UB Online Services in Botswana
About UB Online Services
UB Online Services is a convenient platform provided by the University of Botswana to offer a wide range of online services to students, staff, and the community. This platform aims to streamline processes, improve efficiency, and enhance the overall user experience.
Services Offered
The UB Online Services platform offers various services, including but not limited to:
- Course Registration
- Fee Payment
- Academic Transcripts
- Exam Results
- Library Services
- Student Housing
Features of UB Online Services
UB Online Services provides users with the following features:
Need Information or Confused about Something ?
Ask a Question- Convenience: Users can access services anytime, anywhere.
- Efficiency: Streamlined processes reduce manual work and save time.
- Accessibility: The platform is user-friendly and accessible to all users.
- Bursaries: For eligible students who meet academic and household income criteria (especially for TVET and university students).
- Loans: For students who do not meet all bursary criteria or who are pursuing postgraduate qualifications not funded under bursary schemes.
- Be a South African citizen.
- Be financially needy, with a household income of less than R350,000 per year.
- Have a valid South African ID.
- Be enrolled or accepted to study at a public university or TVET college.
- Not be funded through another bursary program that covers all expenses.
- Maintain satisfactory academic progress (returning students).
- Undergraduate degree or diploma: You are likely eligible for a full NSFAS bursary.
- Postgraduate study: You may qualify for a loan, depending on the course and funding availability.
- Certified copy of your South African ID or Smart Card.
- Parent(s) or guardian(s) ID documents.
- Proof of income (latest payslips, UIF, or affidavit if unemployed).
- Consent Form signed by your parent(s)/guardian(s) to allow NSFAS to verify income.
- Proof of registration or acceptance at a public institution.
- Academic transcripts (for continuing or postgraduate students).
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Visit the NSFAS Website
Go to: https://www.nsfas.org.za
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Create an Account
- Click on “MyNSFAS” and register your profile.
- You’ll need a valid email address and South African cellphone number.
- Choose a strong password and verify your account via email or SMS.
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Login and Start the Application
- After registration, log in to your MyNSFAS account.
- Click on “Apply” to begin a new application.
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Fill in Your Personal Details
- Input your ID number, name, surname, and other details exactly as they appear on your ID.
- Provide household income information and living arrangements.
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Upload Required Documents
- Upload all supporting documents in PDF or JPEG format.
- Each document must be clear and under the size limit specified.
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Submit Your Application
- Review your application for accuracy.
- Click “Submit” and wait for a confirmation message.
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Track Your Application
- Log in regularly to check your application status.
- You will be notified via SMS and email at each stage of the process.
- Application Opening Date: September 1, 2025
- Application Deadline: January 31, 2026
- Appeals Period: February 2026 (if rejected)
- Disbursement: After registration and approval
- Tuition fees
- Registration fees
- Accommodation (if living away from home)
- Meals and transport
- Learning materials (e.g., textbooks)
- Income-contingent – you only repay when you can afford to.
- Administered by DHET (Department of Higher Education and Training).
- Interest-bearing, but interest rates are low and favorable.
- Log into your MyNSFAS account.
- Click on “Track Funding Progress”.
- If rejected, click on “Submit Appeal”.
- Upload any missing or corrected documents.
- Provide a clear explanation or motivation.
- Website: https://www.nsfas.org.za
- Email: info@nsfas.org.za
- Toll-Free Number: 08000 67327 (Monday–Friday, 8 AM–5 PM)
- Twitter: @myNSFAS
- Facebook: NSFAS
- Apply early to avoid system overload near the deadline.
- Use your own email and cellphone number (do not use someone else’s).
- Double-check that all your documents are certified and legible.
- Keep a copy of your submission confirmation for reference.
How to Access UB Online Services
To access UB Online Services, users can visit the official website and log in with their credentials. From there, they can navigate through the various services offered and complete their tasks efficiently.
FAQs
1. How do I register for courses online?
To register for courses online, log in to your account on the UB Online Services platform and follow the prompts to select your courses and submit your choices.
2. Can I pay my fees online?
Yes, you can pay your fees online through the UB Online Services platform using the available payment options.
3. How can I access my exam results?
You can access your exam results online by logging in to your account on the UB Online Services platform and navigating to the exam results section.
4. Can I request an academic transcript online?
Yes, you can request an academic transcript online through the UB Online Services platform. Simply submit your request and follow the instructions provided.
5. How do I apply for student housing online?
To apply for student housing online, log in to your account on the UB Online Services platform and navigate to the student housing section to complete your application.
6. What library services are available online?
Various library services, such as searching for books, reserving materials, and accessing online resources, are available through the UB Online Services platform.
7. Can I update my personal information online?
Yes, you can update your personal information online through the UB Online Services platform by accessing your profile and making the necessary changes.
8. Is technical support available for UB Online Services?
Yes, technical support is available for UB Online Services. Users can contact the support team for assistance with any issues they may encounter while using the platform.
9. Are there any security measures in place to protect my personal information?
UB Online Services prioritizes the security and privacy of users’ information. The platform implements various security measures to protect personal data from unauthorized access.
10. Can I access UB Online Services from my mobile device?
Yes, UB Online Services is accessible from mobile devices, allowing users to conveniently access services on the go.
Related Resources
Sponsored Guide
Complete Guide to NSFAS Online Loan Application for South African Students (2025)
If you are a South African student looking to pursue higher education but are facing financial difficulties, the National Student Financial Aid Scheme (NSFAS) is one of the most accessible funding options available. NSFAS provides financial aid in the form of bursaries and loans to qualifying students at public universities and TVET colleges in South Africa.
This guide will walk you through everything you need to know about the NSFAS loan application process, from eligibility requirements to application steps and frequently asked questions.
📌 What is NSFAS?
The National Student Financial Aid Scheme (NSFAS) is a government-funded financial aid scheme aimed at helping students from low- and middle-income households to access tertiary education without the burden of upfront fees.
NSFAS offers both bursaries and income-contingent loans:
✅ Who Qualifies for an NSFAS Loan?
To qualify for an NSFAS loan (especially for postgraduate students or programs not funded under the bursary system), you must:
📚 Courses Funded by NSFAS
NSFAS primarily funds undergraduate qualifications, but certain postgraduate programs (e.g., PGCE, postgraduate diplomas in education, and professional courses like LLB) may be considered under the NSFAS loan scheme, not bursaries.
If you’re studying:
📄 Required Documents for NSFAS Application
When applying, make sure you have the following documents scanned and ready:
🖥️ How to Apply for an NSFAS Loan Online
Step-by-Step NSFAS Online Application Process (2025)
🗓️ Important NSFAS Dates (2025)
Note: Dates are subject to change; always confirm on the official NSFAS website.
💸 What Does the NSFAS Loan Cover?
NSFAS funding typically includes:
For loans, repayment is only required once you start working and earn above a threshold (around R30,000 annually, but subject to change).
🔄 NSFAS Loan Repayment
Repayments are:
You can also apply for a partial loan conversion to a bursary if you perform well academically.
🔁 How to Appeal a Rejected NSFAS Application
If your application is rejected, you may submit an appeal via your MyNSFAS portal:
📱 NSFAS Contact Information
📝 Final Tips Before Applying
By following this guide, you can confidently apply for NSFAS funding and move one step closer to achieving your academic and career dreams—without the burden of immediate financial pressure.