This guide will help you understand how to access your UKZN email and make the most of it.

Why Use Your UKZN Email?

Having a UKZN email account is crucial for students, as it serves as the primary communication tool between the university and its students. Here are some key benefits of using your UKZN email:

• Free Storage: Each student is allocated a 25GB mailbox and an additional 25GB of online storage through SkyDrive.
• Productivity Tools: Access to Office 365, which includes applications like Word, Excel, and PowerPoint.
• Instant Messaging: Integrated tools for easy communication with fellow students and faculty.
• Spam Protection: A secure email environment free from spam, ensuring your inbox remains clean.

How to Access Your UKZN Email

Accessing your UKZN student email is a straightforward process. Follow these step-by-step instructions to log in from off-campus:

1. Visit the UKZN Portal: Open your preferred web browser and navigate to my.ukzn.ac.za.
2. Click on Login: Once the page loads, click the Login button.
3. Enter Your Student Number: Type your student number in the format StudentNumber@stu.ukzn.ac.za (e.g., 998765432@stu.ukzn.ac.za) and press Enter.
4. Login Prompt: A pop-up will appear asking for your login details. Again, enter your student number followed by @stu.ukzn.ac.za.
5. Input Your Password: Enter your UKZN LAN password (the same password you use when logging into campus computers).
6. Login Successful: After successfully entering your credentials, you will be redirected to your Office 365 mailbox.

Navigating Your Email Interface

Once logged in, you will encounter the Outlook web application. Here’s how to use some of its key features:

• Creating a New Email: Click the New message button to compose a new email.
• Searching for Emails: Use the Search box to find specific messages or contacts.
• Managing Your Inbox: Your inbox contains incoming messages, while sent items and drafts are located in their respective folders.
• Attachments and Formatting: Easily attach files, format your message, and insert your signature.

Basic Functions in the Outlook Application

1. Compose Message: Click on the New message button to start a new email.
2. Recipients: Fill in the To, Cc, and Bcc fields as necessary.
3. Subject Line: Always include a subject to summarize the email content.
4. Message Body: Type your message here; remember to mention any attachments.
5. Sending the Email: Click the Send button to dispatch your email.

Important Contact Information

For any inquiries regarding your UKZN email account or general assistance, you can reach out to the following email addresses:

• General Inquiries: enquiries@ukzn.ac.za
• Undergraduate Programs: undergrad@ukzn.ac.za
• Education Specific Inquiries: education@ukzn.ac.za

Conclusion

Your UKZN email account is a vital tool that enhances your academic experience by facilitating communication with the university and peers. By following the steps outlined above, you can easily access your email and leverage its features to stay connected. If you encounter any is