If you’re looking for contact information for the University of Mpumalanga (UMP) in South Africa, you’ve come to the right place! Whether you need help with admissions, general inquiries, or specific departments, knowing how to reach out to the university is essential. In this blog post, we’ll provide you with the latest contact details for UMP, so you can get the assistance you need.
About the University of Mpumalanga (UMP)
The University of Mpumalanga (UMP) is a leading institution of higher learning located in Mbombela (Nelspruit), South Africa. Established to serve the educational needs of the region, UMP offers a variety of undergraduate and postgraduate programs. Known for its commitment to quality education, UMP has become a preferred institution for students in Mpumalanga and beyond.
Why Contact UMP?
Students, prospective students, and even staff may need to contact UMP for various reasons. Here are some of the common reasons to reach out:
- Admissions: To inquire about programs, requirements, or application deadlines.
- Student Support: For academic, financial, or counseling assistance.
- General Inquiries: For general questions regarding campus services, events, or faculty.
- Alumni Services: For keeping up with alumni programs and news.
- Research and Partnerships: For collaboration or information on ongoing research initiatives.
No matter the reason, knowing the right contact information is key to ensuring your inquiry is handled promptly.
UMP Contact Details: Where to Find Help
Here are the key contact details for the University of Mpumalanga:
General University Contact Information
- University Website: www.ump.ac.za
The official website is the best place to start, as it provides updated information, online services, and links to various departments. - Telephone Number:
+27 (0)13 002 0012 - Email Address for General Inquiries:
info@ump.ac.za
This central email and phone line are great for reaching out for any general inquiries. Be sure to specify your query clearly so that the right department can assist you.
Admissions and Registration
- Email for Admissions:
applications@ump.ac.za
If you’re a prospective student, this is your go-to contact for admissions-related queries, including application procedures and deadlines. - Telephone Number for Admissions:
+27 (0)13 002 0012, ext. 131
If you need to speak directly to someone in the admissions office, use this number. You may also be able to get help with registration processes.
Financial Aid and Scholarships
- Email for Financial Aid:
financialaid@ump.ac.za
For any questions related to student financial aid, loans, or scholarships, contact the financial aid office using this email address. - Telephone Number for Financial Aid:
+27 (0)13 002 0012, ext. 159
Student Support Services
- Email for Student Support:
studentsupport@ump.ac.za
If you’re looking for academic counseling, psychological support, or general student wellness assistance, this is the email address to use. - Telephone Number for Student Support:
+27 (0)13 002 0012, ext. 162
Campus Services and Facilities
- Email for Campus Inquiries:
campus@ump.ac.za
This email address is perfect for questions regarding campus facilities, events, and general information about the university’s physical locations. - Telephone Number for Campus Services:
+27 (0)13 002 0012, ext. 110
Social Media: Stay Connected with UMP
In addition to direct contact through phone and email, UMP also maintains an active social media presence. Following the university’s social media accounts is a great way to stay informed about news, updates, and events.
Need Information or Confused about Something ?
Ask a Question- Facebook: University of Mpumalanga
- Twitter: @UMP_Mpumalanga
- Instagram: @ump_mpu
Sponsored Guide
Complete Guide to NSFAS Online Loan Application for South African Students (2025)
If you are a South African student looking to pursue higher education but are facing financial difficulties, the National Student Financial Aid Scheme (NSFAS) is one of the most accessible funding options available. NSFAS provides financial aid in the form of bursaries and loans to qualifying students at public universities and TVET colleges in South Africa.
This guide will walk you through everything you need to know about the NSFAS loan application process, from eligibility requirements to application steps and frequently asked questions.
📌 What is NSFAS?
The National Student Financial Aid Scheme (NSFAS) is a government-funded financial aid scheme aimed at helping students from low- and middle-income households to access tertiary education without the burden of upfront fees.
NSFAS offers both bursaries and income-contingent loans:
- Bursaries: For eligible students who meet academic and household income criteria (especially for TVET and university students).
- Loans: For students who do not meet all bursary criteria or who are pursuing postgraduate qualifications not funded under bursary schemes.
✅ Who Qualifies for an NSFAS Loan?
To qualify for an NSFAS loan (especially for postgraduate students or programs not funded under the bursary system), you must:
- Be a South African citizen.
- Be financially needy, with a household income of less than R350,000 per year.
- Have a valid South African ID.
- Be enrolled or accepted to study at a public university or TVET college.
- Not be funded through another bursary program that covers all expenses.
- Maintain satisfactory academic progress (returning students).
📚 Courses Funded by NSFAS
NSFAS primarily funds undergraduate qualifications, but certain postgraduate programs (e.g., PGCE, postgraduate diplomas in education, and professional courses like LLB) may be considered under the NSFAS loan scheme, not bursaries.
If you’re studying:
- Undergraduate degree or diploma: You are likely eligible for a full NSFAS bursary.
- Postgraduate study: You may qualify for a loan, depending on the course and funding availability.
📄 Required Documents for NSFAS Application
When applying, make sure you have the following documents scanned and ready:
- Certified copy of your South African ID or Smart Card.
- Parent(s) or guardian(s) ID documents.
- Proof of income (latest payslips, UIF, or affidavit if unemployed).
- Consent Form signed by your parent(s)/guardian(s) to allow NSFAS to verify income.
- Proof of registration or acceptance at a public institution.
- Academic transcripts (for continuing or postgraduate students).
🖥️ How to Apply for an NSFAS Loan Online
Step-by-Step NSFAS Online Application Process (2025)
-
Visit the NSFAS Website
Go to: https://www.nsfas.org.za
-
Create an Account
- Click on “MyNSFAS” and register your profile.
- You’ll need a valid email address and South African cellphone number.
- Choose a strong password and verify your account via email or SMS.
-
Login and Start the Application
- After registration, log in to your MyNSFAS account.
- Click on “Apply” to begin a new application.
-
Fill in Your Personal Details
- Input your ID number, name, surname, and other details exactly as they appear on your ID.
- Provide household income information and living arrangements.
-
Upload Required Documents
- Upload all supporting documents in PDF or JPEG format.
- Each document must be clear and under the size limit specified.
-
Submit Your Application
- Review your application for accuracy.
- Click “Submit” and wait for a confirmation message.
-
Track Your Application
- Log in regularly to check your application status.
- You will be notified via SMS and email at each stage of the process.
🗓️ Important NSFAS Dates (2025)
- Application Opening Date: September 1, 2025
- Application Deadline: January 31, 2026
- Appeals Period: February 2026 (if rejected)
- Disbursement: After registration and approval
Note: Dates are subject to change; always confirm on the official NSFAS website.
💸 What Does the NSFAS Loan Cover?
NSFAS funding typically includes:
- Tuition fees
- Registration fees
- Accommodation (if living away from home)
- Meals and transport
- Learning materials (e.g., textbooks)
For loans, repayment is only required once you start working and earn above a threshold (around R30,000 annually, but subject to change).
🔄 NSFAS Loan Repayment
Repayments are:
- Income-contingent – you only repay when you can afford to.
- Administered by DHET (Department of Higher Education and Training).
- Interest-bearing, but interest rates are low and favorable.
You can also apply for a partial loan conversion to a bursary if you perform well academically.
🔁 How to Appeal a Rejected NSFAS Application
If your application is rejected, you may submit an appeal via your MyNSFAS portal:
- Log into your MyNSFAS account.
- Click on “Track Funding Progress”.
- If rejected, click on “Submit Appeal”.
- Upload any missing or corrected documents.
- Provide a clear explanation or motivation.
📱 NSFAS Contact Information
- Website: https://www.nsfas.org.za
- Email: info@nsfas.org.za
- Toll-Free Number: 08000 67327 (Monday–Friday, 8 AM–5 PM)
- Twitter: @myNSFAS
- Facebook: NSFAS
📝 Final Tips Before Applying
- Apply early to avoid system overload near the deadline.
- Use your own email and cellphone number (do not use someone else’s).
- Double-check that all your documents are certified and legible.
- Keep a copy of your submission confirmation for reference.
By following this guide, you can confidently apply for NSFAS funding and move one step closer to achieving your academic and career dreams—without the burden of immediate financial pressure.