Did you know that you no longer need to visit a Pag-IBIG Fund office to apply for a loan or perform any other transaction with the agency?

With the Virtual Pag-IBIG portal, it’s easy and quick to access the government agency’s services online in a matter of clicks while staying at home. You won’t have to wait in line for hours on end in a Pag-IBIG branch. Because the online service is available 24/7, you can use it even when Pag-IBIG offices are closed after office hours, on weekends, and on holidays.

To enjoy such a convenience, the first step you need to take is to create a Virtual Pag-IBIG account. Here’s a simple guide to help you get started.

What is Virtual Pag-IBIG?

The Virtual Pag-IBIG is an online facility that enables members to avail of Pag-IBIG Fund services over the internet. Launched in December 2019, the online portal was intended to make Pag-IBIG services more efficient and convenient.

The Virtual Pag-IBIG, which is transaction-based, is different from the Pag-IBIG Fund’s corporate website^[2] that is mainly informational. Using the system allows you to transact with Pag-IBIG anytime, anywhere using your laptop or smartphone without having to go to a branch.

Virtual Pag-IBIG Services

Services You Can Access Without a Virtual Pag-IBIG Account

You can complete the following transactions online without a Virtual Pag-IBIG account:

• Pag-IBIG membership registration
• Pag-IBIG MID (Membership ID) Number verification
• Modified Pag-IBIG II (MP2) enrollment
• Pag-IBIG housing, multi-purpose, and calamity loan application
• Housing loan interest rate re-pricing application
• Online payment for Pag-IBIG contributions (Regular and MP2 savings) and loans (housing, multi-purpose, and calamity) through Visa, Mastercard, JCB credit cards, or PayMaya

Services That Require a Virtual Pag-IBIG Account

However, it’s better to create an account with Virtual Pag-IBIG, so you can access its full range of services, such as the following:

• View Pag-IBIG regular and MP2 savings records (including annual dividends earned)
• Check Pag-IBIG housing, multi-purpose, or calamity loan status
• View loan records (including payments posted and outstanding balance)
• Monitor account balance and transaction history of your Pag-IBIG Fund Loyalty Card Plus
• Book an appointment schedule for submission of housing loan requirements
• Real-time chat facility for inquiries and concerns about your Pag-IBIG membership

Additional Virtual Pag-IBIG Services

In addition to the existing features of the online portal, Pag-IBIG is developing more services that will be made available on the site.

The government agency aims to provide the following online services in the future:

• Application for merging or consolidation of member’s records
• Online services for member-employers, so they can endorse and monitor their employees’ loans
• Online services for real estate developers, enabling them to validate a borrower-member’s qualification for the Pag-IBIG housing loan

Virtual Pag-IBIG Account Registration

Pag-IBIG Fund provides three ways for members to open a Virtual Pag-IBIG account. You can open an account through the Loyalty Card Plus or by visiting any Pag-IBIG branch if you don’t have one. For OFWs, there’s a special process for their account creation and activation.

Regardless of the online registration method you use, it’s easy to sign up for an account on Virtual Pag-IBIG.

How to Create a Virtual Pag-IBIG Account With Loyalty Card Plus

If you have a Pag-IBIG Fund Loyalty Card Plus, you can create an online account and activate it using your card number. This is the most convenient Virtual Pag-IBIG online registration method, as it allows you to complete all steps in just one sitting.

Here are the steps to open a Virtual Pag-IBIG using your Loyalty Card Plus:

1. Go to www.pagibigfundservices.com/virtualpagibig.
2. Click the Create Account > Continue buttons.
3. Choose to register “Via your Loyalty Card Plus.”
4. Provide the following required details:
   • Pag-IBIG MID number
   • Partner-bank that issued your Loyalty Card Plus (UnionBank or AUB)
   • Last four digits of your card number (found at the back of the card)
5. Enter the one-time PIN (OTP) you will receive via SMS.
6. Enter your email address and answers to three security questions.
7. Check your email for a confirmation message with your temporary password.
8. Create a new password for your Virtual Pag-IBIG account.
9. Log in to your account using your email address and password.

How to Create a Virtual Pag-IBIG Account Without Loyalty Card Plus

Even if you don’t have a Loyalty Card Plus, you can still enroll in Virtual Pag-IBIG. But you’ll be required to go to any Pag-IBIG Fund branch to activate your account.

Here are the steps to open a Virtual Pag-IBIG without Loyalty Card Plus:

1. Go to www.pagibigfundservices.com/virtualpagibig.
2. Click the Create Account > Continue buttons.
3. Select this option: “Create your account online and activate at the nearest Pag-IBIG Fund Branch.”
4. Provide the following required details:
   • Pag-IBIG MID number
   • Last name, first name, and middle name
   • Birthdate
   • Mobile number
5. Enter the OTP you will receive via SMS.
6. Enter your email address, answers to three security questions, mother’s maiden name, and birthplace.
7. Take a photo of your passport or two valid government-issued IDs and then upload it.
8. Take your selfie while holding at least one of the IDs you submitted. Upload this picture.
9. You’ll receive a text message confirming your account creation. Visit the nearest Pag-IBIG office within seven days to activate your account.

How to Create an OFW Virtual Pag-IBIG Account

Overseas Filipinos currently working abroad can open an account online on Virtual Pag-IBIG.

Here are the steps to open a Virtual Pag-IBIG for OFWs:

1. Go to www.pagibigfundservices.com/virtualpagibig.
2. Click the Create Account > Continue buttons.
3. Select “Account Creation for OFWs.”
4. Provide the following required details:
   • Pag-IBIG MID number
   • Last name, first name, and middle name
   • Birthdate
   • Mobile number in the Philippines
5. Enter the OTP sent to your mobile phone via SMS.
6. Enter your host country, email address, answers to three security questions, mother’s maiden name, and birthplace.
7. Take a photo of your passport or two valid government-issued IDs and then upload it.
8. Take your selfie while holding at least one of the IDs you submitted. Upload this picture.
9. You’ll receive a text message confirming your account creation. Your account will be automatically activated within three days.

Final Thoughts

Although traditional face-to-face government transactions are still preferred by some, these can be extremely inconvenient and risky (considering that the threat of COVID-19 still exists).

Give the Virtual Pag-IBIG a try. It’s actually one of the most efficient, reliable, and secure government online facilities. Using it is a lot safer and more convenient than making in-person transactions at overcrowded branches.