{"id":23158,"date":"2024-02-14T14:37:11","date_gmt":"2024-02-14T14:37:11","guid":{"rendered":"https:\/\/forms24.co.za\/data\/?page_id=23158"},"modified":"2024-02-14T14:37:11","modified_gmt":"2024-02-14T14:37:11","slug":"nsfas-contact-details","status":"publish","type":"page","link":"https:\/\/uni1.co.za\/articles\/nsfas-contact-details\/","title":{"rendered":"NSFAS Contact Details"},"content":{"rendered":"\n<figure class=\"wp-block-table\"><table><tbody><tr><th>Postal<\/th><td>Private Bag X1, Plumstead, 7801<\/td><\/tr><tr><th>Physical<\/th><td>2nd Floor, House Vincent, 10 Brodie Road, Wynberg, Cape Town, 7700<\/td><\/tr><tr><th>Tel<\/th><td>021 763 3200 \/ 08600 067 327<\/td><\/tr><tr><th>Web<\/th><td><a href=\"http:\/\/www.nsfas.org.za\/\" target=\"_blank\" rel=\"noreferrer noopener\">www.nsfas.org.za<\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"overview\">Overview<\/h3>\n\n\n\n<div class=\"advads-atf\" style=\"margin-top: 15px;margin-bottom: 20px;\" id=\"advads-2251252592\"><script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-9198760278752355\"\n     crossorigin=\"anonymous\"><\/script>\n<!-- Responsive ads atf -->\n<ins class=\"adsbygoogle\"\n     style=\"display:block\"\n     data-ad-client=\"ca-pub-9198760278752355\"\n     data-ad-slot=\"8381596201\"\n     data-ad-format=\"auto\"\n     data-full-width-responsive=\"true\"><\/ins>\n<script>\n     (adsbygoogle = window.adsbygoogle || []).push({});\n<\/script><\/div><p>The mission of the National Student Financial Aid Scheme (NSFAS) is to transform\u00a0NSFAS\u00a0into an efficient and effective provider of financial aid to students from poor and working-class families in a sustainable manner that promotes access to, and success in, higher and further education and training, in pursuit of South Africa\u2019s national and human resource development goals.<\/p>\n\n\n\n<p>The mission statement is made up of three distinct elements which describe why\u00a0NSFAS\u00a0exists, what it does, and the impact on its constituency:\u00a0NSFAS\u00a0exists to provide financial aid to eligible students at public TVET colleges and public universities;\u00a0NSFAS\u00a0identifies eligible students, provides bursaries, and collects\u00a0student loan\u00a0repayments to replenish the funds available for future generations of students; and\u00a0NSFAS\u00a0supports access to, and success in, higher education and training for students from poor and working-class families who would otherwise not be able to afford to study.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"nsfas-contacts-student-enquiries-loans-account-payment-and-balance-enquiries\">NSFAS Contacts: Student Enquiries, Loans, Account, Payment and Balance Enquiries<\/h3>\n\n\n\n<p><\/p>\n\n\n\n<p>NSFAS contact for student loans, account payments, balance enquiries, general enquiries, wallet, and many more.<\/p>\n\n\n\n<p>Also, if you\u2019re facing any challenges concerning&nbsp;your account, don\u2019t hesitate to contact the bursary scheme via the following;<\/p>\n\n\n\n<p><strong>Call number:<\/strong>&nbsp;0860 067 327<br><strong>Toll-free:<\/strong>&nbsp;0800 203 900<br><strong>Email:<\/strong>&nbsp;info@nsfas.org.za<br><strong>Twitter:<\/strong>&nbsp;@myNFSAS<\/p>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"for-general-enquiries-about-nsfas-loans-and-bursaries\">For general enquiries about NSFAS loans and bursaries<\/h5>\n\n\n\n<p>Tel No.: 08000 67327<br>Email:&nbsp;info@nsfas.org.za<br><strong>Postal Address<\/strong><br>Private Bag X1, Plumstead 7801, South Africa<br><strong>Physical Address<\/strong><br>10 Brodie Road, House Vincent 2nd Floor, Wynberg, Cape Town 7700<\/p>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"account-payment-and-balance-enquiries\">Account, Payment and Balance Enquiries<\/h5>\n\n\n\n<p>For queries regarding payments and balances:<br>Tel No.: 08000 67327<br>Email:&nbsp;collections@nsfas.org.za<\/p>\n\n\n\n<p>For general enquiries relating to accounts:<br>Email:&nbsp;queries@nsfas.org.za<\/p>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"student-enquiries\">Student Enquiries<\/h5>\n\n\n\n<p>For all other queries regarding students:<br>Tel No.: 08000 67327<br>Email:&nbsp;info@nsfas.org.za<br>Postal Address<br>\u2013 Students, University and TVET College documents<br>Private Bag X4, Plumstead 7801, South Africa<\/p>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"vuvuzela-fraud-corruption-hotline\">Vuvuzela Fraud &amp; Corruption hotline<\/h5>\n\n\n\n<p>To submit information on fraud or corruption identified or witnessed:<br>Tel No.: 0860 247 653<br>Email:&nbsp;nsfas@thehotline.co.za<br>Fax2Email: 086 726 1681<br>SMS Call Back Number: 30916<\/p>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"nsfas-wallet\">NSFAS Wallet<\/h5>\n\n\n\n<p>For all NSFAS Wallet related enquiries:<br>Tel No: 08000 67327<br>Email:&nbsp;info@nsfas.org.za<br>Postal Address<br>\u2013 NSFAS Wallet documents<br>Private Bag X6, Plumstead 7801, South Africa<\/p>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"outreach-and-community-event-invites\">Outreach and Community Event Invites<\/h5>\n\n\n\n<p>For all queries regarding outreach and community event invites:<br>Tel No.: 021 763 3200<br>Email:&nbsp;outreach@nsfas.org.za<\/p>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"media\">Media<\/h5>\n\n\n\n<p>For all media-related enquiries please contact:<br>Phatisa Ntlonze<br>Tel No: 021 763 3200<br>Email:&nbsp;media@nsfas.org.za<\/p><div class=\"advads-content\" id=\"advads-426104649\"><div style=\"width: 300px; padding: 20px; margin: 0 auto; border: 1px solid #ddd; border-radius: 8px; background-color: #f9f9f9; text-align: center; font-family: Arial, sans-serif;\">\r\n    <p style=\"font-size: 16px; margin: 0 0 10px;\">Need Information or Confused about Something ? <\/p>\r\n    <a href=\"https:\/\/onlineapplications.co.za\/ask\/\" style=\"display: inline-block; padding: 10px 20px; background-color: #007BFF; color: #fff; text-decoration: none; border-radius: 4px; transition: background-color 0.3s;\">Ask a Question<\/a>\r\n<\/div>\r\n<\/div><div class=\"advads-btf\" style=\"margin-top: 15px;margin-bottom: 20px;\" id=\"advads-2117830495\"><script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-9198760278752355\"\n     crossorigin=\"anonymous\"><\/script>\n<!-- Responsive ads btf -->\n<ins class=\"adsbygoogle\"\n     style=\"display:block\"\n     data-ad-client=\"ca-pub-9198760278752355\"\n     data-ad-slot=\"5513273173\"\n     data-ad-format=\"auto\"\n     data-full-width-responsive=\"true\"><\/ins>\n<script>\n     (adsbygoogle = window.adsbygoogle || []).push({});\n<\/script><\/div>\n\n\n\n<p><\/p>\n<div class=\"advads-cpc\" id=\"advads-1349027695\"><p>&nbsp;<\/p>\n<hr \/>\n<p>Sponsored Guide<\/p>\n<hr \/>\n<p><strong>Complete Guide to NSFAS Online Loan Application for South African Students (2025)<\/strong><\/p>\n<p>If you are a South African student looking to pursue higher education but are facing financial difficulties, the <strong>National Student Financial Aid Scheme (NSFAS)<\/strong> is one of the most accessible funding options available. NSFAS provides financial aid in the form of <strong>bursaries and loans<\/strong> to qualifying students at public universities and TVET colleges in South Africa.<\/p>\n<p>This guide will walk you through <strong>everything you need to know about the NSFAS loan application process<\/strong>, from eligibility requirements to application steps and frequently asked questions.<\/p>\n<hr \/>\n<h2>\ud83d\udccc What is NSFAS?<\/h2>\n<p>The <strong>National Student Financial Aid Scheme (NSFAS)<\/strong> is a government-funded financial aid scheme aimed at helping students from low- and middle-income households to access tertiary education without the burden of upfront fees.<\/p>\n<p>NSFAS <strong>offers both bursaries and income-contingent loans<\/strong>:<\/p>\n<ul>\n<li><strong>Bursaries<\/strong>: For eligible students who meet academic and household income criteria (especially for TVET and university students).<\/li>\n<li><strong>Loans<\/strong>: For students who do not meet all bursary criteria or who are pursuing postgraduate qualifications not funded under bursary schemes.<\/li>\n<\/ul>\n<hr \/>\n<h2>\u2705 Who Qualifies for an NSFAS Loan?<\/h2>\n<p>To qualify for an NSFAS loan (especially for postgraduate students or programs not funded under the bursary system), you must:<\/p>\n<ul>\n<li>Be a <strong>South African citizen<\/strong>.<\/li>\n<li>Be <strong>financially needy<\/strong>, with a household income of <strong>less than R350,000 per year<\/strong>.<\/li>\n<li>Have a <strong>valid South African ID<\/strong>.<\/li>\n<li>Be <strong>enrolled or accepted<\/strong> to study at a <strong>public university or TVET college<\/strong>.<\/li>\n<li>Not be funded through another bursary program that covers all expenses.<\/li>\n<li>Maintain satisfactory <strong>academic progress<\/strong> (returning students).<\/li>\n<\/ul>\n<hr \/>\n<h2>\ud83d\udcda Courses Funded by NSFAS<\/h2>\n<p>NSFAS primarily funds <strong>undergraduate qualifications<\/strong>, but certain <strong>postgraduate programs (e.g., PGCE, postgraduate diplomas in education, and professional courses like LLB)<\/strong> may be considered under the <strong>NSFAS loan scheme<\/strong>, not bursaries.<\/p>\n<p>If you\u2019re studying:<\/p>\n<ul>\n<li><strong>Undergraduate degree or diploma<\/strong>: You are likely eligible for a full NSFAS bursary.<\/li>\n<li><strong>Postgraduate study<\/strong>: You may qualify for a loan, depending on the course and funding availability.<\/li>\n<\/ul>\n<hr \/>\n<h2>\ud83d\udcc4 Required Documents for NSFAS Application<\/h2>\n<p>When applying, make sure you have the following documents scanned and ready:<\/p>\n<ol>\n<li><strong>Certified copy of your South African ID or Smart Card<\/strong>.<\/li>\n<li><strong>Parent(s) or guardian(s) ID documents<\/strong>.<\/li>\n<li><strong>Proof of income<\/strong> (latest payslips, UIF, or affidavit if unemployed).<\/li>\n<li><strong>Consent Form<\/strong> signed by your parent(s)\/guardian(s) to allow NSFAS to verify income.<\/li>\n<li><strong>Proof of registration or acceptance at a public institution<\/strong>.<\/li>\n<li><strong>Academic transcripts<\/strong> (for continuing or postgraduate students).<\/li>\n<\/ol>\n<hr \/>\n<h2>\ud83d\udda5\ufe0f How to Apply for an NSFAS Loan Online<\/h2>\n<h3>Step-by-Step NSFAS Online Application Process (2025)<\/h3>\n<ol>\n<li>\n<h3><strong>Visit the NSFAS Website<\/strong><\/h3>\n<p>Go to: <a href=\"https:\/\/www.nsfas.org.za\/\">https:\/\/www.nsfas.org.za<\/a><\/li>\n<li>\n<h3><strong>Create an Account<\/strong><\/h3>\n<ul>\n<li>Click on <strong>\u201cMyNSFAS\u201d<\/strong> and register your profile.<\/li>\n<li>You\u2019ll need a <strong>valid email address<\/strong> and <strong>South African cellphone number<\/strong>.<\/li>\n<li>Choose a strong password and verify your account via email or SMS.<\/li>\n<\/ul>\n<\/li>\n<li>\n<h3><strong>Login and Start the Application<\/strong><\/h3>\n<ul>\n<li>After registration, log in to your <strong>MyNSFAS<\/strong> account.<\/li>\n<li>Click on <strong>\u201cApply\u201d<\/strong> to begin a new application.<\/li>\n<\/ul>\n<\/li>\n<li>\n<h3><strong>Fill in Your Personal Details<\/strong><\/h3>\n<ul>\n<li>Input your <strong>ID number<\/strong>, name, surname, and other details exactly as they appear on your ID.<\/li>\n<li>Provide <strong>household income information<\/strong> and living arrangements.<\/li>\n<\/ul>\n<\/li>\n<li>\n<h3><strong>Upload Required Documents<\/strong><\/h3>\n<ul>\n<li>Upload all supporting documents in <strong>PDF or JPEG format<\/strong>.<\/li>\n<li>Each document must be clear and under the size limit specified.<\/li>\n<\/ul>\n<\/li>\n<li>\n<h3><strong>Submit Your Application<\/strong><\/h3>\n<ul>\n<li>Review your application for accuracy.<\/li>\n<li>Click <strong>\u201cSubmit\u201d<\/strong> and wait for a confirmation message.<\/li>\n<\/ul>\n<\/li>\n<li>\n<h3><strong>Track Your Application<\/strong><\/h3>\n<ul>\n<li>Log in regularly to check your application status.<\/li>\n<li>You will be notified via SMS and email at each stage of the process.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<hr \/>\n<h2>\ud83d\uddd3\ufe0f Important NSFAS Dates (2025)<\/h2>\n<ul>\n<li><strong>Application Opening Date<\/strong>: September 1, 2025<\/li>\n<li><strong>Application Deadline<\/strong>: January 31, 2026<\/li>\n<li><strong>Appeals Period<\/strong>: February 2026 (if rejected)<\/li>\n<li><strong>Disbursement<\/strong>: After registration and approval<\/li>\n<\/ul>\n<p><em>Note: Dates are subject to change; always confirm on the official NSFAS website.<\/em><\/p>\n<hr \/>\n<h2>\ud83d\udcb8 What Does the NSFAS Loan Cover?<\/h2>\n<p>NSFAS funding typically includes:<\/p>\n<ul>\n<li><strong>Tuition fees<\/strong><\/li>\n<li><strong>Registration fees<\/strong><\/li>\n<li><strong>Accommodation (if living away from home)<\/strong><\/li>\n<li><strong>Meals and transport<\/strong><\/li>\n<li><strong>Learning materials (e.g., textbooks)<\/strong><\/li>\n<\/ul>\n<p>For <strong>loans<\/strong>, repayment is only required <strong>once you start working and earn above a threshold<\/strong> (around R30,000 annually, but subject to change).<\/p>\n<hr \/>\n<h2>\ud83d\udd04 NSFAS Loan Repayment<\/h2>\n<p>Repayments are:<\/p>\n<ul>\n<li><strong>Income-contingent<\/strong> \u2013 you only repay when you can afford to.<\/li>\n<li>Administered by <strong>DHET (Department of Higher Education and Training)<\/strong>.<\/li>\n<li><strong>Interest-bearing<\/strong>, but interest rates are low and favorable.<\/li>\n<\/ul>\n<p>You can also apply for a <strong>partial loan conversion to a bursary<\/strong> if you perform well academically.<\/p>\n<hr \/>\n<h2>\ud83d\udd01 How to Appeal a Rejected NSFAS Application<\/h2>\n<p>If your application is rejected, you may submit an appeal via your MyNSFAS portal:<\/p>\n<ol>\n<li>Log into your MyNSFAS account.<\/li>\n<li>Click on <strong>\u201cTrack Funding Progress\u201d<\/strong>.<\/li>\n<li>If rejected, click on <strong>\u201cSubmit Appeal\u201d<\/strong>.<\/li>\n<li>Upload any missing or corrected documents.<\/li>\n<li>Provide a clear explanation or motivation.<\/li>\n<\/ol>\n<hr \/>\n<h2>\ud83d\udcf1 NSFAS Contact Information<\/h2>\n<ul>\n<li><strong>Website<\/strong>: <a href=\"https:\/\/www.nsfas.org.za\/\">https:\/\/www.nsfas.org.za<\/a><\/li>\n<li><strong>Email<\/strong>: <a href=\"mailto:info@nsfas.org.za\">info@nsfas.org.za<\/a><\/li>\n<li><strong>Toll-Free Number<\/strong>: 08000 67327 (Monday\u2013Friday, 8 AM\u20135 PM)<\/li>\n<li><strong>Twitter<\/strong>: <a href=\"https:\/\/twitter.com\/myNSFAS\">@myNSFAS<\/a><\/li>\n<li><strong>Facebook<\/strong>: <a href=\"https:\/\/www.facebook.com\/myNSFAS\">NSFAS<\/a><\/li>\n<\/ul>\n<hr \/>\n<h2>\ud83d\udcdd Final Tips Before Applying<\/h2>\n<ul>\n<li>Apply <strong>early<\/strong> to avoid system overload near the deadline.<\/li>\n<li>Use <strong>your own email and cellphone number<\/strong> (do not use someone else\u2019s).<\/li>\n<li>Double-check that all your documents are <strong>certified and legible<\/strong>.<\/li>\n<li>Keep a <strong>copy of your submission confirmation<\/strong> for reference.<\/li>\n<\/ul>\n<hr \/>\n<p>By following this guide, you can confidently apply for NSFAS funding and move one step closer to achieving your academic and career dreams\u2014without the burden of immediate financial pressure.<\/p>\n<p>&nbsp;<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Postal Private Bag X1, Plumstead, 7801 Physical 2nd Floor, House Vincent, 10 Brodie Road, Wynberg, Cape Town, 7700 Tel 021 763 3200 \/ 08600 067 327 Web www.nsfas.org.za Overview The mission of the National Student Financial Aid Scheme (NSFAS) is to transform\u00a0NSFAS\u00a0into an efficient and effective provider of financial aid to students from poor and\u2026 <span class=\"read-more\"><a href=\"https:\/\/uni1.co.za\/articles\/nsfas-contact-details\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-23158","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/uni1.co.za\/articles\/wp-json\/wp\/v2\/pages\/23158","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/uni1.co.za\/articles\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/uni1.co.za\/articles\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/uni1.co.za\/articles\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/uni1.co.za\/articles\/wp-json\/wp\/v2\/comments?post=23158"}],"version-history":[{"count":0,"href":"https:\/\/uni1.co.za\/articles\/wp-json\/wp\/v2\/pages\/23158\/revisions"}],"wp:attachment":[{"href":"https:\/\/uni1.co.za\/articles\/wp-json\/wp\/v2\/media?parent=23158"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}