthly Bundle31 DaysR40
Unlimited Monthly Bundle31 DaysR100

These affordable WhatsApp bundles make it easy to stay connected with friends and family without breaking the bank.

Why Use Telkom’s WhatsApp Service?

Telkom’s WhatsApp self-service channel is an innovative approach to customer service, offering a number of advantages:

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  • Convenience: You can manage your account, recharge, and shop for deals without leaving the comfort of your home.
  • Speed: Avoid long call center waiting times by interacting with Telkom’s automated WhatsApp service.
  • Cost-Efficiency: By using WhatsApp, you can avoid the traditional SMS or phone call charges.
  • 24/7 Availability: The service is available 24 hours a day, giving you access to support whenever you need it.

 


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Complete Guide to NSFAS Online Loan Application for South African Students (2025)

If you are a South African student looking to pursue higher education but are facing financial difficulties, the National Student Financial Aid Scheme (NSFAS) is one of the most accessible funding options available. NSFAS provides financial aid in the form of bursaries and loans to qualifying students at public universities and TVET colleges in South Africa.

This guide will walk you through everything you need to know about the NSFAS loan application process, from eligibility requirements to application steps and frequently asked questions.


📌 What is NSFAS?

The National Student Financial Aid Scheme (NSFAS) is a government-funded financial aid scheme aimed at helping students from low- and middle-income households to access tertiary education without the burden of upfront fees.

NSFAS offers both bursaries and income-contingent loans:

  • Bursaries: For eligible students who meet academic and household income criteria (especially for TVET and university students).
  • Loans: For students who do not meet all bursary criteria or who are pursuing postgraduate qualifications not funded under bursary schemes.

✅ Who Qualifies for an NSFAS Loan?

To qualify for an NSFAS loan (especially for postgraduate students or programs not funded under the bursary system), you must:

  • Be a South African citizen.
  • Be financially needy, with a household income of less than R350,000 per year.
  • Have a valid South African ID.
  • Be enrolled or accepted to study at a public university or TVET college.
  • Not be funded through another bursary program that covers all expenses.
  • Maintain satisfactory academic progress (returning students).

📚 Courses Funded by NSFAS

NSFAS primarily funds undergraduate qualifications, but certain postgraduate programs (e.g., PGCE, postgraduate diplomas in education, and professional courses like LLB) may be considered under the NSFAS loan scheme, not bursaries.

If you’re studying:

  • Undergraduate degree or diploma: You are likely eligible for a full NSFAS bursary.
  • Postgraduate study: You may qualify for a loan, depending on the course and funding availability.

📄 Required Documents for NSFAS Application

When applying, make sure you have the following documents scanned and ready:

  1. Certified copy of your South African ID or Smart Card.
  2. Parent(s) or guardian(s) ID documents.
  3. Proof of income (latest payslips, UIF, or affidavit if unemployed).
  4. Consent Form signed by your parent(s)/guardian(s) to allow NSFAS to verify income.
  5. Proof of registration or acceptance at a public institution.
  6. Academic transcripts (for continuing or postgraduate students).

🖥️ How to Apply for an NSFAS Loan Online

Step-by-Step NSFAS Online Application Process (2025)

  1. Visit the NSFAS Website

    Go to: https://www.nsfas.org.za

  2. Create an Account

    • Click on “MyNSFAS” and register your profile.
    • You’ll need a valid email address and South African cellphone number.
    • Choose a strong password and verify your account via email or SMS.
  3. Login and Start the Application

    • After registration, log in to your MyNSFAS account.
    • Click on “Apply” to begin a new application.
  4. Fill in Your Personal Details

    • Input your ID number, name, surname, and other details exactly as they appear on your ID.
    • Provide household income information and living arrangements.
  5. Upload Required Documents

    • Upload all supporting documents in PDF or JPEG format.
    • Each document must be clear and under the size limit specified.
  6. Submit Your Application

    • Review your application for accuracy.
    • Click “Submit” and wait for a confirmation message.
  7. Track Your Application

    • Log in regularly to check your application status.
    • You will be notified via SMS and email at each stage of the process.

🗓️ Important NSFAS Dates (2025)

  • Application Opening Date: September 1, 2025
  • Application Deadline: January 31, 2026
  • Appeals Period: February 2026 (if rejected)
  • Disbursement: After registration and approval

Note: Dates are subject to change; always confirm on the official NSFAS website.


💸 What Does the NSFAS Loan Cover?

NSFAS funding typically includes:

  • Tuition fees
  • Registration fees
  • Accommodation (if living away from home)
  • Meals and transport
  • Learning materials (e.g., textbooks)

For loans, repayment is only required once you start working and earn above a threshold (around R30,000 annually, but subject to change).


🔄 NSFAS Loan Repayment

Repayments are:

  • Income-contingent – you only repay when you can afford to.
  • Administered by DHET (Department of Higher Education and Training).
  • Interest-bearing, but interest rates are low and favorable.

You can also apply for a partial loan conversion to a bursary if you perform well academically.


🔁 How to Appeal a Rejected NSFAS Application

If your application is rejected, you may submit an appeal via your MyNSFAS portal:

  1. Log into your MyNSFAS account.
  2. Click on “Track Funding Progress”.
  3. If rejected, click on “Submit Appeal”.
  4. Upload any missing or corrected documents.
  5. Provide a clear explanation or motivation.

📱 NSFAS Contact Information


📝 Final Tips Before Applying

  • Apply early to avoid system overload near the deadline.
  • Use your own email and cellphone number (do not use someone else’s).
  • Double-check that all your documents are certified and legible.
  • Keep a copy of your submission confirmation for reference.

By following this guide, you can confidently apply for NSFAS funding and move one step closer to achieving your academic and career dreams—without the burden of immediate financial pressure.